Groove Life Silicone Ring Reviews

Groove Life Silicone Ring

Overall Rating

4.6

526 Customer Reviews

Summary

Groove Life manufacturers a line of silicone rings and smartwatch bands designed for men and women. Learn how customers are rating the company's products.

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Customer Reviews

4.6 Stars out of 526 Reviews
5 Star:85% 4 Star:2% 3 Star:0% 2 Star:2% 1 Star:8%
90% Recommend This Brand
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Posted on Jul 8, 2020

Never received my replacement rings

By Gabriel L., Austin, TX, Verified Reviewer

I placed an order for replacement rings that never got here. I emailed them and was ensured that the replacements would be sent. I received an email that my rings were in my mailbox. This is the second time that they aren't here. This is completely unacceptable. I will not be doing business with you guys again.

Bottom Line: No, I would not recommend this to a friend

Pros and Cons

No “pros” were specified in this review

Never got my rings

Product Reviewed: Men's Ring

Posted on Jul 9, 2020

Excellent customer service

By Kira A., Washington, DC, Verified Reviewer

My husband is hard on his hands, working out, welding, always has a project. His ring lasted about 2 years before tearing, which I thought was fine given his style. I called Groove Life and regardless that I purchased on Amazon before and couldn't really remember if I had submitted the warranty, Wendy immediately worked to get us a replacement. Really impressed.

Length of Use: 1–2 years

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Friendly and helpful service

Ring is simple, classy, safe

Warranty

No “cons” were specified in this review

Product Reviewed: Men's Ring

Posted on Jul 9, 2020

Looks good, quality and warranty are terrible

By Zach Z., South Dakota, Verified Reviewer

I have had the Groove ring for over a year. It looks good, but it is not durable at all. I have had to warranty the ring several different times due to it tearing, rubbing, or fading. When I originally bought the ring, the warranty replacement was completely free, even the shipping. Now, they charge shipping for each replacement, $3+tax. First, the package it came in said it only costs $1.20 to ship it, so they are making money off the replacement. Secondly, I should be grandfathered into the original warranty since I bought the product when it advertised for a completely free warranty replacement, shipping included. The very reason I bought a ring from Groove was because of their great warranty and in my line of work, I figured it may damage the ring from time to time. Now they have changed their warranty and do not stand behind the original warranty when I purchased the product. Very dissatisfied with the recent changes in their product and policy. I will likely be shopping for a different ring with real customer service and a warranty they stand behind.

Length of Use: 1–2 years

Bottom Line: No, I would not recommend this to a friend

Pros and Cons

Camo Ring

Warranty changes

Terrible customer service

Cheap product

Product Reviewed: Men's Ring

Posted on Jul 9, 2020

Awesome!

By Kristin S., Mebane, NC, Verified Reviewer

Bought a ring for my husband, got the wrong size. Did an exchange and had the right size ring the same week! Now finally he has a wedding band that he never takes off! Had a question, sent an email, and not even 12 hours of the sent email someone from the company was already emailing me! I can’t wait to order me something next.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Fast

Great customer service

Do wish you could speak to someone on the phone! But email was also quick!

Product Reviewed: Men's Ring

Posted on Jul 11, 2020

Brilliant!

By Louis R., Lyon, France, Verified Reviewer

I bought the Edge blue anchor ring a couple of years ago. It's really comfortable. I lived in Sri Lanka which gets really hot and sticky, and it wasn't an issue wearing it (unlike a standard metal ring). I didn't have any issues with the size after following their recommendations.

After 2 years, the ring tore a little and after emailing the super friendly team (Joel and Mandy) they sent me a replacement where I live - France for the month. All I had to do was cover the shipping.

It might seem a little pricey, but well worth it by its quality of build and the no BS warranty.

Length of Use: 1–2 years

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Customer service

No BS warranty

Designs are a bit "samey," more colors would be fun

Product Reviewed: Men's Ring

Posted on Jul 13, 2020

Customer service

By Catherine L., South Carolina, Verified Reviewer

I needed some help with my stackable rings and I received a response with the help I needed the very next morning! Very timely and I LOVE mine and my husband rings! Will definitely recommend!

