Summary
DoFasting sells personalized fasting plans that are designed to help you hit your goal weight based on the personal information you share.
Pros
Cons
Posted on Feb 21, 2022
I spontaneously purchased this 6-month plan but found due to health reasons this was not something I could do. I wrote and explained my situation and I was immediately provided a full refund. I was hoping I could do this, but at least the customer service was terrific and the refund immediate! Thank you!
Length of Use: Less than 3 months
Bottom Line: Yes, I would recommend this to a friend
Pros and Cons
The timers and reminders
The information and guidance through guides
Good plan ideas/suggestions
Medically I could not do this plan
Posted on Nov 12, 2019
I first purchased the app, then read the reviews and to be honest, I got a little scared. Now I'm writing this review to say it's actually great! It provides you with everything they claim and it's nicely designed. Of course I'd love if there were more fasting methods, as I'm excited to try the 20:4 in the future, but for now, it's great!
Bottom Line: Yes, I would recommend this to a friend
Company Response from DoFasting
Dec 16, 2019
Dear Tonia, We are so grateful for your kind words. Thanks for sharing your review with us and the community. We are so pleased to hear that you chose our app despite the reviews and that you are enjoying our app! We believe that you'll master 20:4 fasting type soon! If you need our help or consultation on intermittent fasting - just write to us at hello@dofasting.com, our team will gladly assist you.
Posted on May 1, 2020
I read a really good article on the DoFasting blog so I decided to get their app. I’m 4 weeks into fasting and this is what I noticed:
1) My brain works better. I now try to open my eating windows at about 1 pm because in the mornings before I eat I just feel so productive. My stomach might growl, but my brain works so well I get the biggest part of my work done.
2) My skin is clearing up. This is either intermittent fasting or the fact that I drink way more water right now or it can be both.
3) I didn’t get this app to lose weight as my number one priority, but I lost 5 lbs so far without feeling like I have to try really hard.
What’s not to love? Recommend.
Bottom Line: Yes, I would recommend this to a friend
Posted on Apr 17, 2020
I need assistance in the continuing charges on my credit card. I canceled your program but I still keep getting charged. I tried to log in, to no avail. I am processing this through the credit card company. Thank you so much.
Bottom Line: No, I would not recommend this to a friend
Company Response from DoFasting
Apr 18, 2020
Dear Sheila,
Thank you for the review. Could you please contact us at hello@dofasting.com? Our team will gladly help you!
Posted on Oct 22, 2019
I'm not quite sure how the only three reviews are from this month, and not one noted the significant increase in cost. No longer $29.99 for lifetime access - it is anywhere from $2.50 per week to $1.25 per week depending on a 3-month, 6-month, or one-year subscription. In fact, lifetime access is no longer available. I'll be checking back to see if my review made it to published, and if not, I'll make sure the information is on the BBB website. It may be a great program, but there isn't enough information available for a savvy consumer to tell - especially not at the steep price tag.
Bottom Line: No, I would not recommend this to a friend
Company Response from DoFasting
Dec 13, 2019
Dear Kit, Thank you for your review. We’re so sorry that your experience did not match your expectations. 29.99 USD is a price for a web-based fasting plan and it has lifetime access in it and you can use this web plan without any time limitations through your preferred browser. As it comes to our app - it has three subscription types - 3-month subscription for 33 USD; 6-month subscription for 46 USD and Yearly subscription for 66 USD. Usually, the year has 52 (+-1/2 days) weeks and if you chose a yearly subscription 66 USD, the estimated weekly price of the app would be 1.25 USD, as you mentioned, weekly price estimations depend on the subscription type. Every personalised plan in the app is created by our professional nutritionists and trainers, based on your initial answers, but you can adapt your plan to your convenience. You can choose several fasting types and change your fasting times easily. Also, the app gives you 24/7 support if you have any questions in regards to a new nutrition, workouts, and intermittent fasting. Our specialists are always ready for a consultation, to guide you through the intermittent fasting journey. Meal database is being updated every week and even more, features are on the way and we do hope you'll give us another chance to earn your trust. If you need our assistance, useful tips or consultation on intermittent fasting - just write to us at hello@dofasting.com, our team will gladly assist you.
Posted on Jan 12, 2020
Now you have to pay a subscription. I was hoping to pay the one-time fee but they no longer offer it. So I will probably go with another one. If I cannot cancel easily then it may not be worth the stress. I am retired and cannot afford it at this time. I would like to try it but I am very hesitant to do so.
