FixMeStick Reviews

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FixMeStick

Overall Rating

4.3

697 Customer Reviews

Summary

FixMeStick is a plug-and-play USB device that is intended to remove viruses from your computer and optimize it for speed. See How customers are reviewing this product.

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Customer Reviews

4.3 Stars out of 697 Reviews
5 Star:70% 4 Star:11% 3 Star:3% 2 Star:4% 1 Star:10%
84% Recommend This Product
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Posted on May 6, 2019

So-so

By Bruce C., West Virginia, Verified Reviewer

The only problem I have with it is the time it takes for it to work. I will let others know about FixMeStick and show them on my system how it works.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on May 3, 2019

Snail pace

By Delilah M., Manitoba, Canada, Verified Reviewer

I was relieved when the FixMeStick announced successful virus removal since my computer is less than 3 months old and has been painfully slow for the whole time. I took all the suggested steps, had to use the stick a second time, was not impressed with that, since I am a senior on a severely small pension, and thus could not afford the more expensive stick and my housemate had to use the third and final use to doctor her computer as our computer are networked. The first week I had the computer it was fast, I play WOW, it is my only pastime and contact with the outside world as I am disabled, so imagine my dismay when I went to play my game and still crawled at a snail pace, so that is why I can only give a rating of 3. I have also had the computer "fixed" at the store and am still having the same issues.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on May 3, 2019

User beware

By David T., Hampshire, United Kingdom, Verified Reviewer

Yesterday, I got the icon button but did not link. I reviewed the files in Windows Explorer that showed User Guides, various languages. I tried this again today and there was a new folder, APPLICATION. Clicked on this and was able to start and do the scan.

You need to get your act together and provide better information for the user. All very well communicating after the scan, but SUPPORT to get started was pathetic.

Not a happy user so far.

Bottom Line: No, I would not recommend this to a friend

Company Response from FixMeStick Technologies Inc.

May 4, 2019

Hi David,

Sorry to hear FixMeStick was challenging to get started, but good to hear you were able to run a scan! If you ever need assistance in the future, please don't hesitate to contact our customer support at support@fixmestick.com or through our website at https://www.fixmestick.com/contact.

Best,

Claire

Helpful Review? 1 Person Has Voted

Posted on May 2, 2019

Somewhat worked

By Bob T., Ontario, Canada, Verified Reviewer

I am still having issues even after using the FixMeStick. Also, I signed up for a 30-day free trial but by the time I received it in the mail, 10 of my 30 days were gone already. I am fairly sure it did do something but it did not fix all the problems, i.e. redirects to unwanted sites.

Bottom Line: No, I would not recommend this to a friend

Company Response from FixMeStick Technologies Inc.

May 4, 2019

Hi Bob,

Sorry to hear you're still having issues after using the FixMeStick. Please email our customer support team at support@fixmestick.com and we'd be more than happy to resolve those issues for you! Further, we'll happily extend your trial to account for the 10 days it took to reach you.

Looking forward to hearing from you.

Best,

Claire

Helpful Review? 2 People Have Voted

Posted on May 2, 2019

Quick solution

By Tom H., Dallas, TX, Verified Reviewer

I was having a problem scanning with FixMeStick. It said I need to reset to factory setting and gave some instructions. I must not have understood them because I could not get it to work. Krystin identified the problem and patiently walked me through to get to Factory Settings. It did not take her long. Problem solve. Job WELL DONE.

Bottom Line: Yes, I would recommend this to a friend

Posted on May 2, 2019

Support for the long haul

By Mary J. M., Manitoba, Canada, Verified Reviewer

I recently had a very unusual problem with my FixMeStick. I worked with their staff until unfortunately I became ill and put the problem aside. Just last week I decided to try working with FixMeStick staff again to try to resolve the problem.

