Start your review of Roman ED Meds:
  • 48 Customer Reviews
  • 48% Recommend This Company
3.1 out of 5
5 star: 50% 4 star: 0% 3 star: 2% 2 star: 8% 1 star: 39%

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  • Consumer Fraud

    • By Steve S.,
    • Arkansas,
    • Mar 14, 2019
    • Verified Reviewer

    I contacted Roman and made my initial purchase. The product was delivered as promised.

    I moved addresses and changed this online with my purchase with Roman. My next month was not delivered...I inquired about this. I was told that they will reship at an additional cost.

    I feel this is consumer fraud charging for their error by wanting to charge another month's supply.

    Bottom Line: No, I would not recommend this to a friend

    • May 15, 2019

      Company Response from Roman Health

      Hi S.S. - this is Mike with the Roman care team, thanks for your note.

      We would never attempt to charge you again for a misdelivered order. We also don't charge for shipping! If you haven't already, please email us at with ATTN: Mike and I'll be sure to resolve your issue ASAP. I'm standing by to help, looking forward to hearing from you.

  • Roman - an epic fail twice over

    • By Ed B.,
    • Michigan,
    • Mar 14, 2019
    • Verified Reviewer

    I used Roman for the first time today, or rather I tried to. I was going to order the generic version of Viagra, Sildenafil, which at $6 a dose is not bad.

    As appropriate they collect my health data, including other meds I take, via a 30-question survey. I indicated I take a blood thinner, which I've been on for over two decades without an issue, and with which I've taken Viagra, under a Doctor's prescription, in the past. Further, a quick online search showed no interaction between Coumadin and Sildenafil.

    After going through the entire process, and entering my credit card info, I got an email back from a Roman doctor. It told me they couldn't prescribe Sildenafil because of its interaction with Coumadin! Huh...what interaction? He told me I could try Cialis.

    So I tried getting Roman's price for Cialis, and discovered that the only way I could do that is to start all over again, playing 30 questions. Really? Even logged in I couldn't get a price, and I tried every possible way I could, finally leaving an (as yet unanswered) question with Customer Support.

    Two strikes and you're out Roman. This was a bad customer experience for two entirely separate reasons. I'm going back to my Doctor, and not likely to visit Roman again.

    Thanks, but no thanks.

    Bottom Line: No, I would not recommend this to a friend

    • Apr 2, 2019

      Company Response from Roman Health

      Hi E - this is Mike from the Roman care team, I'm so sorry this has been such a process. It sounds like your experience was not the best, but please know we're committed to making this right.

      We apologize for the miscommunication, but you don't have to go through another online visit to be prescribed a different medication for the same treatment. I wasn't able to locate your account, but if you email us at ATTN: MIKE I'll make sure to resolve your issue personally.

      Also, our medication prices are always available at

      Really looking forward to your response, and happy to provide a credit towards your first order to help make up for the misunderstanding. Thanks!

  • Excellent experience

    • By David L.,
    • Portland, OR,
    • Mar 13, 2019
    • Verified Reviewer

    Found Roman online last Thursday, decided to try it. I am an old guy and my insurance doesn't cover generic sildenafil. Followed the instructions online and got a call from the doctor at the company about 2 hours later as they said on the website.

    Everything on track for the prescription process as far as I knew. Today, Tuesday, 3 business days later, UPS delivered my prescription as ordered to my front door in a plain package as promised. Everything done as represented. Am happy with this company. Looking forward to using the product this next week.

    Bottom Line: Yes, I would recommend this to a friend

    • Apr 2, 2019

      Company Response from Roman Health

      Hi D - Thanks so much for the note, we're grateful to provide treatment that helps. Please don't hesitate to reach out as we can be of further service.

  • Terrible experience and no customer service to help

    • By S S.,
    • Los Angeles, CA,
    • Mar 12, 2019
    • Verified Reviewer

    So I signed up for Roman and gave them all my identifying information. They let me pick what I wanted and said they would get me in contact with a doctor. Great. This would be the last time I would hear from anyone.

    They took my payment information, a copy of my ID, and all my information and sent it to a doctor out-of-state. The doctor, Dr. Howard Desalas, never responded to my questionnaire. Days later I am messaging him and the Roman customer service team for answers. The doctor NEVER REPLIED. Never. Not even to say "I’m working on it." Nothing.

    The way this works is the doctor holds your medically sensitive information hostage in violation of HIPAA with no intention of actually helping you. They will get back to you when they want and IF they want. I waited and waited and Dr. Desalas just did not want to be a medical professional.

    After the horror I went through, I looked up reviews on this doctor and he has a history of neglecting patients and treating sensitive medical information poorly.

    All I wanted to do was give this company my money and they didn’t want it. Go see any doctor in ANY clinic and they will write you a prescription for ED meds. Leave these oh-so-busy prissy doctors alone so they can get their golf games in instead of actually doing their jobs.

    Roman is a joke, and the joke is on us.