Bottom Line: No, I would not recommend this to a friend
Company Response from DoFasting
Jan 13, 2020
Dear Linda,
Thank you for your review. We are sorry to hear you had such a frustrating experience, but we really appreciate you bringing this issue to our attention.
You can purchase one of the three subscription options: 3-month subscription, which costs $33; 6-month subscription for $46; yearly subscription, which costs $66. After a subscription ends - the payment will be taken automatically, however, you can cancel automatic subscription renewal anytime by informing us at hello@dofasting.com.
Our app offers a personalized meal and workout plans, created by our professional nutritionists and trainers, based on your quiz answers, easy to use fasting tracker, which allows you to chose different fasting options and adjust your fasting hours easily. In your profile, you can easily track your progress. "Tips" section in the app provides you with various articles on how to adopt a healthy lifestyle and intermittent fasting. Also, our specialists are ready for consultation 24/7. Meals database is being updated every week.
Our team strives to improve our app every day and your feedback will be surely taken into consideration. We do hope that with further updates of the app we'll be able to earn your trust.
If you need our assistance, useful tips or consultation on intermittent fasting - just write to us at hello@dofasting.com, our team will gladly assist you.
Posted on Oct 28, 2019
They claim they provide you with a custom fasting plan. You go thru and answer some questions and input your email address. They say you will get an email shortly with your custom report, then they have you pay $66 for a year's access to their app they have you download. The cheesy app just presents you with a list of various well-known fasting plans and you just pick the one that looks appealing to you. This is not custom selected for you based on your answers to the questions. Then the app is nothing more than a reminder timer to notify you the times of day you should and should not eat anything. Info posted on the app and facebook page is no different than any information you can find for free on thousands of websites just by googling the various fasting plans.
Less than 12 hours after signing up and paying for the app and discovering this is not what I was led to believe it would be, I emailed and asked them to kindly refund my money because it's not what I thought it was and I don't want it.
They canceled my membership but refuse to refund my $66. They then email me their no-refund policy, which was never presented to me during the purchase process from their facebook ad. This is a scam and a rip-off. Don't get screwed out of money like I did. Just Google intermittent fasting and you will fund some of the same info and more for free.
If they hadn't refunded me like I asked, and provided top-notch customer service to make an unhappy customer happy, I would have left a great review. But not only was the product not as described in the ad, they basically just replied to my email stating too bad so sad, you're not getting your money back. That is extremely bad customer service, on top of providing a bait and switch. This is fraud.
Bottom Line: No, I would not recommend this to a friend
Company Response from DoFasting
Dec 13, 2019
Dear Laurie,
Thank you for your review. We are sorry to hear you had such a frustrating experience, but we really appreciate you bringing this issue to our attention. Our app offers a personalized meal and workout plans, created by our professional nutritionists and trainers, based on your quiz answers, easy to use fasting tracker, which allows you to chose different fasting options and adjust your fasting hours easily. In your profile, you can easily track your progress. 'Tips' section in the app provides you with various articles on how to adopt a healthy lifestyle and intermittent fasting. Also, our specialists are ready for consultation 24/7. Meals database is being updated every week. A refund is always issued if the product was found faulty. Yet, we cannot issue a refund if you simply changed your mind or do not want our app.
Please see our refund's policy which is stated in our Terms & Conditions:
5.2.4. the Company follows a no refund policy, unless the product is proven to be not as described or faulty. In such cases, client must contact our customer support at hello@dofasting.com within 14 days upon purchase and provide detailed information proving Company's product fault (with visual proof attached). Once a refund is issued, Client no longer has the access to Company's product. All refunds are applied to the original method of payment. By purchasing from the Company's website, client agrees to this refund policy and relinquishes any rights to subject it to any questions, judgment or legal actions.
Our team strives to make our app as much innovative as possible and even more useful features are on the way. We truly hope you'll give our app another shot. If you need our assistance, useful tips or consultation on intermittent fasting - just write to us at hello@dofasting.com, our team will gladly assist you.
Posted on Oct 30, 2019
I had been doing intermittent fasting for 6 months, just by Google info for free with great results, but wanted to boost my results. I downloaded the DoFasting app, paid the fee, and quickly realized it’s basically just a timer. Waste of money!
Bottom Line: No, I would not recommend this to a friend
Company Response from DoFasting
Dec 13, 2019
Dear Jacl, We always aim to deliver a great experience. We are gutted when we miss the mark! Thanks for taking the time to bring this to our attention. We will use the feedback to make us better. Our app offers a personalized meal and workout plans, created by our professional nutritionists and trainers, based on your quiz answers, easy to use fasting tracker, which allows you to chose different fasting options and adjust your fasting hours easily. In your profile, you can easily track your progress. 'Tips' section in the app provides you with various articles on how to adopt a healthy lifestyle and intermittent fasting. Also, our specialists are ready for consultation 24/7. Meals database is being updated every week. Our team strives to make our app as much innovative as possible and we can promise you that even more features are on the way! If you need our consultation or useful tips on intermittent fasting - do not hesitate to get in touch with us at hello@dofasting.com - our specialists will gladly accompany your inquiry.