To their credit their documentation was excellent and I did not have to waste any time re-explaining the problem. FixMeStick staff made it clear that their goal was always to ensure that my problem was resolved no matter how long it took. Ultimately they replaced my stick as the original had somehow become corrupted. Their customer service was above and beyond the norm and I still believe this is one product everyone needs in their tool kit!

Bottom Line: Yes, I would recommend this to a friend

Posted on May 2, 2019

FixMeStick works!

By Kathy C., Colorado, Verified Reviewer

I have been using FixMeStick now for about three years or so. My purchase was for three computers for life. I use it on my laptop at home about once a month. I plug it in at night before I go to be or on a Saturday when I go to run errands. Twice it has found viruses and wiped them out for me. My computer runs so much better and faster after I use it. I ran it last night and it found no viruses, but I noticed my laptop running faster this morning. If you are on the fence about getting FixMeStick, just do it! I had to pay a guy a lot of money to clean my hard drive on my old computer and if I had had FixMeStick, I would have saved that money. It pays for itself!

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Apr 30, 2019

Happy so far

By Lyle B., Ontario, Canada, Verified Reviewer

I finally decided to purchase this item after my laptop computer became slower and slower. I figured the cost was worth a try. To send my computer to a repair shop would certainly have cost more and taken more time. The scanning and cleaning process took about nine hours but my computer is noticeably faster. We will be trying this on an old desktop soon to see if it makes any difference there.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Apr 30, 2019

Excellent service!

By Chantal M., Canada, Verified Reviewer

I wanted to cancel my account and she made me stay with a 50% discount. They care about the customer and want them happy they don't want to see them go. Thank you for everything! Thank you!

Bottom Line: Yes, I would recommend this to a friend

Posted on Apr 30, 2019

2 or 3 stars on 5

By John M., Montréal, Québec, Canada, Verified Reviewer

My daughter's computer would shut or freeze after seven minutes. The FixMeStick ran a whole 3 hours and completed its scan. Still had to use Malwarebytes and Windows Defender to get the thing running nicely. The Malwarebytes found 80 problems after the FixMeStick ran.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 2 People Have Voted

Posted on Apr 30, 2019

Amazing!

By Erik L., Van Nuys, CA, Verified Reviewer

Good product, worth every dollar! I heard about the product in an email I received from my Phoenix 360 subscription, also another great product to go along with the FixMeStick. Hope you enjoy the product as much as I do.

Bottom Line: Yes, I would recommend this to a friend

Posted on Apr 29, 2019

More wonderful than I anticipated

By Kelly G., Toronto, Canada, Verified Reviewer

I knew my computer was infected but I was not able to spend the money to take it to a computer tech to fix. I had read about and seen presentations on the FixMeStick and thought I'd take a look on Amazon. Much to my surprise, I was thrilled to see the FixMeStick there for a great price.

I had a little problem finding File Explorer on my computer, however, an awesome customer service agent from FixMeStick gave me another route to start the process and I was on my way.

I let the FixMeStick do its thing and upon completion, I had a lonnnnng list of serious issues on my laptop. I clicked "Clean" and the magic began wherein all the infections were eradicated. I am more than overjoyed at the end result!

My laptop is about 8 years old but it serves my purpose, however, it was molasses slow to boot, open programs and even open new tabs on the internet. Well, much to my amazement, my laptop works faster than when I bought it. No more waiting forever to boot up or open programs AND not one buffer during videos!

I am completely and thoroughly ecstatic how the FixMeStick eradicated the infectious bugs on my laptop, its comprehensive process and the superb results I experienced on my laptop.

I wish I had such a simple fix to ensure my Samsung Galaxy Note 9 is free of infections without having to spend a fortune on a software package.

Thank you so much, FixMeStick, for an absolutely fabulous and innovative product.

Bottom Line: Yes, I would recommend this to a friend

Posted on Apr 29, 2019

Do not buy this product!

By Curtis C., Everett, WA, Verified Reviewer

Thanks to FixMeStick my laptop is now slower than ever, unusable, and your system mechanic is unreachable.

