About Hubble Contacts

Published on: May 16, 2017

By avoiding steep industry markups that can cause you to pay way more than you should, Hubble Contacts promises to deliver high-quality daily contact lenses right to your door, at half the prices of the other guys.

In fact, the company allows all patients with a valid prescription to receive 12 pairs of lenses for free upon signing up for a subscription. Then, you'll pay about $1 per day after that.

To sign up for a Hubble account, you’ll only need to enter your left and right eye power, your doctor’s state and name (you can also search by address and business name), and your name and email address, and then check out. If you need an eye exam, they’ll also help you schedule a doctor’s visit in your area.

For many of us, contact lenses are an essential part of everyday life. In other words, our quality of life could be severely impacted if we didn’t have them. They’re also expensive and not always convenient to pick up, which is where Hubble Contacts claims to help.

Are they necessarily your best, or least expensive, option? Are there any considerations to keep in mind before signing up for a subscription? Find some answers here by reading about what we learned during our research.

Looking For More About Hubble’s Contacts Lenses?

The Hubble website tells us their lenses are manufactured using state-of-the-art injection molding by Taipei-based St. Shine Optical Co., from a “high-grade methafilcon-A hydrogel material with 55% water content, UV protection, and a thin edge.”

We’re told they have been approved by the FDA for sale in the US for more than 14 years and are “designed for easy insertion, all-day comfort, and crystal clear vision.” Through an independent University of Houston College of Optometry double-masked study, they were even verified to be as comfortable and sharp and popular U.S. brands.

Powers range from -0.50 to -12.00, and +0.5 to +6.00, with a base curve of 8.6 and a diameter of 14.2.

As noted earlier, all Hubble Contacts orders require a valid prescription from a doctor, including:

  • Your name
  • Prescription expiration date
  • Prescriber's name
  • Power, base curve, manufacturer, diameter, and contact lens material

Important note: Hubble’s contact lenses are only designed for individuals with no or mild astigmatism (less than -1.00 cylinder). If you have a more significant diagnosis, the company’s site indicates they’re planning to offer toric lenses (those specially designed for astigmatism) soon.

Finally, while they currently only sell daily lenses, Hubble tells us that they’re also investigating bi-weekly and monthly lenses, although they’ll need to meet the same safety and comfort standards as their dailies.

For more detailed specifications, we’d strongly recommend reading through Hubble’s Wearers Guide.

Exactly what price will you pay?

How Much Does Hubble Contacts Cost & Are They Covered by Insurance?

Even with Hubble’ initial free offer, keep in mind that you’ll still pay $3 S&H, which will take about 5-10 business days to arrive in a 100% recyclable box. The service is currently only available to residents of the United States, certain U.S. territories, and U.S. Military locations.

14 days after your initial two-week free trial, you’ll pay $30 per month, plus $3 S&H, for 30 pairs of lenses. You can change how frequently you receive shipments and Hubble will always reach out to you before contacting your doctor to re-verify your prescription.

The contats provider doesn’t deal directly with insurance providers, although you can use your emailed receipt to apply for reimbursement through your carrier. You can pay using your FSA or HAS account, as long as it’s associated with a major credit card.

All orders come with a 30-refund policy, but this only applies to those where the outer shipping box remains unopened. If your prescription changes, you can ship your old strength back and they’ll re-send the correct pair.

If you have questions, Hubble’s support department can be reached at 844-334-1640 or help@hubblecontacts.com

What Can We Learn From Hubble Contacts Customer Reviews?

StarterNoise found Hubble’s sign up process super simple and the shipping much faster than it would have taken to get an appointment with their doctor, place the order, and drive to pick them up. Not to mention the much lower price.

Their first impression was that the lenses were incredibly comfortable. Although they found them a little difficult to take out, resulting in some red, irritated eyes for a couple of minutes afterward.

Similarly, Bre Payton at The Federalist writes that her Hubble Contacts were very soft and flexible, didn’t cause dry eye, and were very competitively priced. “The guys over at Hubble should really be paying me to be their spokesperson, because I have yet to shut up about them,” she concluded.

A handful of readers also left their firsthand feedback on a Reddit thread. As might be expected, some noted they were comfortable and didn’t feel the lenses at all, while another noted they weren’t as comfortable as their current Acuvue lenses.

