StyleWe Reviews

The quality of the clothing is terrible, both in construction and materials. The sizing is completely off. I purchased three dresses:

1. All had armholes that could only fit a very skinny, perhaps even mal-nourished woman.

2. Three buttons popped out of one of the dresses when I slipped it on.

3. The sizing throughout was inconsistent, the top of a dress clearly being a smaller size than the bottom.

4. The dresses looked like a poorly executed imitation of the pictures advertised.

My lesson (which I am re-learning): don't buy cheap because it usually means it's either poor quality or exploitation.

Bottom Line: No, I would not recommend this to a friend

This is the email I got from Stylewe when I request a return:

Dear .....

Sorry that you are not satisfied with the item(s).

Kindly reminder: our return center is located in China. I'd love to remind you that it may take around $60-$100 for international return shipping.

Please note that customer is responsible for return shipping cost and any additional charges, such as international duties required by law in order for the return to clear customs. Besides, it will take quite a while for international shipping. Only after we receive your return package INTACT successfully within 30-day return window, can we refund you. If the parcel is lost on the way to us, our Customer Service Team will NOT offer any compensation option.

Since returning to China may cost more than what you originally paid for the item(s), we strongly advise you keep the item(s) or gift your friends or someone in need.

Thanks for your patience! Please don't hesitate to email us if you have any questions

Bottom Line: No, I would not recommend this to a friend

Whilst some of the clothing depicted on this site looks appealing, the clothes when received are of poor material quality and cut.

The sizing is not in accordance with those recommended by StyleWe; some are huge, others are small.

Returns to this company, whilst complying with all advice regarding their return policy, this company FAILS TO REFUND MONEY PAID within a reasonable time. I am still waiting for a refund after approximately two months. VERY POOR and certainly NOT INDUCIVE to making further purchases from this company.

Bottom Line: No, I would not recommend this to a friend

I placed two orders on April 24th totaling almost $500 combined. Where to begin...

I paid for Express shipping, and on the one order for four items that I have received so far (today is May 10th), I did not get Express shipping. One of the items was wrong, I emailed about the delay in processing and was not provided with any answers, I received two emails that the items had been shipped, but when I went to the tracking and entered the code, it said that my order could not be found.

Of the dresses I received, the sizes are way off. The XXL (which should be a 14) looks like maybe an 8 and I don't think it will fit my daughter who I bought it for a special occasion, which came and went long before I received the item.

I emailed and asked for the express shipping charges to be refunded and have gotten no response. I have no idea if or when I will receive the other items I ordered, and since everything is shipped in smaller shipments, it's hard to keep track of what I have and what is still coming.

This has been an extremely frustrating experience.

Bottom Line: No, I would not recommend this to a friend

They stole my money. I wish I read their reviews. StyleWe shipped me an order I placed with JustFashionNow, which I am assuming is owned by the same company, and the garment was not as pictured, not as described, damaged, poorly made, hideous looking actually, and the day I received it was the day I requested a return authorization and shipping label, but 18 days later I have not received one. And their return policy says I need to return items 15 days after receipt, so there’s no way I can possibly return it for a refund.

Meanwhile, they offered me $3 to keep it and not get a refund, but I told them no. I asked them to cancel the backorder, they said would take three weeks to ship, but suddenly after that, they shipped the remainder of my $105 order.

Then...I got one other item and it was a mess! No lining, just a flimsy piece of inferior fabric that doesn’t fall like it does on the website, doesn’t look like the website photo, and looks so cheap! I asked for this to be returned too and I have not heard back. It’s cheaper to pay shipping charges to China than to get $3 and keep it. But they didn’t even offer me that for the second dress I got because they haven’t replied to my multiple emails with video proof and photos. They have effectively taken my money and sent me two out of six dresses I’ve ordered, and of those two, one is damaged, and both are not at all like the photo or description.

In short, these websites are a scam. And by the way, when I tracked the shipment from StyleWe, it was sent from California, not China, and they never answered me when I asked about that either...

Bottom Line: No, I would not recommend this to a friend

I ordered two dresses; they took 32 days to arrive. I am 5'7", both dresses looked like tops and not dresses and I was really disappointed. Both were pretty and well made, but just barely covered my bottom and definitely could not be worn for work, which was my intent.

