I signed up for a video from a third party person that was being marketed by Mindvalley. The video would not play, and access was only granted after giving them much personal information. I immediately started receiving spam emails from Mindvalley. They continue to spam my inbox with three to seven emails per day. The link to the video, which was finally provided after giving them my email address, appeared on the second screen. When I click on it, the entire video disappears. When I refreshed that page, the video reappeared. When I click on it again, it disappeared again.
I tried to reach their customer service. They do not allow direct access to their customer service. You must go through multiple "help screens" (which are completely useless except for the most extreme imbecile) until you finally have the option to send them an email. So, I sent the email and received yet another email telling me that they would not get back to me for 48 hours. Thankfully, I had chosen a video that was free. Had I spent hundreds or even thousands of dollars with this company, I would be highly irate that they would take so much money, give such poor, poor service, and then refused assistance period for the kind of money that they charge, prompt assistance should be included. It's my hope that another company will start that will put Mindvalley out of business.
As a side note, Mindvalley will not allow fast forwarding or rewinding in their videos. If your child cries, and you miss something said, you must start the entire video over again. This means that if you are 55 minutes into a one-hour video, you must start all over from the very beginning to be able to understand what was said. These kind of decisions are the decisions of a very greedy company. I am really saddened that good people are choosing to use Mindvalley to reach the public.
Bottom Line: No, I would not recommend this to a friend
