Noom Diet Reviews

I signed up for Noom after making my New Year resolutions, but by the end of February, I was no longer using it. I should have canceled it then but kept thinking I would give it another try. When I finally canceled, it was on the same day they charged me another $97. When I asked them for a reimbursement, they ghosted me. No one returned my emails, and I realized you can't leave a message on their voicemail. They took the money and were gone, no concern for customer service. My take away is Noom is more concerned with getting money than helping customers.

Bottom Line: No, I would not recommend this to a friend

Hey friends. I signed up for what I thought was a trial. I was charged and there is no way to cancel via phone. You need to cancel after first downloading the app. Before you can even finish the trial, they charge your card so be forewarned. Also, the product of a weight loss plan was a PDF with general info about how to lose weight and no foods or suggested food plans were provided. It's a bit confusing since I was expecting a plan. I don't have an order number. I'm wondering why they don't email this info to customers when we sign in with email? Confused...

Bottom Line: No, I would not recommend this to a friend

I signed up for the 4-month basic package. I had been on every diet known to man with good results then gradual regaining after going off the diet. I knew I need to change the way I viewed food, not just follow rules about it and manipulate it. I was a good Noom user. I logged all my meals, my weight. I participated in the chat room group, accepted coach challenges and suggestions. I reversed diabetes type 2. My doctor stopped Metformin and Victoza when A1c went from 7.4 to 5.8. Toward the last few weeks, it did become repetitive, but a good reminder if you missed the lesson the first time. I learned a lot. I lost 40 lbs. I would recommend it to someone willing to do the work and not just follow a fad for quick weight loss.

Bottom line: Calories count. That simple.

Bottom Line: Yes, I would recommend this to a friend

I’m over 50, postmenopausal. My weight had always stayed fairly steady, but in the last few years, I have been slowly but surely going up. Nothing worked. Until I found Noom. It's different. Of course they want you to focus on healthy foods, but they give you the psychology behind the process. No foods are off limits, but moderation is key. I never feel hungry. Or deprived, however, this is due to the psychology stuff. Anyway, I love it. I believe I can keep this up as a lifestyle. I’ve lost 10 lbs so far. That’s huge! My weight hasn’t gone in this direction in years!

Bottom Line: Yes, I would recommend this to a friend

I had lost weight using Weight Watchers before and maintained the loss for three years. Then menopause hit. I found myself not wanting to go back to the Weight Watchers group meetings, which I thought were mostly rather silly.

Then a friend who had also passed menopause showed up at a social event looking great. I asked her how she did it, and she told me about Noom. I joined Noom in January.

I'll admit that I find a few things about Noom annoying. The messaging is relentlessly cheerful, and when I'm stuck at a plateau or feeling hopelessly hungry, this can get old. And some of the articles are too "woo woo" for this hard-headed rationalist. I'm indifferent to the goal specialist and support group, but some people might find these helpful.

That said, the app makes it easy to track calories and exercise, and the psychology in the articles is usually quite helpful. The goal of having members establish a healthy relationship with food that doesn't rule out occasional indulgences is a good one. Most important, Noom doesn't lie about how hard it is to lose weight. It just gives you lots of ways to meet the challenge. My goal is to lose five pounds a month until I'm in the healthy range, and so far I'm on track with a 15-pound loss.

Bottom Line: Yes, I would recommend this to a friend

I downloaded the app out of interest, I never EVER agreed to their contract. They had a free trial so thought everything was fine. Until they charged me with 110 Euro.

This was never clearly stated or communicated to me. When I asked for a refund they sent me an automated email.

DON'T DOWNLOAD.

Bottom Line: No, I would not recommend this to a friend

I joined Noom to avoid gaining weight after having my second baby, but also because I had wanted to lose weight for a long time. While I was pregnant with my son, I actually lost weight and ended up gaining only 8-10 pounds. After he was born, I was 10 pounds lighter than I had been before pregnancy, but I gained all that weight back because I was stress eating. When I got pregnant with my daughter, the same thing happened: I lost weight and only gained about 10 pounds. After she was born, I was at my lowest weight in recent memory, and I wanted to keep that weight off, but I didn't want to diet (mostly because you're not supposed to when you're breastfeeding). I joined Noom because the program isn't labeled as a diet, but it did promise results. I have seen those results. I continued to lose weight and am 20 pounds lighter than before my second pregnancy, and I have a healthier relationship with food. I didn't realize how much I used food as a crutch and as a vice. Everything I did revolved around food, and it's so nice to be freed from that way of thinking. Instead of using food to make sadness/anger/you-name-the-emotion temporarily go away, I use it as fuel. Noom doesn't make you stop eating those foods that you love, or ban you from eating any food at all (not a diet!), which is why I love it. It helps you learn how to budget those foods into your day and make better choices all around. And it's so easy. I can't believe how easy it is.

