Quip Toothbrush Reviews

I have been using my Quip Toothbrush for roughly 3 months now and couldn’t be happier! It was always hard for me to get behind my wisdom teeth, as typical brushes are just too big. Since using my Quip Toothbrush, I’m able to get behind my wisdom teeth with ease. My dentist was impressed when I went for my recent cleaning. He said my teeth and never looked better, and he plans to use it himself and recommend to his other patients. I recommend Quip to everyone!

Bottom Line: Yes, I would recommend this to a friend

Simply put, for me, Quip is a very pleasant experience overall. The brush is so compact in comparison to other electrics, which makes it great for travel (I travel a lot). The brush head is replaced automatically when time (I always forget to do this). And it looks great in my bathroom (this is just a bonus). A really convenient service overall. I do recommend it.

Bottom Line: Yes, I would recommend this to a friend

I was all excited by the promo. First time to try, the brush head stuck to the inside of my mouth. It was impossible to slide it down to a new position because it was pulling the inside skin of my mouth along with it. It stuck to my tongue when trying to brush the inside of my teeth. It needs to be easy to slide around.

I finally figured out it was that strange nubby rubber thing on the back of the brush head, later told by customer service it was a tongue cleaner. I tried to cut it off with a craft knife and it helped, but I can't get it all off. Maybe with an electric sander?

The #2 problem is how very difficult it is to push the on/off button, impossible to do with the brush inside my mouth. A 2-handed, multiple-attempt wrestling match every time, so suds are splattering all over the sink. I need to return it and cut my losses.

Bottom Line: No, I would not recommend this to a friend

I ordered their two brush and toothpaste set with a 50% off promo code. Throughout the order process, the discount was displayed, showing me 50% off. Instead of being $75, my total came to half off at $37.50. The toothbrushes came, and my credit card was charged the full $75.

I called to address this issue, but an automated service told me I had to email my question (while their phone number is available on their website, they have absolutely no over the phone customer service, they force you to send an email, so they do not have to directly deal with customer concerns). So I wrote and explained my issue. They acted like it was my fault that their website accepted what they said was an expired promo code. They told me it was not possible that their website accepted the promo code. Well, it was possible, I even supplied screenshots of the purchase process because they promo code continued to work for me. This discussion went back and worth, but they would admit to no fault at all. They didn't accept any blame and insisted that this was my problem.

So, in the end, I could only do a standard return, this meant that I could return the products, but they would deduct $10 from my return in order to cover their shipping costs. Despite my many objections, they insisted this was all they could do. Again, this was completely Quip's error, but I had to pay for it. They are a dirty company with the lowest quality of customer service. DO NOT give your money to Quip!

AND not only was the customer service experience terrible, but the toothbrushes were terrible! There is a reason you don't see more toothbrushes made out of thick and stiff silicone, it's just not good for teeth and gums! Dentists recommend soft and extra soft bristles because you don't want to hurt your mouth with something so abrasive!

Again DON'T BUY these toothbrushes! DON'T support Quip!

Bottom Line: No, I would not recommend this to a friend

My Quip says "delivered," but it never arrived. Customer service is leaving the burden on me to find out what happened with USPS. I do not think it is my responsibility to file a complaint with the Post Office for a product that wasn’t delivered. Quip should be responsible for following up. After several emails with Quip, they have stopped responding. After waiting for a response and never receiving one after several emails, I had to put the charge in dispute with my credit card company. Very disappointed!

Bottom Line: No, I would not recommend this to a friend

I'm so sorry I got sucked into this product. It sounded so nice online. Nice looking toothbrush, timely refills, stick it on a surface to have it handy. So sorry. This toothbrush does not clean my teeth. The bristles feel like plastic. I prefer the bristles on my Sonicare. After trying the brush for about a week, I had to follow up my brushing with my Sonicare. I wish I could get my money back, but I threw everything away.

