Piping Rock Review: What You Should Know

By Lydia Noyes
HighYa Staff
Updated on: Jun 22, 2020

What Is Piping Rock?

Piping Rock is an e-commerce site with a focus on natural health products like vitamins, supplements, pet supplies, and more.

By providing quality vitamins, supplements, and essential oils at discount prices, Piping Rock claims to offer everything you need to live healthy at an incredible value.

The company claims offers some of the lowest prices in the industry by manufacturing their supplements in their facility in Ronkonkoma, NY, shipping them right to your door, and then passing the savings on to you.

There were hundreds of products sold on its website, and a large percentage are Piping Rock name-brand items.

For instance, the company sells close to fifty different scents of fragrance oils, all of which are sold in different formats and under the Piping Rock name.

One standout section of the site is called “Crazy Deals.” Here, you’ll find dozens of sale products sold for a fraction of the listed price.

For example, we found clove fragrance oil selling for $0.89 (87% off) and Super Lion’s Mane Mushroom supplements for $7.59 (62% off). There are also several dozen “two for one” deal options listed among the site’s Crazy Deals.

In addition, local customers can also purchase Piping Rock supplements through their brick and mortar outlet, which is located adjacent to their manufacturing facility in New York.

Quality Control

The company manufactures all brand-name products on-site in order to control its quality.

Piping Rock owns and manages GMP-certified facilities, which is an FDA regulation acronym for “good manufacturing practices.” This certification ensures that manufacturers meet minimum requirements for creating, packaging, and selling drug products.

The company also owns a world-class microbiology lab for testing the safety, purity, and potency of their products. They claim that each product undergoes hundreds of quality checks, both before hitting the market and during post-production, to ensure quality.

We found evidence that Piping Rock occasionally experiences product recalls. In August 2019, the brand recalled its wintergreen essential oil due to a failure to meet child-resistant closure requirements.

Return Policy

Piping Rock provides a one-year, 100% satisfaction guarantee on all their supplements.

To initiate a return, you’ll need to contact customer service and include a brief explanation of why you’re returning the product.

How Do Piping Rock Prices Compare to Other Sellers?

Because Piping Rock sells a wide variety of supplements and other health products, their prices can vary significantly based on what you buy.

We wanted to determine whether you’ll get a better deal on this site, so we compared the cost of a sampling of products in every category to two other e-commerce sites, Amazon and Walmart.

Note that the majority of products sold by Piping Rock are its own brand. We chose to look only at name brand products to ensure all three stores carried them.

The final category of this chart shows what a close equivalent Piping Rock brand product costs, where applicable.

Category Product Piping Rock Amazon Walmart Piping Rock Brand Equivalent Price
Supplements Alive! Calcium + D3 Gummies $8.89 $8.61 $12.24 $4.25
Vitamins Dynamic Health Children's Liquid Multi-vitamin $6.19 $9.73 $9.73 $5.79
Herbs Jason Naturals Aloe Vera 98% Soothing Gel $3.49 $7.24 $6.92 NA
Essential Oils Timber Press Books The Herbal Apothecary: 100 Medicinal Herbs and How to Use $16.99 $16 $16 NA
Beauty Mill Creek Keratin Shampoo $7.39 $7.99 $13.29 NA
Sports Bob’s Red Mill Hemp Protein Powder $8.99 $16.22 $9.88 $7.99
Weight Support Bio Nutrition 100% Natural Raspberry Ketone $12.99 $13.99 $16.42 $15.99
Nuts & Seeds Now Foods Almond Flour $5.99 $8.41 $10.52 NA
Organic Now Foods Organic Spirulina $10.99 $9.88 $12.29 $10.59
Pet Products K9 Glucosamine $25.99 $39.30 $30.71 $24.40

Piping Rock seems to deliver on its promise of offering some of the best prices available.

We found that the company beat out the competition cost-wise for almost every product we looked at, especially with Piping Rock brand items.

Just keep in mind that you’ll have to factor in shipping costs. PipingRock.com offers a $3.95 flat shipping fee, regardless of your order size.

If you already have Amazon Prime or can pick up items in-store at Walmart, then you might not save money with Piping Rock overall.

Analysis of Customer Reviews

On our website, Piping Rock has earned a rating of 2.8-stars after more than 250 reviews. Most of these reviews seem to be either five stars or one star.

Happy shoppers stated that their orders arrived quickly and in excellent condition. They appreciated the cost savings compared to shopping with other companies.

On the other end of the spectrum, the one-star reviewers wrote that they never received the products they ordered or that the item took more than ten weeks to arrive.

Others questioned the efficacy of the products they received and that they might not be the pure formulations the company promised.

Trustpilot reviews show a similar story. Reviewers awarded Piping Rock 2.5 stars after more than 800 reviews, the majority of which are one-star.

A large percentage of negative reviews seem to be from shoppers outside the United States who struggled with slow shipping and poor customer support.

The Bottom Line

Piping Rock offers a vast assortment of supplements and other wellness products at prices that beat most name brand alternatives available today.

This seemingly makes it an excellent resource for stocking up, especially since the $3.95 shipping rate doesn’t change based on how much you order.

However, the average customer experience seems to leave something to be desired. Piping Rock doesn’t have great reviews, most of which due to shipping problems.

If you’re willing to risk longer shipping times, then the cost savings offered by Piping Rock may be worth it to you because of their low prices.

Customer Reviews

Start your review of Piping Rock:
  • 278 Customer Reviews
  • 44% Recommend This Brand
2.8 out of 5
5 star: 37% 4 star: 5% 3 star: 2% 2 star: 6% 1 star: 47%

 Our Promise to You

To safeguard you and ensure helpfulness and relevance, our compliance team manually assess every customer review before it goes live.