    Bottom Line: No, I would not recommend this to a friend

    • Apr 3, 2019

      Company Response from Roman Health

      Hi, this is Mike again with Roman. We apologize for any misunderstanding. After investigating further I can see that your Roman physician got back to you within 24 hours, as stated on our website. Again, we'd love to continue this dialogue and come together to resolve your issue. The important part is that you've found the treatment that works for you. If you do have any free time over the next few weeks, I would love to personally touch base and continue this dialogue. You can email me any time at ATTN: MIKE or simply reply directly to any of the emails we've sent you.

  • Unresponsive ripoff after charging for consult

    • By Bob H.,
    • Dallas, TX,
    • Feb 21, 2019
    • Verified Reviewer

    I went online, answered the questions and was given the "medical consult" and charged for it. Told them I had a history with Sildenafil, 100mg pills. She prescribed 20 mg pills, 10/month.

    I asked for 30 of the 100 mg pills and asked them to be sent to my preferred pharmacy in Houston.

    The physician then went on to prescribe 150, 20 mg pills with the instruction to take them 5 at a time!

    My pharmacy sent back 2 requests with questions for clarification. One a day after receipt, the other 6 days later.

    36 days later, after multiple calls, I received a message from the doctor that she didn't deal with insurance questions. What the heck? (Never did respond to the pharmacy.)

    I told her that the pharmacy didn't have 20 mg pills and buying 150 of them at $5 would be a ridiculous $750. The 100mg tabs from my pharmacy are approximately $6 each, so even 30 would only be $180.00.

    They have 36, 55, 75, 100, 110, and 125 versions available from regular pills to under the tongue dissolvables.

    I've never heard of being prescribed to take (and pay for) 5 pills at a time when a single pill is available.

    When I confronted/queried the online physician, she took offense, still did nothing to solve the problem, and merely offered to send the 150 pill prescription to another pharmacy.

    This does not seem to represent standard medical practice to me nor does it represent ANY sort of responsive customer service, or individual/patient consideration. Just a money grab!

    I personally feel scammed by being charged for a "medical consultation" then not being offered standard, reasonable, approved and available therapy.

    Bottom Line: No, I would not recommend this to a friend

    • May 15, 2019

      Company Response from Roman Health

      Hi Bob - this is Mike with the Roman Care Team. I'm sorry this has been such a process. We've located your account and issued you a refund for your doctor's consult - please keep an eye out for an email at confirming receipt. We are still committed to providing you with the medical treatment you deserve, and are looking forward to resolving this issue with you.

  • Great experience

    • By Gil S.,
    • Los Angeles, CA,
    • Feb 15, 2019
    • Verified Reviewer

    I am 60 years old and noticed that I was not waking up with erections on a regular basis. I also noticed that my erections were not as firm as in years past during sex. I was reluctant to accept this was happening and was too embarrassed to talk to my doctor. I also did not want to get a regular prescription from my local pharmacy. I saw the ad on TV and decided to do some research and give it a try. The entire process only took a few minutes. I was approved and was prescribed 40mg of Sildenafil. The prescription was shipped promptly. All I can say is the medication worked great. My erections are now as firm as they have ever been and sex has definitely been more satisfying. This has been a great experience for me and my wife.

    Bottom Line: Yes, I would recommend this to a friend

    • May 15, 2019

      Company Response from Roman Health

      Hi Gil, thanks for sharing your thoughts! We're so happy you're happy. Your words and shared experience will undoubtedly help others in their search for safe and effective treatment. If we can help at all down the line, don't hesitate to email us at - to a healthy manhood!

  • Beyond my expectations

    • By AVL,
    • Mississippi Gulf Coast ,
    • Feb 12, 2019
    • Verified Reviewer

    First off, I am one of those people who DO NOT give out personal information online. However, after extensive research on ROMAN, I truly believe this company is legit and safe to give personal information. I signed in and answered around 34 questions honestly, and to the best of my knowledge. I uploaded my driver's license, and a photo of my face. It took about 10-15 minutes in total.

    I got an email from a doctor about an hour later, explaining that Mississippi requires a video appointment. The email explained in detail how to make an appointment, and how to use the video conference website. I picked a date and time from a list for the video appointment. I logged into my doctor's video appointment web camera. It was easy to log in, and I waited 3-4 minutes in the "waiting room" before my doctor came online.

    In the meeting, we could see and hear each other. He reviewed my medical information and made sure I had no questions or concerns. He explained what he was going to prescribe and if I had any questions or concerns to please contact him.

    Shortly after I got an email explaining what was prescribed, and a detailed explanation of charges for the Dr appointment and Rx prescribed. The next morning I got an email saying my Rx was shipped, and a tracking number. Two days later UPS delivered.

    I did the 3 months at a time plan. So I was shipped 3 months of my Rx, and it had 3 refills. I just couldn't believe how easy and efficient ROMAN made this process. It really did exceed my expectations.