Bottom Line: No, I would not recommend this to a friend

Hands down one of the worst experiences I’ve ever had, the brush surpassed by only their horrid customer service. They insist on using subpar shipping (DHL e-commerce), which is so bad they even warn you on their FAQ page. Every single refill says one was delayed and required follow up. Half the time the battery wouldn’t be included either. Every single time I was told to just wait longer.

The first brush stopped working after two months, the second after four. The brush heads would fall off every time I tried to brush. Instead of wasting my time contacting them yet again, I cut my losses and put them in the trash where they belonged.

I’m sure the default follow up here will be how my experience is not indicative of what they usually see along with some excuses, yet another shining example of their customer service; make excuses and hope the problem goes away. Well, in this case, they’re right, I’m gone and have no intention of wishing this brush on anyone.

Bottom Line: No, I would not recommend this to a friend

Quip's ads really won me over - this thing looked so sleek and stylish, and I needed a travel electric toothbrush for my extended trips abroad that didn't involve so many cords.

To be fair, it is certainly stylish. And the timer is great. However, the vibrations felt so light, I just didn't feel like my teeth were really getting clean. The power feels wimpy compared to my Sonicare.

I know with Sonicare they say not to manually move the brush around, just lightly glide it across your teeth while the brush pulses. I tried to figure out if maybe I was using Quip incorrectly - maybe with this model you are supposed to do more traditional tooth-brushing movements, but I couldn't find any info.

The design is also lacking once you look past the sleek looks. The rounded bottom means that this brush can't sit upright. However, the back of the brush has a raised tongue compressor, so if you try to set it down on the sink, it'll just roll over to the side.

The biggest issue is the vibrations though - I just can't get over feeling like my teeth aren't really as clean as they should be after using it. I still take it on overnights and small trips, but it definitely doesn't instill enough confidence to make it a fulltime toothbrush replacement.

Bottom Line: No, I would not recommend this to a friend

I've always used a manual toothbrush because I felt that electric toothbrushes were too harsh on my teeth. Not only that, but I travel often for work, so electric brushes are too bulky to me. Quip solved both of those issues for me.

Bottom Line: Yes, I would recommend this to a friend

The short answer is, don’t waste your time. My teeth did not feel clean, and I returned it pretty promptly. For reference, I only bought it due to my electric toothbrush jumping off the counter and ceasing function.

Bottom Line: No, I would not recommend this to a friend

This product is all style and zero substance.

My husband and I ordered two toothbrushes for ourselves plus a year's worth of toothbrush heads (we put too much blind faith in this product and the filtered reviews that appear on its website).

Upon receipt, we followed the instructions to mount the holders, and both fell from the wall within days. On top of that, the bottom of the holder that you are meant to remove to drain it from time to time, also fell out multiple times. We've since installed totally new holders only to have them fall again. We don't even bother trying to use the bottoms because they just fall out and drop our toothbrushes into the sink.

Beyond the holder, the toothbrush itself is incredibly faulty. The head on my Quip Toothbrush would not attach to the base all the way and about a week in it just stopped working.

We contacted customer service, and they did not respond. We had to follow up again, and then they asked us to send detailed photos of the problem and acted as though they didn't know what was wrong and as if they hadn't had never encountered this problem before. After constant follow up from our end and useless photo taking, before agreeing to send a replacement, we had to send them a photo that showed we had cut the ring on the current base to prove we wouldn't use it again. I find this completely absurd.

First, your product breaks on me. I have to jump through hoops and follow up multiple times to get assistance. Then I have to prove to you that I won't be using your crap broken product again in order to get a replacement? Never mind the fact we'd thrown out our other toothbrushes, so I was using the Quip as a regular toothbrush for a month while I waited to get a replacement.

On top of this, I talked to the only other person who I know that also owns a Quip and she had the EXACT SAME PROBLEM with the brush. So I am 100% sure that this is a known issue with the Quip and rather than apologizing to me when I had the problem, they made me send photos of the toothbrush from all different angles to prove something was wrong.

Horrible customer service. Horrible product. So much regret. Just don't do it.

Bottom Line: No, I would not recommend this to a friend