About Storenvy

Established in 2009 and based out of San Francisco, CA, Storenvy is an online social marketplace where independent merchants can sell their unique, creative goods to consumers through their very own storefront. As a storeowner, Storenvy provides you with an opportunity to become an independent merchant in as little as five minutes, and to reach thousands of shoppers. This can be accomplished in two ways:

  1. Personal Storefront – This acts as your very owner corner of Storenvy, where you can customize to distinguish yourself from your competition. Your unique URL would be www.MyStoreName.storenvy.com (or a customer URL, as we’ll discuss later), and is where customers can purchase directly from you.
  2. Marketplace – The Storenvy Marketplace acts as a curator for all products on the site. For example: Imagine that you sell handmade scarves. A shopper types in “handmade scarves” into Storenvy’s search field, which returns your products, as well as those of your competition. The shopper would then have the ability to purchase through Storenvy, or click on your site’s link, and purchase directly through you.

According to TechCrunch, Storenvy’s goal is to become the Amazon for independent storeowners. Currently, the site claims that more than 40,000 items are added each week from over 50,000 stores, and that 50% of sales come directly from the marketplace storefronts (versus directly through custom the storefront). Despite the large amount of traffic on the site though, Storenvy currently has a D rating with the Better Business Bureau.

How Storenvy Works

When shopping Storenvy’s site, you can browse through thousands of products in Marketplace categories such as Clothing, Health & Beauty, Tech Gadgets, Accessories, Books, Jewelry, and much more. If you find a product you like, Storenvy gives you the ability to “Envy” the item, which is essentially adding it to your Favorites list. After this occurs, you will then be able see all the other shoppers who have added it to their Favorites as well. As a product accumulates more and more “Envys,” it will eventually appear on the Popular page, which further increases its ability to gain more “Envys.” This helps promote the product, and to increase its sales.

If you decide to set up a storefront, it will be completely free, and you can be up and running in as little as five minutes. However, you will be required to have a Business or Premier PayPal account, as this is the only payment processor Storenvy uses, for both store owners and shoppers alike. As such, all sales are subject to standard PayPal fees, which are currently set at $0.30 + 2.9% per transaction. Also, storeowners will be fully responsible for processing their own refunds via PayPal, including associated shipping charges.

After signing up, you will receive your own custom store located at www.YourStoreName.storenvy.com, or you can use your own domain name for an additional $4.99 per month. Some of Storenvy’s custom features include:

  • Control all of your product’s attributes, including pricing, images, descriptions, etc., with an unlimited product capacity.
  • Customize and “brand” your store to differentiate yourself from the competition.
  • Order tracking – view and manage all incoming orders.
  • Create/offer discounts.
  • View your store’s stats using Storenvy’s built-in analytics.
  • Mobile device and tablet-friendly site.
  • Fans can shop directly from your Facebook page.
  • And much more…

Does Storenvy Make Money From Your Sales?

According to Storenvy’s website, they do not currently charge any fees for use of their service, with the exception of the $4.99 monthly fee for a custom domain name (e.g. without the .storenvy extension on your URL). However, the company claims that as of early 2014, they will begin taking a set percentage from all sales that occur through their Marketplace. In addition, Storenvy states that they will also be implementing a Marketplace Revenue Share early next year, which will act as an incentive to drive even more sales to your storefront.

Pros:

  • Shoppers can browse through thousands of products curated by independent merchants.
  • Feature-filled Custom and Marketplace stores, all of which are free of charge.
  • Easy setup.
  • Unlimited products.
  • Storenvy has the potential to be utilized as a marketing tool for your Marketplace store.

Cons:

  • 15 complaints with the Better Business Bureau, and an overall D rating.
  • Different refund policies that shoppers are required to constantly check on, depending on the vendor they purchase from.
  • While Storenvy claims they have a zero-tolerance policy toward scams/dishonest merchants, there is a window of opportunity between when the scams appear on the site, and the time they are shut down. During this time, Storenvy has no control over these types of transactions.

36 Customer Reviews for Storenvy

Average Customer Rating: 2.5
Rating Snapshot:
5 stars: 9 4 stars: 1 3 stars: 2 2 stars: 0 1 stars: 24
Bottom Line: 35% would recommend it to a friend
Showing 1-11 of 36
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  • Used product.

    • by Patricia,
    • Riverside, Ca.,
    • Mar 12, 2015

    My son, who is currently deployed, ordered a candle for my birthday and had it shipped to my address. I opened it today only to find, when I removed the paper cover, the candle has already be used. It was burnt, dirty, and had a price tag on the bottom as if they took it off display and just shoved it in some bubble wrap and put it in a box. It didn't even come in anything. Based on the packing slip, I can only see that it says Storenvy Pop Up Shop. I feel bad for my son who was trying to do something nice for his mother when he is so far away. I would never recommend this site on a bet to anyone.