Following their instructions, I contacted them to let them know I needed to do a return and received the following response (see below). If I had known they were in China and would charge me a fortune to return, I never would have ordered from them. I am not interested in a store credit or a $15 refund. I want my $100 refunded. I am fine with paying a reasonable amount to ship it back, but customs fees, etc. are ridiculous and should have been made clear when I placed my order.

Our return center is located in Guangzhou, China. According to our return policy, the customer is responsible for return shipping cost and any other related return charges (including possible customs fee). Your refund will be processed after our return center received and inspected the return package.

Since International return might result in long waiting time and incur substantial return cost on your side, we recommend some alternative methods to resolve this issue. We would like to offer you 15% cash refund or 20% store credit refund instead of returning the item(s). If there are any sizing issues, you can use this fund to alter the cloth.

Bottom Line: No, I would not recommend this to a friend

I received the items in good time. There was a wide range of quality. One dress has a tear in the seam. One was way to small, the other way too big even though both were the same size. The real problem comes when you wish to make a return. They will offer to discount at least two times. When I did return in August 2018, still no refund. They say customs has held up the package in China. They again offered a 40% store credit or 30% refund. DO NOT order unless you are willing to lose some of your money if a return is needed.

Bottom Line: No, I would not recommend this to a friend

This is not normal procedure for a company to advertise a product take your money and barge for shipping then you never receive it. You have created a false tracking number for a delivery never made. You have never contacted me until I initiated your lack of honesty and your fraud activities. It's interesting that you can write emails but you can't produce product paid for. You offer one excuse after another. Kitty StyleWe is a company of fraud. Your website is full of disappointed people like me.

Bottom Line: No, I would not recommend this to a friend

I fell for ordering a pair of spectator style patent leather shoes at StyleWe on March 25 and haven't received anything! I emailed customer service and will start blowing up their phone by calling.

I have ordered items from the UK all the time and receive them with no long delays or hassles. I thought I saw a video on YouTube that said it was ok to order from this company, StyleWe, so I gave it a shot and no shoes have I got!

DO NOT BUY from StyleWe! They do not deliver!

P.S. These ruthless "retailers" from overseas send Instagram and YouTube influencers free crap, as a way to hook you in and it's just A RUSE!

Bottom Line: No, I would not recommend this to a friend

They don't deliver on time. Never tell you if an item is out of stock and worst of all, make you send all returns back to China when nothing fits. They only tell you this in the very small print buried deep in the website. They have about $300 of mine since January and keep telling me the return is stuck in customs. Of course they bombard me with discount offers trying to get me to spend more or to justify keeping what I have already spent. Awful place!

Bottom Line: No, I would not recommend this to a friend

I receive my refund around 5/14/20. It was a hassle, they could not get out of it because I sent the package back thru FedEx, which was trackable. They could not wiggle out of it. I ordered in January and received the ordered order 2 to 3 months later. Not good if you need something right away. You must stay on then constantly if you want your order, and they do not give you the right size even if you email them. A real live mess.

Bottom Line: No, I would not recommend this to a friend

The quality is the worst and the customer service is even worse. The only reason I tried to shop on this website was to use my store credit from my previous return. They changed the policy that they generated a discount code for your store credit and you can only use one code on one order. That’s fine, I just wanted to use my store credit and then be done with this company. The only code I used was my credit code, it showed $134 was taken off at checkout. I should have taken the screenshot. But then I got an email that my credit card was charged without taking the $134 off. This is the spam done by their system purposely trying to grab money from customers!

Length of Use: 2+ years

Bottom Line: No, I would not recommend this to a friend

Slow delivery. Received a cheap quality, stinky fabric items. Not what you see on the website pictures. I ordered the coat (description from the web) and received the junky robe.

Return to China cost me $75 on my order cost of $150.

Did not receive any refund.

Length of Use: Less than 3 months

Bottom Line: No, I would not recommend this to a friend

I made my first purchase from StyleWe a few months ago. The clothes were pretty but the sizing was on the small side, especially the sweater that came in one size only, and the fabric was wrong for the items. For example, the silk was super light-weight and barely existent while the sweater fabric was very dense and heavy, and not at all soft.

These were the least of my concerns, however. I probably would have ordered again, but the way my refund was handled was appalling. Basically, it seems to me that they tried to do whatever they could to keep me from getting a refund.

Initially, they just made the process tedious, repeatedly trying to direct me away from the refund option. This, in itself, isn't unusual or devious, just annoying. Once I sent it in, however, they never acknowledged receipt of the items although they asked for my tracking information and stated they would inform me when they received it. Then, I never heard from them again.

