About Storenvy

Established in 2009 and based out of San Francisco, CA, Storenvy is an online social marketplace where independent merchants can sell their unique, creative goods to consumers through their very own storefront. As a storeowner, Storenvy provides you with an opportunity to become an independent merchant in as little as five minutes, and to reach thousands of shoppers. This can be accomplished in two ways:

  1. Personal Storefront – This acts as your very owner corner of Storenvy, where you can customize to distinguish yourself from your competition. Your unique URL would be www.MyStoreName.storenvy.com (or a customer URL, as we’ll discuss later), and is where customers can purchase directly from you.
  2. Marketplace – The Storenvy Marketplace acts as a curator for all products on the site. For example: Imagine that you sell handmade scarves. A shopper types in “handmade scarves” into Storenvy’s search field, which returns your products, as well as those of your competition. The shopper would then have the ability to purchase through Storenvy, or click on your site’s link, and purchase directly through you.

According to TechCrunch, Storenvy’s goal is to become the Amazon for independent storeowners. Currently, the site claims that more than 40,000 items are added each week from over 50,000 stores, and that 50% of sales come directly from the marketplace storefronts (versus directly through custom the storefront). Despite the large amount of traffic on the site though, Storenvy currently has a D rating with the Better Business Bureau.

How Storenvy Works

When shopping Storenvy’s site, you can browse through thousands of products in Marketplace categories such as Clothing, Health & Beauty, Tech Gadgets, Accessories, Books, Jewelry, and much more. If you find a product you like, Storenvy gives you the ability to “Envy” the item, which is essentially adding it to your Favorites list. After this occurs, you will then be able see all the other shoppers who have added it to their Favorites as well. As a product accumulates more and more “Envys,” it will eventually appear on the Popular page, which further increases its ability to gain more “Envys.” This helps promote the product, and to increase its sales.

If you decide to set up a storefront, it will be completely free, and you can be up and running in as little as five minutes. However, you will be required to have a Business or Premier PayPal account, as this is the only payment processor Storenvy uses, for both store owners and shoppers alike. As such, all sales are subject to standard PayPal fees, which are currently set at $0.30 + 2.9% per transaction. Also, storeowners will be fully responsible for processing their own refunds via PayPal, including associated shipping charges.

After signing up, you will receive your own custom store located at www.YourStoreName.storenvy.com, or you can use your own domain name for an additional $4.99 per month. Some of Storenvy’s custom features include:

  • Control all of your product’s attributes, including pricing, images, descriptions, etc., with an unlimited product capacity.
  • Customize and “brand” your store to differentiate yourself from the competition.
  • Order tracking – view and manage all incoming orders.
  • Create/offer discounts.
  • View your store’s stats using Storenvy’s built-in analytics.
  • Mobile device and tablet-friendly site.
  • Fans can shop directly from your Facebook page.
  • And much more…

Does Storenvy Make Money From Your Sales?

According to Storenvy’s website, they do not currently charge any fees for use of their service, with the exception of the $4.99 monthly fee for a custom domain name (e.g. without the .storenvy extension on your URL). However, the company claims that as of early 2014, they will begin taking a set percentage from all sales that occur through their Marketplace. In addition, Storenvy states that they will also be implementing a Marketplace Revenue Share early next year, which will act as an incentive to drive even more sales to your storefront.

Pros:

  • Shoppers can browse through thousands of products curated by independent merchants.
  • Feature-filled Custom and Marketplace stores, all of which are free of charge.
  • Easy setup.
  • Unlimited products.
  • Storenvy has the potential to be utilized as a marketing tool for your Marketplace store.

Cons:

  • 15 complaints with the Better Business Bureau, and an overall D rating.
  • Different refund policies that shoppers are required to constantly check on, depending on the vendor they purchase from.
  • While Storenvy claims they have a zero-tolerance policy toward scams/dishonest merchants, there is a window of opportunity between when the scams appear on the site, and the time they are shut down. During this time, Storenvy has no control over these types of transactions.

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59 Customer Reviews for Storenvy

Average Customer Rating: 1.8
Rating Snapshot:
5 star: 9 4 star: 2 3 star: 2 2 star: 3 1 star:  43
Bottom Line: 25% would recommend it to a friend
Showing 1-11 of 59
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  • 6 out 6 people found this review helpful

    I can't believe I wasted that much money

    I purchased a long-sleeved shirt, short sleeved shirt, a skirt, and a pair of shorts for my teen. All were from individual sellers.

    The short sleeved t-shirt was fine. No issues. The skirt AND the shorts were at least two sizes too small.

    1. The M O L A M O L A S T O R E space cotton trendy skirt pink/black, size Medium, pink, $19.20, was more of a size X-Small polyester. My kid is giving it away.

    Subtotal: $24.00

    Shipping: $13.00

    Storenvy Fee: $0.49

    Tax: $0.00

    2. MOOOH!! Daisy Denim Shorts, Medium, $29.99

    Subtotal: $29.99

    Shipping: $0.00

    Storenvy Fee: $0.49

    Tax: $0.00

    3. The FASHION STORE New Fall Winter 2013/14 Harajuku 3D Personalized Celebrity Photos long sleeve t-shirt, Medium, $19.00, would have been great for $4.99 at Walmart.

    Subtotal: $19.00

    Shipping: $9.00

    Storenvy Fee: $0.49

    Tax: $0.00

    All were a complete waste of money. And unless you're prepared to pay return postage to China, then Goodwill will gladly accept them.