One doctor chimed in noting that, in their experience, lenses that use the same methafilcon A material (55% water) and feature a DK value of 18 as Hubble’s lenses “are not very popular.”

From a company perspective, Hubble Contacts was co-founded in May 2016 by Ben Cogan and Jesse Horwitz.

Ben earned his degree in Philosophy from Princeton and previously worked as a Senior Customer Insights Associate for Harry’s Grooming and an Associate at The Boston Consulting Group. Jesse graduated from Harvard Law School and held positions as Founder of Gadfly Capital and Investment Analyst at Columbia Investment Management Company.

Vision Path Inc. (aka Hubble Contacts) wasn’t rated with the Better Business Bureau as of 5/16/17, although they did have four closed complaints. Only one of these provided details, which referenced difficulty obtaining proof of purchase.

Hubble vs. LensDirect, 1800Contacts, & Lens.com

Type the phrase “discount 1-day contact lenses" into any search engine, and you'll be met with hundreds of relevant results, including national brands like Acuvue from big hitters like 1800contacts, Lens.com, and LensDirect, to name just a few.

Many of these companies claim to offer 70% (or more) off name brand contact lenses, but how do their prices compare to Hubble? Here’s a quick sampling of some of the prices we encountered at the time of our research:

Company Lens Model Price/Quantity Details
Hubble Contacts 1-Day Contact Lenses $30, 60 lenses Methafilcon-A, 55% water content
LensDirect 1 Day Acuvue Moist 30 Pack $30.58, 30 lenses 42% etafilcon A, 58% water content
Lens.com 1 Day Acuvue TruEye $54.94, 90 lenses 54% narafilcon A, 46% water content
1800Contacts 1-Day Acuvue Define $94, 90 lenses Etafilcon A, 58% water content

According to Everyday Health, 90 percent of contact lens wearers use soft options, the same as Hubble. And while daily disposable lenses might offer the lowest maintenance, they also tend to cost more, but they might be ideal for those with allergies.

Pro tip: All About Vision emphasizes that, while daily disposables might cost more than their longer-term brethren, this could be offset by the money saved on care products.

The American Optometric Association also notes that daily disposable contact lenses can work great for those with active lifestyles and often involve a very short adaptation period, but they’re not available for all vision problems and may not offer the same level of crispness as longer-wear models.

The best way to decide? Talk with your doctor who can recommend options based on your specific diagnosis, needs, and preferences.

Our Final Thoughts About Hubble Contacts

As we can see from the table above, the cost of Hubble’s lenses comes in right at $1 per day, which is about half the cost of a similar daily from Acuvue through LensDirect and 1800Contacts.

Coming in a little closer, Lens.com’s 1 Day Acuvue TruEye was priced at about $1.22 per day, while the Acuvue Oasys 1-Day with Hydraluxe was slightly higher at $1.45 per day.

Bottom line? It seems that Hubble has found itself a niche in the marketplace by manufacturing their own high-quality contact lenses and shipping them directly, thereby providing prices that are anywhere from 20 to 50 percent less expensive.

In addition, the company appears to have mostly positive—although somewhat limited—online feedback from customers.

Perhaps the only downside is that, like any other contact lens retailer, you can’t return your Hubble Contacts if they don’t match your preferences. However, all new subscriptions come with a free two-week trial (less $3 S&H), which should be more than enough time to figure out if they work for you before receiving your next shipment.

Did Hubble’s contacts help you see better at a lower price, or did they not meet your needs? Whatever happened, tell us all about it by writing a review below.

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559 Consumer Reviews for Hubble Contacts

Average Consumer Rating: 4.3
Rating Snapshot:
5 star: 391 4 star: 84 3 star: 11 2 star: 17 1 star:  56
Bottom Line: 86% would recommend it to a friend
Showing 1-11 of 559
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  • Awesome!

    • Indianapolis, IN,
    • Dec 12, 2017
    • Verified Reviewer

    Great contacts, fast shipping, and cheap! I never have to worry about running out of contacts! Highly recommend. Easy setup and the order was painless. I enjoy getting them each month in the mail!

    Bottom Line: Yes, I would recommend this to a friend

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  • 0 out 1 people found this review helpful

    Cable companies have better customer service

    When I sent Hubble an email about my shipment not arriving, I received back an email that said "Great! We would love to hear what you think about our customer service. Please help us by filling out this one-question survey." The email was addressed, "Hi Scott," even though my name, Mallory, was in my former email. They sent me no receipt or tracking number so that I could assure my package arrived. I tried to get ahold of them again and got an equally apathetic response. The whole thing was just a slap in the face.

