FixMeStick Reviews

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FixMeStick

Overall Rating

4.3

697 Customer Reviews

Summary

FixMeStick is a plug-and-play USB device that is intended to remove viruses from your computer and optimize it for speed. See How customers are reviewing this product.

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Customer Reviews

4.3 Stars out of 697 Reviews
5 Star:70% 4 Star:11% 3 Star:3% 2 Star:4% 1 Star:10%
84% Recommend This Product
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Posted on Dec 27, 2019

Wouldn't do without one

By Marilyn P., Vancouver, British Columbia, Canada, Verified Reviewer

I was taking my computer in every couple of months to have it cleaned for malware and viruses. It cost at least $60 Canadian every time, plus the hassle of taking it somewhere and being without my computer for a few days. I happened to see a FixMeStick commercial, bought it, and since then no malware or viruses, and no more inconvenience.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 2 People Have Voted

Posted on Dec 27, 2019

StartMeStick

By Ron M., England, Verified Reviewer

I now have both FixMeStick and StartMeStick, both of which are extremely handy and good value and keeps my computer both clean and private. I recommend buying both of them, they are easy to set up and take the worry out of surfing.

Bottom Line: Yes, I would recommend this to a friend

Posted on Dec 27, 2019

Love it!

By Mark R., Alton, IL, Verified Reviewer

I had a little trouble getting it to work (to be expected as it has its own OS), but their tech support was outstanding and got me going in short order. I'm a bit on the paranoid side (cybersecurity pro, I know what the bad guys can do) and have three major antimalware packages on my computer. FixMeStick found SIX issues the others missed. I am a subscriber for life.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Dec 26, 2019

FixMeStick trouble shooting/customer service

By Stewart M., British Columbia, Canada, Verified Reviewer

I recently had the occasion to really test FixMeStick's customer service.

First let me say that I hate dealing with customer "service" from other companies. The last thing they do is provide a service. I think sometimes that I'm dealing with an AI computer not a person. If so, the AI should be renamed AS (as in stupidity).

Getting back to FixMeStick...I've always had really good service from their people and never hesitate to contact them. Today I spent something like 3 hours with representative Jon. He was amazing and found the solution to the problems I was having and my reluctant laptop is now being "fixed" by FixMeStick. Jon deserves a raise for his stamina and for sticking with a not so computer-savvy customer.

Bottom Line: Yes, I would recommend this to a friend

Posted on Dec 24, 2019

My FixMeStick works for me

By Kurtus V., Aylmer, Ontario, Canada, Verified Reviewer

Hello,

I've had the FixMeStick since February 10th, 2017 and it has been a lifesaver for my 15-year-old, but still working perfectly Dell Inspiron 1525 Laptop computer.

The FixMeStick really works well for taking the nasty Malware apps that sometimes carry the nasty viruses that really slow down our older computers! I find with an older computer you really need one of these sticks because even with the best antivirus programs, the viruses can still slip through. So then I put in my FixMeStick, and it gets everything that was extremely slowing my computer down. Then returns it to factory speed once again for me (it's just like a brand new computer again!). So that's why I bought the FixMeStick. It's worth every dollar I think.

All the best everyone and buy one of those FixMeSticks. You won't be sorry you did!

PS: I'm sure it works even better or the same on newer computers also.

Bottom Line: Yes, I would recommend this to a friend

Posted on Dec 23, 2019

Good company and service

By Rusty L., Lake Havasu City, AZ, Verified Reviewer

We have had the FixMeStick for a year now. We find their service and response time to be quick and efficient. They have not failed to fix any of the problems that have arisen, and with a very short turn-around time.

Bottom Line: Yes, I would recommend this to a friend

Posted on Dec 19, 2019

Customer support

By Clentis T., Tennessee, Verified Reviewer

The support I received was excellent. Even though the FixMeStick couldn't fix the problems with my computer, Talia Fuchs did an outstanding job helping me. Another young lady I talked to on the phone also did an outstanding job. I don't recall her name.

Bottom Line: Yes, I would recommend this to a friend

Posted on Dec 19, 2019

FixMeStick

By Ashley H., Selma, TX, Verified Reviewer

Linda L., a FixMeStick rep, answered my question about the new StartMeStick that I just ordered, and was perfectly clear and concise in her answer. She gave me enough info so that I felt really good about acquiring the new StartMeStick. I have been using FixMeStick for over a year now and am really pleased with it. It has kept my computers safe and worry-free from infections. I hope to have great results with the new StartMeStick also.