    Bottom Line: No, I would not recommend this to a friend

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  • 6 out 8 people found this review helpful

    Do not buy!

    Do not be fooled. They will send you a table cloth not even CLOSE to pictured dress. Then, with proper procedures for a refund through PayPal, it's more than $100 to send back to China, so you're out most of your money.

    Bottom Line: No, I would not recommend this to a friend

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  • 4 out 4 people found this review helpful

    Avoid ChokeHer Necklaces!

    • Des Moines, Iowa,
    • Jun 3, 2017
    • Verified Reviewer

    Last fall I had ordered a couple of choker necklaces from the Storeenvy shop ChokeHer. I had ordered a few times before and always loved them! This time I had forgotten to put my apartment number, so I quickly reached out to the owner and received no response. Weeks go by, and she finally responds and says it is not her problem that I had forgot to put the number, and that the package had been lost in the mail trying to make it back to her. She offered no refund and was EXTREMELY rude about the whole situation. I was a paying customer who had been buying from her for a year.

    Unprofessional is the way I would describe this shop. And I never received the items or a refund, and it has been 6-8 months, when she stated she would get in contact with me had the necklaces made their way back to her through postage. A waste of money and time on my part when the owner could've checked the multiple emails and direct messages I had sent with the problem I had BEFORE she shipped out the products.

    Bottom Line: No, I would not recommend this to a friend

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  • 4 out 5 people found this review helpful

    Horrible experience, do not order!

    • Denver, Colorado,
    • May 12, 2017
    • Verified Reviewer

    I ordered a pair of the blinged-out Converse for my wedding on February 21st. Linda Taylor is the lady who helped me, through NOpespeakers.com. The website states the wrong picture of what the shoes will look like! They also say it takes two weeks at the most, and they are custom made to order. This is not true at all! I have pictures of what I got, all the gems were falling off and had fallen off. Glue was everywhere, and to top it off, they took 2 and 1/2 months, and I got them two days before my wedding, one day before I left for travel for my wedding. I was so upset and pissed off! I couldn't wear to my wedding what I wanted, and I could have made ones better than what was received.

    Then I had to pay for shipping twice to send them back and still haven't gotten a full refund.

    Do not buy from this site!

    Bottom Line: No, I would not recommend this to a friend

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  • 3 out 4 people found this review helpful

    Worst store ever

    There are absolutely no means to communicate with anybody about an order that has never been shipped. No communication after payment was processed, and it's been six weeks. Worst store I've ever purchased anything from, and I will never order anything again.

    Bottom Line: No, I would not recommend this to a friend

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  • 15 out 16 people found this review helpful

    Total ripoff, don't buy products from this company

    My son bought a pair of $200 shoes but never received anything from this merchant. I called several times to get a response, but I received NOTHING. I am out $200, plus $2.99 (?), and for what?

    This is a total scam! Don't buy from these merchants.

    Bottom Line: No, I would not recommend this to a friend

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  • 11 out 12 people found this review helpful

    Disgusting

    • Feb 9, 2017
    • Verified Reviewer

    I've never been angry enough to write a review. I see the scams above, and maybe I should be happy that my order didn't go through.

    There was an item that I was trying to buy, but it would not process. I emailed tech support, and they told me they tried it on their end and said that it was an "isolated" problem on my side. So then they had me try it on multiple different computers on multiple different browsers.

    When I complained that it's still not working, then they said that now they've actually tried it (so last time I guess it was a lie) and it turns out there's something wrong with the store's payment process. They said they would fix it, and one week later the item disappears. Absolutely disgusting, horrid, and incompetent.

    Bottom Line: No, I would not recommend this to a friend

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  • 14 out 15 people found this review helpful

    Order not received

    • Hentietta, NY,
    • Jan 24, 2017
    • Verified Reviewer

    We never received an order confirmation, but they took our money and never shipped our order. They don't provide a phone number and don't answer emails. Scam!

    Bottom Line: No, I would not recommend this to a friend

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  • 20 out 21 people found this review helpful

    Horrible, scam, fake!

    • Denver, Colorado,
    • Jan 9, 2017
    • Verified Reviewer

    I ordered a wedding dress from Storenvy, and was even allowed to chat with them first to ask questions, so it looks very legit. I was told my dress would be here in 15 days, but after 10 days of not hearing anything from them I emailed them about my tracking number, and they just kept lying and lying, saying that it's on its way, and then that they didn't send it because they didn't have my number.

    They never sent the dress and my wedding day is ruined. Storenvy did nothing to help, there is no way to even contact anyone. 100% scam!

    Bottom Line: No, I would not recommend this to a friend

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  • 9 out 10 people found this review helpful

    Scam!

    • Jan 4, 2017
    • Verified Reviewer

    Ordered a product from this company, they gladly took my money and never sent my package. I have been contacting them for months trying to figure it out but no one ever responds. I would suggest to never purchase from this site again.

    Bottom Line: No, I would not recommend this to a friend

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  • 29 out 33 people found this review helpful

    Beware

    • Tampa, FL,
    • Feb 1, 2016

    I order a product mid-November 2015 as a Christmas gift. Was charged right away but product never shipped. Numerous attempts were made to contact shop but no response. Never again.

    Bottom Line: No, I would not recommend this to a friend

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