    Bottom Line: No, I would not recommend this to a friend

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  • Great value

    I have been using Hubble Contacts for several months now. I prefer contacts over my glasses. I work long hours as a nurse in a hospital and can wear them 12+ hours without them drying out or feeling stuck to my eyes. Occasionally, I have napped in them and they do not dry out.

    Bottom Line: Yes, I would recommend this to a friend

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  • Hubble Contacts

    Hubble is extremely convenient and affordable. Their dailies feel just as good as any other daily contact lense I’ve used before. Only having to purchase one month's worth of contacts at a time is a lot easier for me than ordering a large order of contacts. They also automatically ship your monthly subscription so I don’t even have to remember to reorder.

    Bottom Line: Yes, I would recommend this to a friend

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  • Amazing!

    • Los Angeles, CA,
    • Dec 11, 2017
    • Verified Reviewer

    Just as good as any other brand at the optometrist but half the price! Not only are they affordable, but they are comfortable and feel virtually the same in the eye as name brands. Very easy to subscribe and customize deliveries to your needs, recommended it to everyone I know!

    Bottom Line: Yes, I would recommend this to a friend

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  • Happy with Hubble

    I have been wearing contacts for 45 years, starting with hard lenses. I have to say that I had not worn daily contacts until Hubble. At first, I was horrified of throwing away contacts on a daily basis, but after a few days, I realized this was the best decision ever.

    My eyes are healthy and Hubble's system is great with color coding and beautiful packaging. The subscription ensures that I am never out of lenses.

    I don't believe I will ever go to another brand. Hubble is easy and cost-effective.

    Bottom Line: Yes, I would recommend this to a friend

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  • Best thing since sliced bread

    • Champaign, IL,
    • Dec 8, 2017
    • Verified Reviewer

    Hubble Contacts have been such a blessing to me. I used to buy contacts from my optometrist, which a monthly supply would cost me over $100. Since being introduced to Hubble Contacts, my life has been much easier and less expensive! I love that I can use my flex spending card on a standing order for my contacts and not worry about the hassle of ordering them every month. Hubble Contacts, thank you for simplifying my life!

    Bottom Line: Yes, I would recommend this to a friend

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  • 1 out 1 people found this review helpful

    Terrible service

    I was sent the wrong prescription lenses for two months. Hubble states that they confirm your prescription with your optometrist. If this is true, how would I receive the incorrect prescription?

    When I called Hubble about the issue, I was not given a refund for the two months of contacts. Hubble stated that my optometrist approved the incorrect prescription and that there was no error on their end. After 20 minutes of arguing that "I have had the same prescription for years, the contacts that you sent me are useless, the mistake is on your end," I was given a month of free contacts.

    I was also told that they cannot be returned because the outside brown box was opened. I had to open the box to look at the contacts inside to see what prescription the contacts were. The box containing the contacts were never opened but are still unable to be returned.

    Terrible service, not helpful. Cancel as soon as you can or do not sign up.

    Bottom Line: No, I would not recommend this to a friend

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  • Love me some Hubble

    I'd been spending twice as much as Hubble with 1-800 Contacts. As a new contact wearer, I wasn't aware of the options that were out there. Once I found Hubble, I was hopeful, and the experience has been fantastic. I'm super scatterbrained, so it's definitely happened where I am 2-3 days without contacts because I had forgotten to order a new box. With Hubble, I never have that problem.

    Bottom Line: Yes, I would recommend this to a friend

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  • Cancellation

    I’ve had a horrible experience with Hubble Contacts. They would not cancel my subscription. They have a horrible number you have to call to cancel after already emailing them, and the number is never available. And they don’t refund your money ever, and they never undo your subscription. That's crap. They have messed up my bank account this month and caused me fees. Don’t subscribe.

    Bottom Line: No, I would not recommend this to a friend

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  • HIGHLY recommend Hubble Contacts!

    I had tried contact lenses before with major (more expensive) name brands like Acuvue and always had irritated eyes and felt uncomfortable. My sister recommended Hubble, and after the trial, I was hooked! Quality contact lenses at a reasonable rate. The monthly payments make it affordable and always arrive on time.

    Bottom Line: Yes, I would recommend this to a friend

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