There are times when my weight loss has plateaued, and that can be very frustrating, but my coach and my group members have been very supportive. I highly recommend giving Noom a try if you've had bad luck with other weight loss options. Don't give up! Learning about your relationship with food and the psychology behind it is eye-opening.

Bottom Line: Yes, I would recommend this to a friend

Noom promises coaching help. It’s their thing. I signed up for a two-month run. First, I will say I have lost weight. The accountability of the daily logging definitely helps me succeed. I also like the color coded system.

But here’s the thing: there are lots of free food logging apps. There are no other apps that will give you real, meaningful person to person coaching. Noom dyes you up with a goal specialist and a group coach. The first goal specialist they assigned to me introduced herself; after a week of automated messages, the app spits at you by telling me it’s her last day and she’s off to have a baby. IDK why they assigned a new person to an employee who would be leaving in a week. I’m going to assume it wasn’t a surprise that the baby was coming.

The second was a male. I had requested a female as a replacement before the boy was assigned, so they didn’t listen to that. After almost a week of waiting I was finally assigned to a girl goal specialist who wasn’t about to go on maternity leave. Yay! Except she takes at least 24 hours to respond to anything, follows a canned script and doesn’t even attempt to help with anything that doesn’t have a script. Honestly, a bot would likely be more helpful. Example: I’m building off grid and my challenge is eating enough food to keep up with the calorie demands but trying to keep it all healthy without power or refrigeration. She kept sending me links to "quick on the go meals" and such from the Noom library, zero of which were actually useful. Everything she sent required refrigerated items. Or a blender. Or something from the freezer. Seriously, every article she sent. At least artificial intelligence will follow some sort of algorithm and eventually get it (somewhat) right.

If you are thinking about this app for the coaching, don’t get it. If you like the support of a group, that will all depend on the group. My group has 40 members. No one ever posts things and the coach-bot just generates the articles and topics Noom requires her to generate, without any effort to go beyond that. There is very little in the way of encouragement or an effort to bring members in for conversation. Maybe other groups are more active, but again, if the group is what attracts you to this l app you might want to look elsewhere.

So, big thumbs down on the coaching aspect, big thumbs down on the goal-setting. I haven’t set a single goal with my specialist. Not one. I actually sent a long, almost begging, message: Please help me set a goal! I’m interesting! I’m funny! You won’t regret helping me! I’m motivated and I will work hard for you! The response? None.

If, however, you like things like little quizzes and links to psychology based research you may find this app helpful. But in that case, there are cheaper options.

Bottom Line: No, I would not recommend this to a friend

My complaint is that I told my "coach" at New Years I was stopping and yet they BILLED me $150 again in March. I did not lose weight on Noom but the real complaint is taken great care to KNOW how to stop them from billing.

Bottom Line: No, I would not recommend this to a friend

Noom intrudes on people, billing without a warning notice. Higher money than they offered at first. Within 20 minutes of their billing coming in, I tried to cancel their worthless subscription.

They said, oh, we won't bill you again, but you have a whole year subscription now. BS. I don't want their "subscription" with their robotic "counselors" who are shills, their ever-changing upsell charges.

When I tried to cancel they offered me the same program at HALF the price. That's just not honest in my opinion. Inflating or suddenly deflating money prices on the backs of heavy people who are wanting merely to lose some weight, is, in my opinion, an old "upsell at any cost" door-to-door broom sales model.

Noom is not a health org. It is first and foremost a money mongering sales org. It IS a diet they offer, nothing new. Eat less, exercise more.

They charge a load extra for diabetics. They do not work with Keto, or other special diets.

And some questionable pop psychology you can get on internet for free. Increasing laziness in putting their articles together, in my opinion. At first a little hip, but within days, dry and boring.

I'd suggest WW (much less expensive, essentially the same model as Noom), or Spark (free), where there are real people who actually are personable and non-robotic.

Bottom Line: No, I would not recommend this to a friend

I signed up for the trial and then a family situation came up in my life that took all my energy and time. I was one day over the trial period and tried unsuccessfully to contact anyone. They simply responded four days later to my message that it was canceled but my charge of $159 would run through the current payment cycle. It said it was a system-generated response that canceled. I see others say that they charge again even if you cancel.

Do not sign up unless you are very sure or nothing comes up that makes you not able to participate (i.e., death) because they have no human beings to help you. It is a money grab scam. I wish I had known. I have no faith in companies that do this - it is set up to ensure they make a maximum profit whatever the circumstances. Very poor and suspect business practices!

Bottom Line: No, I would not recommend this to a friend