My best guess is that they hoped I would just forget and they could keep the money (which almost worked). When I suddenly realized that my refund was 6 weeks late (only because of their advertising that now regularly appears on my computer), I wrote and informed them that I hadn't received it. In my email, I again provided the tracking information and the date that their company had received the return. The letter I received back essentially ignored this information and told me they would process my return in a week, although it would take quite a bit longer if I paid by credit card.

I was shocked that I wouldn't be refunded immediately but almost accepted this when it occurred to me that this was another stall tactic with the hope that I would forget again. Realizing this, I wrote back immediately and stated that 6 weeks was long enough to wait and that a credit card should be the easiest form of payment to refund. Finally, the customer service rep said, "Ok, I'll send it to the financial department." I believe that this was the first time the financial department had heard about my refund. Thankfully, I was refunded in less than 24 hours once the financial department actually received my claim. Due to this experience, I absolutely will not order from them again and warn you to be wary if you choose to try.

Bottom Line: No, I would not recommend this to a friend

I ordered a sweater from them, on sale. It was listed as S, M, L. I ordered a size up, based on the size chart. I realized, only when I received the shipment confirmation, that the site was located in China. I received the item 10 days later. The sizing was off by about 2 inches, which I would've suspected had I known I was ordering from China. I contacted them for a refund and when I visited the site item description again I noticed that the sizes had been changed to "one size." I contacted customer service and requested a full refund, including shipping since the item size was not listed. I sent pictures, I have received 3 emails to date refusing my request for free return shipping, one quotes the model's measurements, not the item's size. This site is misleading and not worth the aggravation. I would not recommend ordering from here, you can get much better deals on other sites that sell inexpensive imports.

Bottom Line: No, I would not recommend this to a friend

I ordered two dresses around six months ago. They took at least six to seven weeks to arrive. When they finally arrived, one didn't fit at all and the other was very tight across the shoulders/upper back and chest. But I loved it! It's a design style I can't find around here and frankly, it looked good on me! After wearing it only three times, that tightness around the arms has pulled at the seams and torn. There are other signs of wear and tear that the dress shouldn't show after only three wearings. Now I find myself tempted again by similar styles (they are forever popping up on my computer) but need to be reminded of who I might be dealing with. Thanks for your perspective and excellent research.

Bottom Line: No, I would not recommend this to a friend

Garments are nice. Sizing is a bit of a gamble. Can take more than five weeks to arrive. I think that the quality is good and the price is great, but the inconvenience of the wait plus the uncertainty of the fit makes it unlikely that I will order again. Sorry, I can't recommend.

Bottom Line: No, I would not recommend this to a friend

If you have to return an item it has to be sent to China, and you pay the postage!

The pics are nice on the website, but the clothes look and feel cheap.

They take forever to communicate with you about your order.

I decided to cancel my order because it took so long and they kept a percentage of the sale.

Think twice before ordering!

Bottom Line: No, I would not recommend this to a friend

I contacted StyleWe after ordering five dresses. I had to return three of them as they were not true to size - so small. When I paid $23 to return the three dresses to CHINA, StyleWe did NOT pick up the return package in time and the dresses were returned to me. Now I have dresses that I cannot wear and need to spend even MORE money to return them. How is this fair?

Bottom Line: No, I would not recommend this to a friend

I purchased three items, using their size charts to decide on the size. The first looked nothing like the photo, the manufacturer was different and it didn't fit at all. The second was OK. The third had very shoddy workmanship. Forget trying to return anything. I had to send about seven photographs documenting my claims. They told me they would credit 15% and I could use that for alterations. Eventually I accepted a 25% discount and keep the garments I can't use. Then they tried to tell me the amounts I expected back weren't correct even though they came directly from my PayPal receipt. Overall a terrible, stressful experience. Never again! And I WILL be reporting to PayPal.

Bottom Line: No, I would not recommend this to a friend

This company is not honest. The advertisement of the clothes they have is totally fabricated. Neither sizes nor material is as described. They expect you to pay for returning items even though the return is because of their problem.

Bottom Line: No, I would not recommend this to a friend

The clothing is AWFUL. I immediately returned the items, which they make the buyer ship directly to China. There is a California return address, P.O. Box 6368 SOH, Rosemead, CA 91770, which they will NOT allow the buyer to ship to. I am filing a complaint with the California Attorney General's Office.

