Noom Diet Reviews

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Noom Diet

Overall Rating

4.0

1316 Customer Reviews

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Summary

Noom is an app-based personalized weight loss program that wants to permanently change your relationship to food. Thousands have used Noom to successfully lose weight, but the level of support you’ll get from the Noom online community can vary considerably.

Pros

  • Proven effective as a weightloss program for thousands of users
  • Makes it possible to track your daily food and fitness choices
  • Provides community support in a virtual setting

Cons

  • Included eating guide doesn’t suit all diet strategies
  • Online coaches and goal specialists can vary in quality
  • More expensive than many app-based weight loss plans

Customer Reviews

4.0 Stars out of 1316 Reviews
5 Star:56% 4 Star:18% 3 Star:5% 2 Star:4% 1 Star:15%
77% Recommend This Company
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Posted on Mar 1, 2019

Flimsy AI experience

By Megan F., Hartland, WI, Verified Reviewer

I downloaded the app and started the free trial period. After taking me through a pseudo-interview with an avatar, it spit back at me exactly what I had typed in. The wording of all interactions with the app confirms that there are no real people involved and the AI is extremely simplistic. I was not impressed.

Also, there seems to be no way to import meal tracking from another app which I use.

I canceled my account.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 5 People Have Voted

Posted on Aug 1, 2019

Noom tune

By Cecilia H., Houston, TX, Verified Reviewer

Noom is wonderful, however, it gets boring with all the test given. I am still brand new to the app and I am still a working progress. The app is easy to use overall. Your patience is needed as you go thru the process.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 5 People Have Voted

Posted on Aug 5, 2019

A weight loss app that really works

By Elena R., London, England, Verified Reviewer

This is the only app that really worked with me and I lost 14kg in one year! It is informative, fun with tools that keep you motivated. Plus, members get a personal coach who checks in every week. I love it!

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 5 People Have Voted

Posted on Aug 26, 2018

Noom working for me

By A P., Victoria, Australia, Verified Reviewer

I've been on the Noom journey for just over two months and have dropped 5.5 kg (12 lb).

The combination of "brain science," daily prompts and encouragement, and an easy-to-use food logging and step-counting app have worked for me.

The online discussion and support group isn't for me, but others use it enthusiastically.

I’m very happy that I signed up to the Noom program.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 4 People Have Voted

Posted on Jan 14, 2019

Love, love, love feeling so energetic.

By Suzi L., California, Verified Reviewer

Noom is not a diet; this is a healthy way of living. It is all designed to change my way of life and my eating FOREVER.

My Thanksgiving weight gain made me start Noom. Oh, happy day! I have loved it. Logging food is really easy. I can enter my own recipes and see how many calories per serving. It has been fun to see how many of our family favorites can be modified to be healthy and green. All the encouragement and great suggestions from the Noom Nerds and other participants have kept me going. It really helps to see what challenges other people are having. We all encourage each other, and give helpful suggestions for overcoming challenges.

In five weeks I have lost 13 lbs. Those pounds count two times in my view as this was all during December during all the Holiday festivities. With Noom I was able to eat some of my favorites, but also steer clear of the high-calorie junk I don't need or want. I didn't spend the holiday eating only celery, I ate real healthy food. My weight has fluctuated, but steadily decreased. I was so happy to see that I could slip a little on one special day and get back at it the next day and keep on with the weight loss.

The best part has really been how great I feel. I didn't realize how much junk I was eating. Small changes have made a huge difference in how I feel. I was pretty sluggish and tired before, and my energy has increased greatly. When I slip or treat myself, I notice a big difference. I never knew how much my diet was dragging me down before.

I love, love, love Noom. So glad I tried it. I have some big goals like going on a backpacking trip with my 15-year-old son this summer, and taking a dance cruise next fall. With Noom I know I can make it happen.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 4 People Have Voted

Posted on Jan 18, 2019

Do not sign

By Monica S., Anaheim, CA, Verified Reviewer

I started to sign up, put my card number and then I reviewed the Terms and Conditions, so I changed my mind. I tried to cancel what I had just filled out and I could not. I went to "Cancel My Subscription," I tried, and now the system does not recognize my data. So immediately I received a message saying - you are on the trial period and we will charge you a "non-refundable amount" unless you cancel. There's NO WAY to contact these people! I sent three messages, no response. If they charge my credit card, I’ll have to get my attorney involved. NOT WORTH IT! Shame on them for preying on trusting people!

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 4 People Have Voted

Posted on Jan 18, 2019

Bad experience with Noom

By Lynn E., Ohio, Verified Reviewer

I signed up for the app for a two-week trial and purchased some extra coaching and meal planning. After day one when I got a text inside the app from the Goal Specialist, Ashlee H, I was told I would get messages starting the next day. It never happened and the app and the messages section of the app doesn't work and has been giving me error messages for three weeks now. I was charged, after saying I wanted to cancel, but the only way you can cancel is through the message, and my messaging is inoperable. I sent several support requests via email on the app, and no response, nothing, EVER! I am beyond frustrated. I want my money back and cannot call a person to get any help. BEWARE.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 4 People Have Voted

Posted on Jan 20, 2019

Refund

By Mary D., Dade City, FL, Verified Reviewer

I contacted them three times, got a robotic answer, they said they sent me emails and receipts, which I never received. They charged me $159.00. I told them I wanted a refund, this was dishonest since they sent me nothing. I notified my PayPal and the Better Business Bureau who sent it to NY Bureau and two days later, I got a refund. My advice is, if you honestly got a problem with them, don't complain, do something.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 4 People Have Voted

Posted on Jan 21, 2019

Rip-off

By Laura W., Flowery Branch, GA, Verified Reviewer

Despite the fact that I canceled this prior to the deadline, they continue to charge me. I tried filing a dispute to no avail. I'm going through a divorce and can barely afford food since my husband no longer contributes to the household. They did not care.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 4 People Have Voted

Posted on Jan 25, 2019

Great experience. Read the terms before you enter payment information.

By Emily A., Florida, Verified Reviewer

All of the negative reviews are based on the fact that people don't read terms. It clearly states that if you don't cancel within the trial period, you will automatically be billed for the program.

I'm having a great experience using it so far. I have hit goals and lost weight, but more importantly, I have more energy and am enjoying my life more.

I was in a mental place where I knew I needed to lose the weight but couldn't motivate myself to actually start. Any program may have worked for me, but I love the way this one started...your first goal is simply to believe in it and in yourself. That was the hardest one for skeptical me, but once I committed to it, it started working.

If you're willing to pay for a program to help you really lose weight, bite the bullet. If you're only interested in the free trial, either make sure you cancel it within the stated window or find a completely free program/app. For me, the money is worth the result.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 4 People Have Voted

Posted on Feb 16, 2019

Not happy

By Sophie R., Los Angeles, CA, Verified Reviewer

I never completed my application to Noom. I couldn't have. I do not own a smartphone. Unfortunately, they ask for the payment information first and mention the smartphone later.

They also do not provide any explicit unsubscription information in any of the early communications. Rather naively, I assumed that since I did not complete the application process, I was not enrolled and Noom and they won't charge me.

Just to be on the safe side, I also clicked the "unsubscribe" button on one of their newsletters. Apparently, that only applied to the Newsletter.

I was charged $149 through PayPal.

I have looked up "How to unsubscribe from Noom" since, and it's "Catch 22." You need to be fully subscribed to opt out, and if you can't fully subscribe...

I'm 72 and on a pension. $149 is a lot of money.

I could not find an order number. Bellow is the number of the PayPal transaction.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 4 People Have Voted
Showing 232-242 of 1316

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