Bottom Line: Yes, I would recommend this to a friend

Posted on Dec 18, 2019

It works!

By Jacqueline R., Belle Glade, FL, Verified Reviewer

Have enjoyed the product immensely for quite some time now. It is money well spent (cost affordable) to cover several devices with one product and be free of worry about viruses, malware, and any of the other attempts to get your info and cause harm to your devices.

During my last check, I avoided what was potentially a scam to have me call a tech group and incur charges or worse. Popped in the FixMeStick and after the scan, problem averted.

Bottom Line: Yes, I would recommend this to a friend

Posted on Dec 18, 2019

FixMeStick

By Eric J M., Shade Gap, PA, Verified Reviewer

Hello,

I generally do not review sites but this one you need to know is a good one and they stand behind there product. It does find malware and other infections that are passed on like wildfire in today's dishonest companies who try to get your personal info. It is not enough having one security product so I tried this FixMeStick product and it does exactly what it says it does - remove infections. And a big plus, if you have any issues you can chat or call them and they will help you for as long as it takes to make things work. So if you want a great product with great support, look no further, go ahead and give FixMeStick a try and you will be glad you did.

Bottom Line: Yes, I would recommend this to a friend

Posted on Dec 18, 2019

My review after 3 years.

By Martin B., Montreal, Quebec, Canada, Verified Reviewer

I purchased FixMeStick a little over 3 years ago and so far I'm very satisfied. If I miss a monthly scan, I receive a reminder via email which I find helpful. Fortunately, FixMeStick hasn't detected any viruses yet, however, it has detected 3rd party software which may be loaded with adware and it gives me the option to ignore it or put it into quarantine. I highly recommend FixMeStick for added peace of mind.

Bottom Line: Yes, I would recommend this to a friend

Posted on Dec 17, 2019

Good product and excellent service

By Luc G., Limburg, Netherlands, Verified Reviewer

For already many years I use the FixMeStick every few months to scan my PC's. I know this should be more often, but I try to live on the safe side, and let the FixMeStick confirm me on that.

It is not only "ease of mind" and easy to use, but yes, he does his job when you need him.

Also, the helpdesk offers an excellent service: quick and correct reaction, with the customer itself as priority, not the maximum possible profit for the company itself.

Bottom Line: Yes, I would recommend this to a friend

Posted on Dec 17, 2019

Great customer support

By Derrick H., Oshawa, Ontario, Canada, Verified Reviewer

After 3 failed attempts to remove the virus with the stick, I was contacted by the company with an explanation and an offer to remove the viruses from their end.

Laura did a screen share that took a fair amount of time and a lot of patience on her part.

The process worked and everything is now operating as it should.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 2 People Have Voted

Posted on Dec 14, 2019

FixMeStick

By Sheri L., Melbourne, FL, Verified Reviewer

I would highly recommend FixMeStick to anyone with a computer. I have used it for several years and it is a great product. It is easy to use and has kept my computer worry-free. I try to run it at least twice a month unless I see something that may look funny and then will run it again. Especially when these idiots call and say this is so and so with support for your computer and your IP address is being hacked. FixMeStick will never call you for that. Again, great product.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 2 People Have Voted

Posted on Dec 13, 2019

FixMeStick removes viruses as advertised

By Brian H., Calgary, Alberta, Canada, Verified Reviewer

FixMeStick removed viruses that other computer antivirus programs can't, as well FixMeStick speeds up your computer operating system noticeably after removing viruses.

FixMeStick Tech support is excellent and responds very quickly to any questions that you need to ask.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 2 People Have Voted

Posted on Dec 12, 2019

Best one

By BK W., Wisconsin, Verified Reviewer

I have had FixMeStick for a number of years now. It always tells me when my system is clean. One of the best things about it are the reminders FixMeStick sends me. They remind me to use otherwise I often forget.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Dec 12, 2019

Customer service

By Terry T., British Columbia, Canada, Verified Reviewer

Customer Service was 10 out of 10. I think that FixMeStick is worth the money. It also turned out to be very helpful if there arises an issue to resolve that Customer Service was very capable, polite, efficient and helpful.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Dec 10, 2019

Wouldn't work

By Debra T., Lewiston, NY, Verified Reviewer

I had purchased the FixMeStick to speed up my laptop, but when I used it for the 1st time on 12/2/19, it stalled. I called the customer service line and the representative was very helpful, BUT the stick wouldn't work. The rep showed me how to clean up my laptop without the stick since it wasn't working. Why did I pay for this when I could have done the work myself and did. Very unhappy and would like my money back.