Length of Use: 6–12 months

Bottom Line: Yes, I would recommend this to a friend

Product Reviewed: Women's Ring

Posted on Jul 14, 2020

Perfect

By Jhon Z., Fort Worth, TX, Verified Reviewer

I’ve had a Groove ring for about 6 months now. I’ve tried different brands but most of them made my skin peel from the water/moisture that would get trapped under the ring. I’m very active so it was an inconvenience, felt like I had to take my ring off to let my finger air out...

With the Groove ring, I have not had that problem what so ever. I even bought a couple different ones and I am very happy with all of them. Got a couple for my wife and she loves hers too! They’re comfortable, slick, doesn’t even feel like it’s there.

Length of Use: 6–12 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

The range of options

The customer service

The warranty

I can’t customize the ring with my and wife’s initials

Product Reviewed: Men's Ring

Posted on Jul 14, 2020

The rings

By Michael P., California, Verified Reviewer

Bought 2 rings for my wife and I. Mine gave me a rash and my wife's broke after a month. Be prepared to pay for shipping if your ring breaks in a month, and if you get a rash then they might tell you some BS about ring size. Like at 45 I don't know my ring size. Terrible product, don't buy.

Length of Use: Less than 3 months

Bottom Line: No, I would not recommend this to a friend

Pros and Cons

The idea of the ring

Ring broke

Other gave rash

Product Reviewed: Women's Ring

Posted on Jul 20, 2020

Missy is AMAZING

By Cassie H., Castorland, NY, Verified Reviewer

I originally emailed support due to a couple of issues I have with the Samsung watch band that I got a couple of months ago. With no hesitation, she said they could replace it for just $3. Mind you, she emailed me back within a couple of hours. I asked her if my current purchase and the watch band could be shipped together. She apologized for the inconvenience but they cannot be. She then refunded me the $3, just because she wanted to.

Length of Use: 3–6 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Great customer service

Great rings and watch bands

Beautiful designs

Watch bands are stiff then they eventually break in

Posted on Jul 22, 2020

Exceptional customer service

By Rose B., Jacksonville, FL, Verified Reviewer

My husband has a very active job and he has gone through quite a few Groove rings (to be fair, he has even broken a tungsten ring, so I’m not surprised), every employee I’ve worked with to get his ring replaced has been very helpful and quick to respond. I have recommended this company to many people and will continue to recommend it.

Length of Use: 1–2 years

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Customer service

Ring options

Warranty

No “cons” were specified in this review

Product Reviewed: Men's Ring

Posted on Jul 23, 2020

Great customer service!

By Dustin B., Buckhead, GA, Verified Reviewer

Love my Groove ring and can’t wait to get the new one and thanks for the great customer service! My last ring lasted almost a year but I work 7 days a week in construction and dairy farming so it has a rough life on my finger! I never have to worry about getting my finger ripped off and will always go with Groove silicone rings! Thanks for the great product and for standing behind your product!

Length of Use: 1–2 years

Bottom Line: Yes, I would recommend this to a friend

Product Reviewed: Men's Ring

Posted on Jul 23, 2020

Men’s ring

By Patrick A., Vicksburg, MI, Verified Reviewer

The inlaid color on my ring came out, then the warranty process is not, I repeat, not what they claim. The only way to do it is through emails, what a pain, and then on top of it, you have to pay for processing.

Length of Use: 6–12 months

Bottom Line: No, I would not recommend this to a friend

Pros and Cons

Selection

Cost

Warranty Process

Inlaid color fell out

Product Reviewed: Men's Ring

Posted on Jul 23, 2020

Great

By Emily B., Montana, Verified Reviewer

I ordered my husband an NFL ring.

He's allergic to certain metals and suggested a silicone ring. Groove popped up on Facebook and I checked them out and found his favorite NFL team.

I ordered it for his birthday and he LOVES it. Unfortunately, he has lost it. But with Groove's warranty, he will get a replacement! $3 for shipping? That's nothing compared to what some other places would ask for. And for what? Maybe a 5-10 year warranty whereas Groove offers a lifetime! (94, but still the same!)

Also, my husband works on vehicles and his ring could stand the challenge and he just loves it. It was perfect timing coming across Groove and now it'll be a whole new surprise to get him his replacement, since he doesn't know about it!