    And on top of all this, they charged me less than I expected, for they gave me my first month of Rx for free. Bottom line 5 STARS. I really can not think of anything else they could do to make this process better.

    Bottom Line: Yes, I would recommend this to a friend

    • Apr 2, 2019

      Company Response from Roman Health

      AVL, thank you for sharing all of this. Your thorough, thoughtful review will help future Roman members find the treatment they deserve. PLEASE shoot us an email at - we'd love to send you some Roman swag!

  • Unfortunately, not legitimate

    • By David J.,
    • Arizona,
    • Feb 3, 2019
    • Verified Reviewer

    Went through the entire set of questions then was told I had to have a video consultation with a physician due to state law. Linking up for a video consultation proved to be extremely difficult due to the Teledoc being non-responsive. We finally do manage to connect and it's some random woman driving in her car who says, "if you don't have any questions I'll go ahead and write a prescription," then hangs up. A couple days go by, and I get a message from the same physician who said she has decided to deny my request and to seek treatment in person.

    I am frustrated but sort of expected that the service was not legit, so I open my account to delete my profile and payment info. I do this only to find out there is no way to delete your account once it's made. I messaged customer support to delete my account and never heard back.

    I would strongly recommend NOT using this service. I am a bit confused by the positive reviews and the national airtime it gets because it is clearly not a fleshed out service or product. Good idea, poor execution - go to a real doctor instead.

    Bottom Line: No, I would not recommend this to a friend

    • May 15, 2019

      Company Response from Roman Health

      Hi David, so glad we were able to figure out what was going on with your account. We're here if you need us down the line!

  • Totally recommend - not a scam

    • By Steven F.,
    • Middletown, MD,
    • Jan 18, 2019
    • Verified Reviewer

    I received a box containing paper packets with 20 mg sildenafil citrate tablets from Roman within just a few days of getting my purchase approved. I've taken a 40 mg dose (two times 20 mg tablets) on separate days over the past week and found the pills to be very effective on both occasions. If anything, my erections seemed even harder and more satisfying than when I used either the original Viagra or another generic sildenafil citrate purchased thru my healthcare insurer. This past year my insurer discontinued subsidizing the generic, so I turned to Roman as an alternative. So far the experience has been very positive. I really don't understand the negative reviews.

    Bottom Line: Yes, I would recommend this to a friend

    • May 15, 2019

      Company Response from Roman Health

      Hi Steven - thanks so much for your positive words about Roman. We are happy to help, and thankful that you allow us to do so. If you should ever need anything, please don't hesitate to email us at - we are here when you need us.

  • Suspicious

    • By John T.,
    • California,
    • Jan 16, 2019
    • Verified Reviewer

    This company will not tell you who manufactures their drugs and in what country. "Against policy." Big red flag about product quality if they won't disclose this.

    One would assume they must be making their money from their drug sales, but they claim to provide the Rx to your local pharmacy if you want. If so, then how would they be making money? One wonders they might be selling the personal identity info they collect. They require a photo ID like a driver's license, passport, etc. Why would they need that? I certainly don't give that personal info to medical providers here in the U.S.

    When you log onto, notice the domain name suffix: "co," that is Columbia, a country known for its illegal drug trafficking and counterfeit drugs.

    One should exercise great caution.

    Bottom Line: No, I would not recommend this to a friend

    • May 15, 2019

      Company Response from Roman Health

      Hi Stevn, I'm not a doctor so I can't answer that question here. However, once you complete an online visit at a US licensed physician will review your medical info and make that determination based on the info provided. Don't hesitate to email us at if you have further questions I can answer. Thanks!

  • Rip off shipping! Dates! Amount of time!

    • By Scott H.,
    • California,
    • Jan 13, 2019
    • Verified Reviewer

    I went through all the questions and answers. I paid $330.00 for BPH meds and waited. The site states ships in as few as two days (I started to look around the web about this site for problems with shipping and fulfillment), also found more info (takes seven days for them to start the shipping process, then two days to ship the meds). Then however long it takes for the shipper to deliver the meds, if you even get the items at all. I asked to cancel shipments, delete the account, and refund money. So long story short, go to a good doctor, be embarrassed, get the correct medication! So you can get some sleep without waiting for the medicine to let you empty your bladder (yes I was looking to get generic tadalafil 2.5mg but it is still $11 a pill current from this site). Tadalafil in a daily small dose for me has zero side effects and I can pee like a racehorse!

    Bottom Line: No, I would not recommend this to a friend

    • Jan 17, 2019

      Company Response from Roman Health

      Hi Scott - I really appreciate your honesty regarding your recent experience, this is how we can work to improve and offer a better experience for all members.

      Once you complete that online visit, we are usually able to process your first time order through our pharmacy within 1-2 business days. From there, we ship free 2nd day air! We apologize if that process was delayed for you in any way. It sound like you got the treatment you needed, and that's the most important thing! We're here if you need us, and would love to be of service down the line, if needed. Thanks Scott!

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