I want my money back.

Bottom Line: No, I would not recommend this to a friend

Company Response from FixMeStick Technologies Inc.

Apr 30, 2019

Hi Curtis,

I'm sorry to hear you're having problems with your computer after using FixMeStick. Please contact us through our website at www.fixmestick.com/contact/ or through email at support@fixmestick.com and we'd be more than happy to work with you to resolve the problem.

Looking forward to hearing from you.

Best,

Claire

Helpful Review? 2 People Have Voted

Posted on Apr 26, 2019

Smart people

By Robert T., New York, Verified Reviewer

The people who wouldn't use FixMeStick are people who fly by the seat of their pants. I need answers and knowledge and your group gives me that. NO wasted time and no gimmicks.

I've had you for three years and I'll have you for another ten.

Bottom Line: Yes, I would recommend this to a friend

Posted on Apr 26, 2019

My FixMeStick

By Claude S., Elliot Lake, Ontario, Canada, Verified Reviewer

I bought it because of its price and tried it on an old laptop with Vista on it. That old computer kept crashing and I didn’t have much confidence in the stick, but after using one pass on the old clunker, I saw to my surprise it is working. Still slow as hell, but not crashing, and now will try it on my new laptop. Should have bought it before.

Bottom Line: Yes, I would recommend this to a friend

Posted on Apr 24, 2019

Great support

By John B., Ontario, Canada, Verified Reviewer

I bought a FixMeStick and ran into technical issues when I attempted to run the program. Through the assistance and patience of customer support and the engineering team, the issue was very successfully resolved. Thanks to all involved.

Bottom Line: Yes, I would recommend this to a friend

Posted on Apr 24, 2019

Keep calm, and use FixMeStick! I did!

By Keith B., Toronto, Ontario, Canada, Verified Reviewer

My experience with computers goes back to the DOS days, remember the binary code? I have used computers for business and industrial needs for twenty-four years, and have had my share of problems with them. The upswing of viruses being unleashed onto networks is huge! Most antivirus programs cannot stop everything getting through! When you're faced with "infections," use FixMeStick! It works! I know!

Bottom Line: Yes, I would recommend this to a friend

Posted on Apr 23, 2019

Perfection!

By Darryl A., Michigan, Verified Reviewer

The FixMeStick product and their operators have been a perfect experience to me. I wouldn't use any other product, I am satisfied.

I recommend this product to everyone for your virus problems on any device you have. Try it for yourself and you will see it's well worth the price.

Bottom Line: Yes, I would recommend this to a friend

Posted on Apr 23, 2019

Thought laptop was ready for the recycling bin

By Carl A., Vancouver, Canada, Verified Reviewer

I first thought my hard drive was going, thought I would try FixMeStick before I toss my laptop. Two hours and forty minutes later my laptop is working as new. Thank you FixMeStick.

Bottom Line: Yes, I would recommend this to a friend

Posted on Apr 22, 2019

FixMeStick

By Joseph Roger T., Stony Plain, Alberta, Canada, Verified Reviewer

It worked very well for me. I had a bit of a hard time to get it started, but after properly reading the instructions it did the job. Fixed my new PC as well and my old computer that is still using Windows XP. In total it cleaned up 10 threats. Having this USB stick to continue checking up on my computers will be an asset. The Norton Antivirus software does not allow it at first, but it works at startup before Windows loads up. No problems occurred after its use and both computers worked better without any sluggish delays.

Bottom Line: Yes, I would recommend this to a friend

Posted on Apr 22, 2019

Good

By Michael C., Ontario, Canada, Verified Reviewer

Hi guys, I am a repeat customer. The old program lets you look at what you were deleting or quarantined. This new version does not. That is my only criticism.