Length of Use: 3–6 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Warranty

Customer service

Convenient

No “cons” were specified in this review

Product Reviewed: Men's Ring

Posted on Jul 23, 2020

Great service and product!

By Lynn C., Decatur, GA, Verified Reviewer

Love this product. I have 7 rings and a watch band. Have given 2 rings as gifts. Customer service has been great. Lost a ring and it was replaced within a week.

Length of Use: 1–2 years

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Great product

Excellent customer service

Easy to do business with

No “cons” were specified in this review

Product Reviewed: Men's Ring

Posted on Jul 24, 2020

Second attempt with a silicone ring

By Arthur H., Colorado, Verified Reviewer

Trying a Groove Life silicone ring after a disappointing experience with another silicon ring company. I like the look of the rings in the catalog and like the airflow feature of this product. The sizing guide was very useful/helpful. I got the same result using all three methods, fingers crossed. When I ordered I noticed I forgot to pick the size. One email to support and Jacqueline addressed my mistake immediately. Looking forward to seeing how this product looks and feels.

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Attractive styles

Safer ring materials for working in industrial areas

Like the groove/air flow concept of the rings

Home gmail

Product Reviewed: Men's Ring

Posted on Jul 24, 2020

Friendly and prompt

By Dana B., Kansas, Verified Reviewer

I requested a replacement for my ring and the associate at Groove took care of me promptly and courteously without question or hesitation.

Length of Use: 6–12 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Friendly

Prompt

Courteous

No “cons” were specified in this review

Product Reviewed: Men's Ring

Posted on Jul 25, 2020

Great customer service

By Charisse N., New Orleans, LA, Verified Reviewer

My fiancé lost his ring and so I emailed customer service to find out what I can do to get a replacement. I got a response, reordered, and questions were answered within an hour. Thank you so much!

Length of Use: 6–12 months

Bottom Line: Yes, I would recommend this to a friend

Posted on Jul 26, 2020

Misleading company

By Dale D., Stanley, VA, Verified Reviewer

I bought the black ring at a local retailer and I asked for any type of discount but they said they don't offer one. I even asked for a military discount, again they said the company didn't have one. So I get on the company site and low and behold, a discount, so I emailed Groove Ring and was told I would get a 15% off the next order, which is BS. Why would I order a second time when I can't even get a military discount the first time? If I were you, the customer, I'd rethink about ordering a ring thanks.

Length of Use: Less than 3 months

Bottom Line: No, I would not recommend this to a friend

Pros and Cons

No “pros” were specified in this review

Ring is made wth cheap rubber for the price

Product Reviewed: Men's Ring

Posted on Jul 27, 2020

A+ customer service

By Wendy R., Maryville, TN, Verified Reviewer

I ordered a silicone ring for my husband's birthday. It was a bit too big so I emailed customer service, they got back with me first thing the next morning. The easiest exchange I have ever dealt with.

I will be purchasing from them again.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Fast service

Best customer service

No “cons” were specified in this review

Product Reviewed: Men's Ring

Posted on Jul 29, 2020

Awesome ring and service

By Robert O., Richmond, VA, Verified Reviewer

The ring is great! Very comfortable and looks awesome. I’ve received several compliments over the years and their customer service is excellent.

Length of Use: 2+ years

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Customer service

Style of ring

Quality of product

No “cons” were specified in this review

Product Reviewed: Men's Ring

Posted on Jul 29, 2020

Customer service like no other

By Stormy H., Vista, CA, Verified Reviewer

I ordered a ring for myself and a ring for my husband. We received the rings sooner than I expected and I absolutely love mine. I tried wearing the Qalo rings but they made me break out on my finger because the skin couldn’t breathe; the grooves on my Groove ring couldn’t do better preventing that! My husband’s ring came a size small (my fault, I was guessing his size) and didn’t come with the logo I ordered, and the same day I emailed customer support I received a response. They’re sending a new ring and all they asked in return was a picture, I’m very satisfied with both the return policy and the customer service.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Ring quality

Customer service

No “cons” were specified in this review

Product Reviewed: Men's Ring

Posted on Jul 29, 2020

Best customer service out there!