    Bottom Line: No, I would not recommend this to a friend

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  • 1 out 1 people found this review helpful

    Sara's Treasure does not deliver merchandise

    • by Mary Ann Mitchell-Carr,
    • Frostburg, MD,
    • Mar 5, 2015

    Beware of Sara's Treasures. She says she ships from Frosburg, MD. I ordered two items which were paid in full in early February and have yet to receive these them. I have emailed her four times with no response.

    My next step is to file a Better Business Bureau complaint in Frostburg, MD. against her store. I ordered these two items for women who are battling cancer and to say the least, I trusted that she would do the right thing once she received the money for these items. All the other stores that I have purchased items from have come through in a very professional way.

    I am in the business of paying forward to people who are down on their luck or are facing death threatening diseases. But to be cheated is something that I can not stand. I will report the same on Pinterest making people aware of this woman.

    It gives Storenvy a very bad name to think that they have thieves selling items and taking money but not shipping them. Shame on you Sara's Treasure from Frostburg, MD. Be very aware of this store as I believe it to be a scam!

    Bottom Line: No, I would not recommend this to a friend

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  • Disappointed

    • by Joyce,
    • Dallas, TX,
    • Mar 3, 2015

    I never received my order, and no one is contacting me regarding the matter either. I am glad it was a small order for bows!

    Bottom Line: No, I would not recommend this to a friend

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  • 1 out 2 people found this review helpful

    Returning items

    • by Samantha Myers,
    • Michigan,
    • Feb 12, 2015

    Unable to return items and could not get a response from the seller or Storenvy. Do not use this site. Paypal does not have long enough insurance coverage! Use Amazon!

    Bottom Line: No, I would not recommend this to a friend

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  • 4 out 6 people found this review helpful

    Five good reasons why storenvy sucks.

    • by Why you should not shop at storenvy ,
    • Jan 28, 2015

    Why you should not shop at Storenvy:

    1. Storenvy took 5 days to get back to me when there was a problem.
    2. Does not regulate their members or products for quality control.
    3. Made no effort to fix the problem and made absurd lazy excises for the problem
    4. Has no phone support or accountability
    5. Has no working digital download system for digital goods

    Those those are the five good reasons why I think Storenvy sucks. So don't shop there

    Bottom Line: No, I would not recommend this to a friend

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  • 1 out 3 people found this review helpful

    4-Forever Clothing Co

    • by Madi,
    • Jan 24, 2015

    Storenvy is absolutely a scam. Never order anything on this site. I ordered some really expensive Uggs, and never received my product or money. The store owner name was BRITT TURNER! She was very shady. She stopped answering my emails, and never gave me a tracking number.

    Bottom Line: No, I would not recommend this to a friend

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  • 5 out 6 people found this review helpful

    I got ripped off

    • by Roxana,
    • L.A.,
    • Jan 10, 2015

    Ordered an expensive stuffed Pokemon character in mid November for my son. Hoped to have as a Christmas gift for him. It's now January and not even a fake tracking number?

    Bottom Line: No, I would not recommend this to a friend

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  • 5 out 6 people found this review helpful

    The best!

    • by Angela,
    • Akron, Ohio,
    • Sep 18, 2014

    I sell on here and I bank! it is way better than eBay in my opinion!

    Bottom Line: Yes, I would recommend this to a friend

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  • 4 out 8 people found this review helpful

    Fraud and Scam

    • by Katie,
    • Aug 21, 2014

    I ordered my wedding dress thru thedarkqueen on storenvy.com. The woman from the dark queen website ripped me off $400 when she told me my dress would be ready mid August. I ordered it at the end of June she knew that PayPal had a 45 day policy but told me it was a custom- made dress and told me it wouldn't be ready until past this. I believed her. Storenvy is taking no responsibility and crediting me nothing. Never use either site.

    Bottom Line: No, I would not recommend this to a friend

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    Comments (3)
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    • Aug 30, 2014

      Wondering

      Why would anyone purchase a dress online? You are just asking to get ripped off!

    • Sep 29, 2014

      jeanetmarie

      No one deserves to be ripped off.

    • Dec 20, 2014

      Lexi

      Why would you buy a wedding dress...from a store that was made by a random person?

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  • 2 out 2 people found this review helpful

    Great seller and store linen

    • by Andrei,
    • Aug 1, 2014

    Bought a linen cloth from the seller Fabric1Yard. Very good and high quality. I recommend.

    Bottom Line: Yes, I would recommend this to a friend

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  • 6 out 7 people found this review helpful

    Zero support on website

    • by Allison Stover,
    • Washington DC,
    • Jul 27, 2014

    I got an email from this company "welcoming me" to my new account which I never signed up for. I looked high and low for customer support number - NONE. Then I tried repeatedly to use their email form which just keep freezing up and telling me that my email had not been "posted" whatever that means. So of course I am worried about phishing and no one to talk to... what terrible, terrible customer service. How about a phone number on the website at least?

    Bottom Line: No, I would not recommend this to a friend

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    Comments (1)
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    • Aug 19, 2014

      tanya

      I just received the same message and have never heard of the company.

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Showing 1-11 of 36

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