Bottom Line: Yes, I would recommend this to a friend

Posted on Apr 22, 2019

FixMeStick - a great product

By William W., West Virginia, Verified Reviewer

I have been using FixMeStick for several years for my small business computers. I've found this to be one of the best (if not the best) products on the market.

FixMeStick has resolved many issues over the past few years with little effort. I highly recommend this to all of my friends, family and business contacts.

Bottom Line: Yes, I would recommend this to a friend

Posted on Apr 22, 2019

FixMeStick

By Randy N., Windsor, Ontario, Canada, Verified Reviewer

My computer started acting up so I bought this device. Easy to use. Just plug it in and follow directions.

Took less than 1 hour. Will use it on my wife's laptop.

It is nice to able to use on other computers.

Bottom Line: Yes, I would recommend this to a friend

Posted on Apr 22, 2019

The FixMeSTICK virus removal device.

By Scott H., Toledo, OH, Verified Reviewer

A product like this has been long in coming. Someone finally has invented and brought to the market a P.C. "fix-it" device that REALLY DOES work. From the moment I installed it on my computer, it went to work and cleared all of the viruses, malware, and such from my computer. And it didn't take much time at all to perform its function. I can't say enough good things about the FixMeStick. I have recommended it to my family and friends, and those who have purchased it have been completely satisfied with it. Thank you, again, for making an excellent product that really, really works.

Bottom Line: Yes, I would recommend this to a friend

Posted on Apr 19, 2019

Do not think FixMeStick works

By Mike H., Claremont, Ontario, Canada, Verified Reviewer

I bought your stick and ran a scan. It found only 2 things, which I think was what came with the computer. One being a Coupon printer and something else with my name on it. The problem I have, I know I have some malware that did not show up. Two or 3 times have had screen flashing red with bells going off and WARNINGS and telling me to call a phone number to fix. OR COMPUTER WILL NO LONGER WORK. When that happens the computer is frozen until you unplug and reboot. Recently 2 emails telling me they installed malware on my system and demanding a $2000 ransom. I still have emails if you want to see. I have the computer freeze up saying some kind of script running. Computer slowing up. Emails not coming thru properly and the list goes on. Your stick found none of this. How is this possible it found nothing? Would certainly like to discuss with FixMeStick before posting.

Bottom Line: No, I would not recommend this to a friend

Company Response from FixMeStick Technologies Inc.

Apr 24, 2019

Hi Mike,

Thanks for reaching out. What you're experiencing sounds like you've got popups that must be removed from your computer. Please contact us at support@fixmestick.com or through our website at https://www.fixmestick.com/contact and an agent would be happy to work with you remove it!

Looking forward to hearing from you.

Best,

Claire

Helpful Review? 2 People Have Voted

Posted on Apr 19, 2019

Product review

By Gail K., Kitchener, Ontario, Canada, Verified Reviewer

FixMeStick is a product that is easy to use. With diverse online activities, it is good to know that there is a reliable product that helps with security issues.

The support staff responded promptly to a request that I had recently.

I recommend FixMeStick.

Bottom Line: Yes, I would recommend this to a friend

Company Response from FixMeStick Technologies Inc.

Apr 24, 2019

Hi Gail!

Thanks for your positive words! It sounds like you've had a favorable experience, so we're disappointed to see you've rated us as 1 of 5 stars. If we've earned a better rating please feel free to update your review accordingly otherwise we'd love to hear more about how we can improve your experience.

Best,

Claire

Posted on Apr 18, 2019

Great product!

By John Y., Michigan, Verified Reviewer

This is one investment I am glad I made. This is a great product and it does what it says it is supposed to do. I used to have a lot of viruses but since I purchased the FixMeStix my PC runs faster, better, and not one virus. I was like a lot of you afraid that this was a get quick scam so I kept trying other ones and found out the other ones I was using were the scams! So I thought well, let me try the FixMeStix, and am very glad I did. It works great. Thank you FixMeStix for saving my PC.

Bottom Line: Yes, I would recommend this to a friend

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