Quip Toothbrush Reviews

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Quip Toothbrush

Overall Rating

4.4

781 Customer Reviews

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Summary

Quip Toothbrush’s simple design and monthly refill program promise to help simplify your teeth care, save you money, and provide you with proper dental advice.

Pros

  • Takes up less space than traditional electric brushes
  • Lifetime warranty with subscription enrollment
  • Runs on AAA battery for easy replacement

Cons

  • Less cost-effective without a subscription
  • Only one-year warranty without a subscription
  • Can only buy replacement heads online

Customer Reviews

4.4 Stars out of 781 Reviews
5 Star:76% 4 Star:9% 3 Star:1% 2 Star:2% 1 Star:9%
87% Recommend This Product
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Posted on Oct 30, 2018

Simple effective design

By David H., San Diego, CA, Verified Reviewer

After using for several weeks, the product works well, and I appreciate the minimalist design. It's compact like a standard toothbrush and easy to use. Previously I was using a Philips Sonicare. We’ll see if my dentist confirms effectiveness in a few weeks, but so far I would recommend it.

Bottom Line: Yes, I would recommend this to a friend

Posted on Oct 30, 2018

Best toothbrush ever

By Jennifer B., Salt Lake City, UT, Verified Reviewer

Quip is hands down the best toothbrush ever! I’ve tried the Philips Sonicare, Oral-B, Crest Spinbrush and none of them come close to cleaning the way that Quip does! It’s very nice that it’s small and you don’t have to carry around a charging cord with it. I’ll never switch to anything else!

Bottom Line: Yes, I would recommend this to a friend

Posted on Oct 30, 2018

Great product

By Hugh W., North Carolina, Verified Reviewer

I have been using my Quip now for about two months. Teeth never felt cleaner. Very handy to use. Easy to store and transport. I would order it again. The proof of its effectiveness will be the next time I visit the dentist for a checkup.

Bottom Line: Yes, I would recommend this to a friend

Posted on Oct 30, 2018

Great

By Peg K., Scottsdale, AZ, Verified Reviewer

I love it! I still don't understand how it works so well with slower movement...but it does! They are cute, stay out of the way attached to the mirror, and get your teeth dentist-clean! Also, I love the fact you can brush like a real toothbrush when the timer is off.

Bottom Line: Yes, I would recommend this to a friend

Posted on Oct 30, 2018

Great toothbrush

By Tyler L., Midland, TX, Verified Reviewer

I was always bad at keeping up with my teeth, and this toothbrush has totally changed that! I’m actually excited to brush my teeth because it helps you do it correctly. Great product!

Bottom Line: Yes, I would recommend this to a friend

Posted on Oct 24, 2018

Good report from my Hygienist

By Sabrina D., Calhoun, GA, Verified Reviewer

I’ve had my Quip for two weeks. I had my teeth cleaned today and didn’t mention to my dental hygienist that I switched from a manual toothbrush to the Quip because I didn’t think I’d been using it long enough to make a difference. She commented that my gums were better! With the manual toothbrush, I would rub my gums too hard. I tried other battery toothbrushes, but because of how large they were in my hand yet lightweight, I still scrubbed too hard and was damaging my gums and teeth.

The Quip is well balanced and fits well in my hand in a way that allows me to just hold it and let the Quip do all the work. The timer is a feature I hadn’t used before, and I find it very helpful. I am more mindful about brushing because I’m waiting to feel the 39-second pulse that reminds me to switch quadrants. I think this is also helping me not to brush too hard.

I love the taste of the toothpaste. You use a small amount, and there is a picture on the tube showing how much to use. The toothpaste has a mild flavor, which I appreciate. The holder that comes with the Quip actually sticks to my mirror. I didn’t expect this feature to work because it seems every product I’ve ever bought that is self-sticking loses its grip.

I have seen complaints that the space between the brush and handle get dirty and I know this is the case with other battery toothbrushes, so since it says it’s waterproof, I’ve been rinsing and then drying off the handle after each use. The Quip has made me a better brusher.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Oct 23, 2018

Horrible customer service

By Caitlin L., New York, Verified Reviewer

I subscribed to Quip and have had a ton of issues. First, they only sent one toothbrush (I ordered two). Then they sent toothpaste that tasted like goat. Then one of the wall mounts didn't work. THEN one of the batteries died way before the three months. Every time I've emailed them they've just linked me to tutorials on their website and aren't taking ownership of that fact that they've made mistakes. Because I did the yearly subscription, they won't refund me. They don't have a customer service phone number. I feel like an idiot for thinking this would be nice (I heard about them on the Jenna Julien podcast).

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 4 People Have Voted

Posted on Oct 21, 2018

Do not buy!

By Mya A., Virginia Beach, VA, Verified Reviewer

I only gave one star because there was no option to give zero! I received this toothbrush as a gift, however, I received a defective brush. It did not power on even after numerous attempts at troubleshooting. I contacted customer service, and they did nothing because my grandma tossed the receipt and of course doesn’t use email to register the brush! My poor grandma tried to do something nice for me and I could not even use it!

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 2 People Have Voted

Posted on Oct 9, 2018

Autoship scammers

By Michael C., Verified Reviewer

I have canceled my "autoship" with this company two times, and still get notifications that they're shipping my refill and see them billing my credit card anyway. I had to go back into their account online and do it again, after THEY reactivated my account and NOT me.

When I wrote to them, I got the standard canned reply "you canceled after it was already shipped." The nerve! I canceled it after they reactivated my account without my knowledge, and they're trying to play this little timing game with me to say they won't give me back my money.

NEVER again will I do business with this shady and disreputable company. I should have known when there is no way to call them and they refuse to list any kind of telephone contact for them. Everything is email and postal mail. Red flag! They do NOT want to talk to people, they just want your credit card information and to knife you down the road.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 14 People Have Voted

Posted on Oct 3, 2018

Awful customer experience

By James C., Stockholm, Sweden, Verified Reviewer

The product never arrived. I've waited 1.5 months for the Quip Toothbrush to arrive. Customer service has informed me that they can't track the item in countries outside the USA. Their suggestion was to contact my local post office or courier and ask if they have the package (no mention of which company it's shipped with or any tracking details, meaning that it is impossible to locate the package).

No apology or refund issued for this awful service, I am now claiming the purchase cost back on from my credit card issuer as I can't get a refund from Quip. AWFUL customer service, do not purchase.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 11 People Have Voted

Posted on Sep 20, 2018

Awful design/tech - not ready for consumers

By Mark F., Austin, TX, Verified Reviewer

It looks nice.

Bad design and poor function. The brush doesn’t really seat properly into the handle (the lip sticks up), and the natural pressure of brushing works against the direction that the brush is seated. The power button is too shallow and doesn’t have a positive feel...takes too much pressure to activate.

My brushes (the original plus the two others I’ve been sent under warranty) have worked 75% of the time and not the rest.

The design and tech are lacking here. I’m done now. Time to get something else.

Bottom Line: No, I would not recommend this to a friend

Company Response from Quip NYC Inc.

Oct 7, 2018

Hi Mark,

I’m sorry to hear that you’ve had so many issues with your brush! Our products were designed to last and covered for life with a refill plan or one year without a plan, and our team is always happy to help with any issues you may be experiencing. Please email help@getquip.com and our team would be happy to assist further.

Helpful Review? 11 People Have Voted
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