By Fallon K., San Antonio, TX, Verified Reviewer

My husband loves his ring! But he is pretty rough on it and in the past 3 years we’ve had to replace it 4 times. The no-BS warranty is awesome. Groove Life stands by their warranty and understands that these rings won’t last a lifetime but they will continue to replace them as they break. Their customer service is on point as well! Timely responses to emails and super nice support! I tell everyone I know who is interested in wearing silicone rings to go to Groove Life!

Length of Use: 2+ years

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Customer service

Warranty

Selection

No “cons” were specified in this review

Product Reviewed: Men's Ring

Posted on Jul 29, 2020

Great customer service and warranty

By Kelly B., Montgomery, AL, Verified Reviewer

My husband and I have a few Groove rings. He has the Zeus - he damaged it at work and the company immediately replaced it with no issues. I ordered a ring and ended up not liking it, and the company exchanged my rings quickly and easily. The rings are comfortable and we wear our Groove rings more than our traditional bands.

Length of Use: 1–2 years

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Customer service

Warranty

Style of rings

No “cons” were specified in this review

Posted on Jul 29, 2020

Great product and company

By Annie A., Hopkinsville, KY, Verified Reviewer

My husband and I both got silicone rings before our wedding. He wears his all the time and loves it. I wear mine when I’m working outside or riding my horse. My ring is very comfortable and it fits well. It is very durable. My husband wears his constantly and really likes it. He does fiddle with his some which caused some damage but the customer support is awesome with this company and we were able to get him a replacement quickly and easily.

Length of Use: 6–12 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Faith based

Great customer support team

Great product with multiple styles and colors

No “cons” were specified in this review

Product Reviewed: Women's Ring

Posted on Jul 30, 2020

Great product and customer service!

By Jennifer J., New York, Verified Reviewer

Love my Apple Watch band. It gets heavy use every day. After some use (6 months), the space between two holes ripped. I emailed them on a Sunday and got an immediate response. Getting a replacement band shipped ASAP. I just have to pay S&H. Great products, great company. Ease of communication was a delight!

Length of Use: 6–12 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Quality of product

Fantastic customer service

Ease of communication

No “cons” were specified in this review

Product Reviewed: Women's Smartwatch Band

Posted on Jul 30, 2020

Genuine company, genuine product

By Amanda P., Placerville, CA, Verified Reviewer

I purchased a women's Apple watchband and matching ring from Groove Life. After I made the purchase, I realized that I ordered the wrong size ring. I messaged Groove Life through Facebook Messenger and they responded immediately. I tried to catch the order before it had processed, but it was too late. My assumption was that I would have to wait until the wrong size came, contact them again, then do a return and hope that there wasn't a fee. Not with this company. They were so accommodating! They shipped out the correct size ring before I even got the other and told me to just swap the packages when it comes, and return the incorrect size. No additional charges or return/restock fees. Seriously the best customer service of any online store that I've ever purchased from, and I do a lot of online shopping! Each time I've had to contact them, even with just a general question, they are always so polite and quick to respond. The customer service alone would make me a repeat customer, but I love the comfort and style of my ring and band and will definitely be ordering from them again.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Excellent customer service

Design selection

Quick processing/delivery

No “cons” were specified in this review

Posted on Jul 30, 2020

Lost ring...

By Connie G., Sheridan, IL, Verified Reviewer

My husband loved his Groove ring but sadly lost it. We looked everywhere but could not find it. I knew they had a great warranty so went about trying to get a replacement. First tried to call but could not reach a live person. Hit the button to return or replace but it told me I could not return the ring and gave me no other options for replacement. They did ask if I wanted to do a chat, which I did and was told his ring was no longer an option. I could choose another so he picked out one and amazingly the chat was still open and connected with the same person. That never happens. They are replacing the lost ring and even waived the small charge to replace because we could not get the same ring. This went from a not easy to get started process to outstanding customer service in the end. Thank you, Groove!

Length of Use: 6–12 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

The ring was just as advertised

Great person on chat

No warranty hassles

Could not get a hold of a live person

A bit frustrating to call in for info

Product Reviewed: Men's Ring

Showing 352-378 of 526

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