We have a zero-tolerance policy for fake reviews, and companies cannot control or alter any reviews at any time.

Sort reviews by:

  • Great prices, customer service, and products

    • By S'more,
    • Texas,
    • Jul 7, 2015
    Overall Experience:

    I have personally purchased several supplements as well as essential oils from PipingRock.com I have to say I have absolutely no complaints! My shipping was immediate (every time) with confirmation and tracking. The quality of the products was excellent, and to top it off the pricing was great for me because I am on a very strict and limited budget. I would recommend Piping Rock to anyone who is looking for quality products for a low price, as well as a company who lives up to their reputation of integrity.

  • Great products! Super fast shipping!

    • By RH,
    • PA,
    • Jul 7, 2015
    Overall Experience:

    I completely agree with the "S'more, Great prices, customer service, and products" review here. The other person reviewed based on one product. I order from PipingRock all the time. Supplements and essential oils. All great. Never had a problem. And shipping is so fast. It takes about 3-4 business days for me to get my order.

  • Good Company

    • By Ruth Montenegro,
    • Miami,
    • Nov 2, 2014
    Overall Experience:

    I have bought Piping Rock products on three occasions, essential oils, vegetable glycerin, and toothpaste, I think their products are good, and I have personally had an excellent service, have never charged me for shipping, that's the offer that they have more than two months ago.

    Thanks Ruth

    Bottom Line: Yes, I would recommend this to a friend

  • Glad I found them

    • By BBReeve,
    • Dallas Texas,
    • Nov 4, 2014
    Overall Experience:

    After much research I decided to give essential oils a try. Piping Rock's pricing is great and didn't have any shipping issues. I've placed 2 orders from them and everything was great. Plus I pay WAY less than my friends who buy oils from "other" companies.

    Bottom Line: Yes, I would recommend this to a friend

  • Good quality for Less

    • By John,
    • Tampa, FL,
    • Nov 4, 2014
    Overall Experience:

    I have taken supplements from Piping Rock for almost a year. They work well, are well tolerated. I like this company and will continue using them for buying supplements!

    Bottom Line: Yes, I would recommend this to a friend

  • Using Piping Rock Products for Years

    • By Dr. Rolland Kerr. PH.D.,
    • Ocala, FL,
    • Jul 7, 2015
    Overall Experience:

    I have been using many of the Piping Rock products for years. Nearly all of there products are equal to Equate, Simple Right (Sam's Club), and Spring Valley, etc. I'm 72 years old, guidance/crises counselor and health major, work out often, and feel like a much younger person, without any aches or pains. One time, a bottle stating a quantity of 90 only had 60; I called and received another 60 (no hassle). Free shipping usually takes about 4 or 5 business days to Florida, but that is not a problem for me.

  • Better Prices

    • By Dana,
    • Florida,
    • Jun 19, 2015
    Overall Experience:

    Compared to my local health food/herbal store:

    I bought 4 ounces of almond oil at the store for $8. Piping Rock had 16 ounces for $4! Of course I had to order a 16 ounce bottle, as well as 16 ounces of grapeseed oil for $8, (compared to the store's price of $13 for 4 ounces).

    I make beeswax soap and beeswax body bars, so I am very familiar with different brands of essential oils. My order from Piping Rock arrived within 5 days, was packaged sloppily on the outside, but what I cared more about were the products on the INSIDE of the box.

    I compared Piping Rock essential oils, side by side, to the essential oils from my local store. There was no difference in scent, viscosity, color, and all had the same pleasant feel upon my skin.

    Now I'm going to try using the $10 coupon I received with my order, and if it is not honored (as one customer said in an earlier review), my opinion will be subject to change.

  • Vitamin C Serum

    • By P Lopez,
    • Los Gatos, CA,
    • Dec 12, 2014
    Overall Experience:

    This is my first order. This serum is fantastic and the price, wow. I am going to try other products.

    Bottom Line: Yes, I would recommend this to a friend

  • Great quality and service!

    • By A. Olsen,
    • NY, NY,
    • Dec 14, 2014
    Overall Experience:

    After heading the advice of my Facebook essential oils group, I order from piping rock. I'm really glad that I did. The quality seems great and I did have an issue with one of the products not seeming to be full, I called the company and a rep answered immediately. He sent me out a replacement at no charge. I would definitely recommend this company!

    Bottom Line: Yes, I would recommend this to a friend

  • Essential Oils

    • By Joan Hanlon,
    • California,
    • Jul 9, 2015
    Overall Experience:

    I have been going to a class on DoTERRA Essential Oils but I find them so expensive. I began to comb the internet and I came across Piping Rock and ordered. I am very pleased with the service and the oils themselves. I will continue to order.

  • Fantastic Company

    • By Nichole,
    • VA,
    • Jan 11, 2015
    Overall Experience:

    I first stumbled upon Pipingrock.com while doing some online comparison shopping for essential oils. They were hands down the cheapest company to purchase from.

    Since then, I have placed several orders for various items (oils, supplements, toothpaste, etc) and I must say that they continue to impress me with their prices vs. heath food stores. They also have a good variety and the items that I received are of great quality.

    For me personally, I've always gotten shipping notifications either the same or next day after submitting my order and the products get to me in about 3 days (I do live in VA though).

    I received one item from PR that I had to contact the company to inquire about - but in spite of that, I will still continue to purchase from them.

    Bottom Line: Yes, I would recommend this to a friend

Showing 1-11 of 278

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