Posted on Nov 5, 2019
It's a full online scam. You pay 33 us 99 dollars I don't know yet what for.
They have refused to return me the money.
The contents and the clock that advises when to fast is just very little worth it.
Bottom Line: No, I would not recommend this to a friend
Company Response from DoFasting
Dec 13, 2019
Hello! We are so sorry to hear that. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark.
We've investigated the situation, and we can see that you've chosen lifetime access for the app. This offer is sent out as an additional offer and the owner of the app chooses if she/he wants to accept this special offer or not.
Unfortunately, in this situation, we are not able to provide you with a refund.
Please see our refund's policy which is stated in our Terms & Conditions:
5.2.4. the Company follows a no refund policy, unless the product is proven to be not as described or faulty. In such cases, client must contact our customer support at hello@dofasting.com within 14 days upon purchase and provide detailed information proving Company's product fault (with visual proof attached). Once a refund is issued, Client no longer has the access to Company's product. All refunds are applied to the original method of payment. By purchasing from the Company's website, client agrees to this refund policy and relinquishes any rights to subject it to any questions, judgment or legal actions.
Our team strives to make our app as much innovative as possible and even more useful features are on the way. We truly hope you'll give our app another chance. If you have any questions or need our consultation - do not hesitate to get in touch with us at hello@dofasting.com.
Posted on Nov 7, 2019
I canceled my subscription one week after purchasing the app. It was not worth it to me. DoFasting requests an email to cancel. I followed their instructions and so I was surprised when charged three months later. I forwarded the email I'd sent three months ago but they refuse the refund me even though I'd canceled my subscription according to their rules. This is a scam!
Bottom Line: No, I would not recommend this to a friend
Company Response from DoFasting
Dec 16, 2019
Dear Christine, Thank you for posting a review and we’re sorry to hear that your experience was not of the quality you expected. We will use the feedback to make us better and to ensure this doesn’t happen again. In addition, we've investigated the situation with your charges, after you canceled your subscription. Accept our sincere apologies for this unfortunate situation. One of our customer support team specialists will get back to you shortly. We do hope we'll be able to earn your trust. Thank you for your patience.
Posted on Nov 13, 2019
Terrible customer service. Once you purchase and pay for months at a time, they follow a "NO REFUND" policy. This speaks to the type of business they run. They know they have to make you pay for months in advance because if you get a free week trial you won’t want to purchase this. Also, they don’t refund anymore because so many people ask for a refund lol, they found out they have a terrible app. Don’t waste your money. It is basically a timer and just tells you when to stop eating and when to start eating...same time every day...so completely unnecessary. After asking for a refund they waited 5 days before even responding. Don’t buy from this company!
Bottom Line: No, I would not recommend this to a friend
Company Response from DoFasting
Dec 16, 2019
Dear Manny,
Thank you for your review. We set a high standard for ourselves, and we’re so sorry to hear this was not met in your interaction with our app.
Our app offers personalized meal and workout plans, created by our professional nutritionists and trainers, based on your quiz answers, easy to use fasting tracker, which allows you to chose different fasting options and adjust your fasting hours easily. In your profile, you can easily track your progress. 'Tips' section in the app provides you with various articles on how to adopt a healthy lifestyle and intermittent fasting. Also, our specialists are ready for consultation 24/7. Meals database is being updated every week. A full refund can be issued if the product found faulty. Yet, we cannot provide a refund if you simply changed your mind or don't want the app.
Unfortunately, in this situation, we are not able to provide you with a refund.
Please see our refund's policy which is stated in our Terms & Conditions:
5.2.4. the Company follows a no refund policy, unless the product is proven to be not as described or faulty. In such cases, client must contact our customer support at hello@dofasting.com within 14 days upon purchase and provide detailed information proving Company's product fault (with visual proof attached). Once a refund is issued, Client no longer has the access to Company's product. All refunds are applied to the original method of payment. By purchasing from the Company's website, client agrees to this refund policy and relinquishes any rights to subject it to any questions, judgment or legal actions.
Our team strives to make our app as much innovative as possible and even more useful features are on the way. We truly hope you'll give our app another chance.
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