I did ship the items to China, but it cost $35.00. It's a matter of principle for me, and if PayPal doesn't refund my money on these hideous items, I will NEVER use their services again. Companies like this should not be allowed to sell in the US.

Bottom Line: No, I would not recommend this to a friend

I tried ordering from this company based on reviews - those reviews are NOT TRUTH. I believe any good reviews are the company putting this online. The quality is appalling and nothing like the picture. Then when you try to arrange to send the item back, it works out more expensive to return the item than to buy the product in the first place! This is a Chinese company, the product you order is not already made, so you have to wait for the company to arrange the item to be made, which takes months, THEN you have to wait for the shipping and delivery. It just isn't worth your time, effort and money. The only offer is a 30% discount - it's as if this is a money laundering scheme not a clothing company!

Bottom Line: No, I would not recommend this to a friend

I ordered an item that was supposedly "One Size" (I am a 6-8), and it was ill-fitting; the proportions were totally different from the picture. In fact, the garment was skimpier than the picture. Very disappointing. When I ordered my item, I did not see the following return policy anywhere on the site. In fact, the site said I would receive a full refund if returned within 30 days. If I had known about this policy, I never would have ordered the item in the first place, and I will NEVER order from StyleWe again.

"Our return center is located in Guangzhou, China. According to our return policy, customer is responsible for return shipping cost and any other related return charges (including possible customs fee). Your refund will be processed after our return center received and inspected the return package.

Since International return might result in long waiting time and incur substantial return cost on your side, we recommend some alternative methods to resolve this issue. We would like to offer you 15% cash refund or 20% store credit refund instead of returning the item(s). If there are any sizing issues, you can use this fund to alter the cloth.

To learn more about our store credit policy, please visit

https://www.stylewe.com/information/store-credit-policy

If you still want to return/exchange the package, you can email us for a return label."

Bottom Line: No, I would not recommend this to a friend

I ordered a coat for a friend, ordering the largest size possible, but it still didn't fit so they could not substitute anything (I have also read that in retrospect they told another customer she should have ordered the next largest size because their sizing runs about a size smaller). On their website, they say they will refund if they can't replace.

Keep in mind, when you order, they ship the goods out of California and the shipping cost is minimal. So when they state on the website that you are responsible for the return shipping, that seems reasonable. And the package comes to your door as being sent from California.

When, however, you get authorization to return the order, this is what they send you:

"Sorry that you are not satisfied with the item(s).

Our return center is located in Guangzhou, China. According to our return policy, customer is responsible for return shipping cost and any other related return charges (including possible customs fee). Your refund will be processed after our return center received and inspected the return package.

Since International return might result in long waiting time and incur substantial return cost on your side, we recommend some alternative methods to resolve this issue. We would like to offer you 15% cash refund or 20% store credit refund instead of returning the item(s). If there are any sizing issues, you can use this fund to alter the cloth.

To learn more about our store credit policy, please visit

https://www.stylewe.com/information/store-credit-policy

If you still want to return/exchange the package, you can email us for a return label.

You can check the return policy here : https://www.stylewe.com/information/returns-and-exchanges

Thanks for your patience! Please don’t hesitate to email us if you have any questions.

Best regards,

Daniel"

So, you either accept a refund of 15 cents on the dollar, or you pay $40 and up to get a tracking number with your return shipment, then wait until the package is received by China, inspected for its condition, and don't forget customs wait and possible charges.

All goes well if you don't need to return anything, I understand.

Bottom Line: No, I would not recommend this to a friend

Avoid this website. StyleWe is located in China, so if you receive an item that you do not like, they will not issue a free return label and you are responsible for shipping fees, which because is in China will be extremely expensive and in most cases will cost you more than the actual item. I ordered a size 4/6 and was sent a size large. They do not answer phone calls, and when I reached out to them via email requesting an exchange for a smaller size, a person named "kitty" responded rudely saying it was my fault. I am never doing business with them again. The sizes are not accurate at all and shipping takes weeks to arrive.

Bottom Line: No, I would not recommend this to a friend

PLEASE BEWARE of this scam company from China. They post beautiful designer fashion probably stolen from legit designers and send you cheap knockoffs that don't fit properly with poor quality materials and horrible stitching patterns. I bought two dresses that took over one month to arrive and cost more to return. There is truth to the saying, "if it's too good to be true, it usually is." I decided to cut my losses and my ties with this fake company forever...

Bottom Line: No, I would not recommend this to a friend