Bottom Line: No, I would not recommend this to a friend

Company Response from FixMeStick Technologies Inc.

Dec 11, 2019

Hi Debra,

Thanks for your review. I'm sorry you weren't able to get FixMeStick to work on your computer! I took a look at your correspondence with us, and it seems there may be a few other things we can try to get it scanning your computer properly. One of our best agents, Linda, has left a message with you to call us if you'd like to continue to work together. Please give us a call back or email us at support@fixmestick.com, we'd love to help you get it working!

If you'd still like a refund, you will have to contact HSN, as we don't process refunds for FixMeSticks purchased through them.

Best,

Claire

Helpful Review? 1 Person Has Voted

Posted on Dec 6, 2019

Exceptional technical support!

By Pierre B., Montreal, Canada, Verified Reviewer

Because of my old computer, I had an issue with having my FixMeStick work properly. The agent at technical support chatting was perfect. She offered multiple ways to resolve the issue and stayed with me even if it took a long time. That is the type of customer service I always look for.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 2 People Have Voted

Posted on Dec 5, 2019

Top notch

By Mike P., Ione, CA, Verified Reviewer

The FixMeStick works just as it was supposed to. I needed to talk to support and they got back to me right away and answered all questions. Finally a company that cares about its customers.

Thank you.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Dec 3, 2019

Great product

By Steven K., Calgary, Alberta, Canada, Verified Reviewer

My computer was hit by malware and viruses. I couldn't even log in.

FMS was able to detect and delete all viruses, as an external device, it did a fantastic job. Tech support is outstanding.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Nov 25, 2019

Thank you Team FixMeStick

By Jeff T., Cincinnati, OH, Verified Reviewer

My computer got a virus in it and I couldn't keep it running. At first I couldn't even get my FixMeStick going. I got ahold of the support team and they walked me through the process of manually booting it up. After the FixMeStick scan ran, my computer is now running fast and clean. Thank you team FixMeStick, I don't know what I would do without this device...

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Nov 25, 2019

MY REVIEW

By William S., Alberta, Canada, Verified Reviewer

FixMeStick is the only protection I use. I have found it to be thorough and fast, I have never had a problem signing in, and I have to leave my computer while it is doing its thing, never came back to a problem. I suggest it to all my family and friends.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 2 People Have Voted

Posted on Nov 24, 2019

Not connecting to WiFi

By Gillian C., Calgary, Alberta, Canada, Verified Reviewer

Was really happy with the support I got. I could not get the FixMeStick to connect to WiFi on my new computer. I am not very computer savvy but the girl I chatted with was very understanding and patient, and walked me through what I had to do - factory upgrade - to solve the problem, it worked. Thank you again for the excellent support.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Nov 24, 2019

Satisfied with FixMeStick.

By Gerhard M., Mississauga, Ontario, Canada, Verified Reviewer

Have used FixMeStick for some years now. Although I still use Norton's AV program the periodic use of the FixMeStick program provides additional comfort to know that my system is clean. But be prepared to walk away from it when it runs as, depending on the size of your database, etc., it can take several hours for each and every file to be examined - it is that thorough.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 2 People Have Voted

Posted on Nov 18, 2019

Problem after upgrade to Windows 10

By Dave F., Manitoba, Canada, Verified Reviewer

I recently switched our computer operating system to Windows 10. When I then attempted to run our FixMeStick, I ran into a problem. The problem was that the FixMeStick would start and then stop indicating there was a problem that was being reported to Microsoft. I contacted FixMeStick support and they provided the solution; and now all is fine and working great.

Bottom Line: Yes, I would recommend this to a friend

Posted on Nov 16, 2019

FixMeStick did not load

By Gordon H., Surrey, British Columbia, Canada, Verified Reviewer

My desktop computer (using Windows 7) decided it did not want to upload and run a FixMeStick scan, Talia provided very easy to follow instructions on how to restore my computers ability to load FixMeStick.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 2 People Have Voted
Showing 55-81 of 697

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