Opendoor

Do not attempt to sell your homes to them unless a foreclosure is imminent. Extremely low ball offers. After reading a bunch of positive reviews that were very generic, I can see that Opendoor is putting up fake reviews to promote themselves.

Bottom Line: No, I would not recommend this to a friend

When Opendoor made us an offer, it seemed fair, and until the end, we were told they needed to hold back money for a special plumbing test and if they did not need to use the full amount withheld, we would be reimbursed for any money left. After calling every Friday for five weeks, I was told they had to use all the money. I asked for a copy of the billed invoice, and the invoice looked odd. The address on the invoice is not an Opendoor address. The invoice looks funny. Just make sure they tell you everything before you sell to Opendoor.

Bottom Line: No, I would not recommend this to a friend

Since writing my initial review about two months ago, I have been in communication with the Opendoor team regarding the sale of our previous property. After reviewing our case, Opendoor reached out to us with a resolution. We have received a fair settlement amount from the company. The company proved itself to be a company of integrity. Their goal was to simplify the home selling process and make us a fair offer; and in the end, we feel that this goal was ultimately accomplished. Because of this, I am updating my review to 5/5.

I would also like to mention that I am updating my review simply because I decided to so. The company did not, in any form or fashion, ask me to update my review. There was no persuasion, coercion, or harassment. I just feel that if Opendoor did what they could do to rectify this situation, then the least I could do is make readers aware that the company did make things right for us. And we truly appreciate it. If I owned a business, I would hope for the same.

So I hope that this updated review gives you some reassurance if you are indecisive about selling to the company. Overall, we had a hassle-free and great experience. Given the opportunity to do it all over again, the one thing I would do differently is to make sure that I'm satisfied with my offer prior to closing. Just know that if you are in question and do not think your offer is fair (based on market value and comps), you are able to request a reassessment or appeal the offer prior to accepting and closing.

Bottom Line: Yes, I would recommend this to a friend

Opendoor reached out to me, making me a lowball offer on my home in Safety Harbor, Florida. It became very clear that they knew absolutely nothing about Safety Harbor, Florida, or my property, or all the upgrades that have been done to it.

On top of giving me a 30% to a low offer, they want to tack on a $28,000 fee. These people are insane, and just looking to steal properties that they can flip. I would stay away from them, kind of like the plague.

Bottom Line: No, I would not recommend this to a friend

I was simply looking for a comp for my house to compare it to the Door estimate I had received. I submitted my request and received an email immediately saying that I would have an offer with in 24 hours with a request to upload pictures. I never received the offer, just another request to upload pictures. I attempted to do this, but there is no way to do this from their website after you submit your first request. I had to actually call the broker I guess, Chris Mason, and he told me just to email the pictures to him and he would send them on.

I received an offer, which was actually fair except for the fees for brokerage, holding and fees to get the house ready for sale which totaled 12%. In my case, $43,000. I waited a few days to ask questions about the offer. I talked with Chris and resubmitted a request for an offer, the only way to get your offer information.

I received an email from Opendoor at 5:30 pm on 8/30 that stated they were excited to make an offer. I pulled it up, and it was the original offer and then less than at 5:59 pm on 8/30 I received another email from them stating that they could not make me an offer at this time. Confused, I emailed Chris asking what was going on. He did not call me to explain; he sent an email stating that the in reevaluating the DFW area that in this case my fees went up to 18% so they could not make an offer at this time. Keep in mind it took them 29 minutes to make this decision after sending me the original offer. What is going on?!

Bottom Line: No, I would not recommend this to a friend

Unless your house is in perfect shape, don't bother. They will make you an offer. Send out a team of 6 inspectors to photo and inspect every little thing. After that, they will deduct all of the repairs that this team of inspector find according to their repair estimates. If not within their profit margin, they cancel the contract. They do this by overpriced repairs and watch that crack on the light switch plate and the electric outlet that does not work; oh wait, that's a security device disguised. Bottom line is, do not expect much. Good luck.

Bottom Line: No, I would not recommend this to a friend

We purchased our home a year ago, but we are moving for a job relocation. I submitted my home to Opendoor, just to see if the reviews were true. Our home has a market value of $298k and their offer was $271k, and after the fees, we would walk away with $254k max. We paid $280k a year ago. We put in $15k to the home over the past year and the home was completely renovated right before we moved in. I can't imagine how much they would knock the price down with "repair credits." This company is clearly trying to take advantage of sellers who need to sell as soon as possible. Fortunately, that wasn't the case for us, and we can choose to decline a pitiful offer from Opendoor. DO NOT USE.

Bottom Line: No, I would not recommend this to a friend

Only sellers who are desperate will use this company. Just for fun, I had Opendoor give me an "offer" on my home. They said it would be "under $600,000." After I stopped laughing, I listed my home with a conventional real estate company. One month later I sold my home for $750,000. Obviously Opendoor is going to give very low offers hoping to attract the desperate seller. They say their offers are "competitive." Absolutely BS. DO NOT sell to these people if you want to maximize your profits.

Bottom Line: No, I would not recommend this to a friend

Pretty disappointing experience (if you can even call it that). My husband and I were curious after hearing ads on the radio what they would offer us for our 3-year-old house in the DFW area. I admit the allure of skipping all the prep, not having to have the house show-ready all the time and having a fast close was enticing.

It started off promising. Within minutes someone called and said an offer was being generated and we would have a follow-up with an agent to discuss things the next evening (great, for about 5 minutes), until we get a follow-up email saying due to the homes in our area being on the market for varying times at varying prices, they could not provide us with an offer. Seriously? Pretty sure that is the entire basis of your services, but advertise away! Apparently, the "instant" offers are made only to those homes on a select basis with optimal selling conditions. Misleading, to say the least.

This will never replace a realtor or the human element of home selling. Our house is practically brand new, beautiful and I have no doubt they missed out on an opportunity. Stick with your realtor.

Bottom Line: No, I would not recommend this to a friend

I am signing for my home tomorrow. They will scam you to the very end about things they will fix in a home, they make deals about fixing the home with only things they don't have to put any money into.

1. They said they would match and replace a floor. Their solution was to move it from other areas that now do not have a floor.

2. They said they would fix a cartridge in a shower. They turned up the water heater to leave sinks boiling. This they did the day before closing to try to make me feel like I did not have a choice. They would not even change a light bulb they signed to fix.

Message to agents stays clear with your buyers. My agent paid for the repairs to get me into the house and now has to bill Opendoor.

Buyers, plan to fix everything after the inspection, hire your own inspector, not one from Opendoor. This part will hurt you dearly.

You will pay for everything extra, and they will try to scam you into paying for things they are supposed to cover.

It has been a nightmare dealing with this company. If I knew what I was getting into I would never have tried to work with them. It has been such a headache.

Bottom Line: No, I would not recommend this to a friend

We are still in the process of selling our house, so I'm writing this hoping they make it right. We were given an initial offer that seemed fair based on the condition of our home and the current market. We set up the inspection which went great. There was only about 2k worth of repairs, $1600 of it which we can fix ourselves. When we got the repair estimate back we were also called and hit with a $16k valuation credit because they "made an error" when calculating our lot size.

The perception is that this is a complete scam as it was given to us in a matter of fact way. I'm hoping they can make this right by waiving another type of fee, but I'm pretty frustrated at this point as this is not what we were hoping for.

Bottom Line: No, I would not recommend this to a friend