FixMeStick Reviews

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FixMeStick

Overall Rating

4.3

697 Customer Reviews

Summary

FixMeStick is a plug-and-play USB device that is intended to remove viruses from your computer and optimize it for speed. See How customers are reviewing this product.

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Customer Reviews

4.3 Stars out of 697 Reviews
5 Star:70% 4 Star:11% 3 Star:3% 2 Star:4% 1 Star:10%
84% Recommend This Product
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Posted on Oct 3, 2019

Great product, great service

By Howard H., Goderich, Ontario, Canada, Verified Reviewer

I have been using FixMeStick now for several years, and occasionally I get Malware or Viruses that FixMeStick eliminates for me. The support team is excellent whenever I need them and responds quickly and they also provide McAfee AntiVirus at a deeply discounted price, which is most appreciated. I would highly recommend them to anyone. I would not be without them!

Bottom Line: Yes, I would recommend this to a friend

Posted on Oct 2, 2019

Fast advice

By Lorna H., Merseyside, England, Verified Reviewer

I was very impressed at the speed my inquiry was answered. It was in the evening too, so to be answered personally is to be commended.

Their advice was surprising too and completely got me back on board.

Bottom Line: Yes, I would recommend this to a friend

Posted on Oct 2, 2019

Chat line - excellent source of help from Linda.

By Pat K. I., Ladysmith, British Columbia, Canada, Verified Reviewer

I got my first FixMeStick after seeing the pitch on Dragon's Den. Being a computer nerd, afraid to try anything I didn't understand, still am, FixMeStick did everything it claimed. Makes me look smart. I figured if one was good a second one would be twice as good. Lost it, got a third one. Number two and three are now deceased. Number one is still going strong and a chat with Linda cleared up a problem in no time. An awesome product with Linda on the staff to help, what more is there to ask?

Bottom Line: Yes, I would recommend this to a friend

Posted on Oct 2, 2019

Best on the market

By Charles Y., Jacksonville, FL, Verified Reviewer

I've used FixMeStick for years now and couldn't be more happy with it. I've had Norton & McAfee both in the past. Run them and they find nothing, turn around and run FixMeStick and it captures viruses the others never found. I purchased mine on with a lifetime membership/warranty. I like the way they send you a reminder if you haven't run a scan in a while and how it is always updated. I recommend it to everyone that cares about their computer.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Sep 28, 2019

After a year of the FixMeStick

By Richard R., Tillsonburg, Ontario, Canada, Verified Reviewer

When I first saw and heard about the FixMeStick, I was immediately impressed with the simplicity of the idea. Here was a stand-alone device that, when activated, used its self-contained Linux OS to take over the PC or Mac computer to which it was attached, extract every single file from the hard drive of that machine, take out every bit of code that was not supposed to be there, bit by bit, and reinstall the cleaned file back onto the hard drive. Sheer genius! Add to that the automatic update of all the malware scanners in the FixMeStick via a live internet connection, and the idea becomes a sure-fire winner. But knowing how easy it is to hype claims that just aren't what they say, a little skepticism cannot be avoided. It took me a minute or two to understand what would happen when I used the FixMeStick I purchased through a very attractive online/TV promotion, but that's all it took. Operation is simple: plug it in, close whatever programs you have open, go to your file manager and click on the FixMeStick icon, then sit back and have a rest. All functions are then carried out automatically. You have the option of running a full scan or a "quick" scan, and a couple of other information management options, but that is all the user interaction that is required.

I use my FixMeStick on an Acer laptop running Windows 7. That particular unit is prone to seizing up temporarily, often at the most inconvenient times, by loading the CPU to 100% for no apparent reason. It had been running at an ever slower rate for a while when I got my FixMeStick, and I figured it was because there was getting to be a build-up of unwanted programs running in the background and using up CPU capacity. When my FixMeStick was delivered, I set about to run a full scan with it. I was very surprised that that first scan took almost three full days and had scanned something more than 354,000 files on my computer. The result was as I expected. The FixMeStick generated a rather long list of unwanted files that it had found and removed, most of which were bitcoin miners that had been put onto my machine during my online activities (as a contract writer/editor for a large publishing company, I often have to do a lot of online research for fact-checking and updating information, and I also receive about 200 emails per day from many different sources). After the scan, my computer ran significantly faster, as advertised. Since then I use my FixMeStick to run a quick scan (which takes a couple of hours) about once a month, and a full scan every 2 - 3 months. The last full scan I ran just a week ago found no problems at all, and scanned all 354,000+ files within 24 hours.

The bottom line for me is that this device is worth every penny I paid for it. I highly recommend it.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Sep 26, 2019

Best service yet!

By James J., Illinois, Verified Reviewer

Lost the stick and called to replace it! Was willing to pay the fee for a new one, but Karen is going to replace it no charge! Thank YOU!

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Sep 24, 2019

Viruses gone!

By Kathy B., Ipswich, SD, Verified Reviewer

I bought 2 FixMeSticks. I accidentally loaded both sticks on the same computer. When I contacted the company and informed them of this they issued me another license for another computer. I was then able to use that Stick on my laptop and found 7 viruses. These Sticks are great!

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Sep 23, 2019

Great service!

By Terry P., Somerset, United Kingdom, Verified Reviewer

The stick was not compatible with my computer but you soon put me on the right path and all is well! Very good back-up and service. I am getting on in years but it was simple, even for me!

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Sep 17, 2019

FixMeStick refund

By Ray C., North Carolina, Verified Reviewer

FixMeStick works fantastic! I highly recommend using it. The only reason I'm canceling mine is our corporate office is coming in to take care of our PC's and have their own policies and procedures in place.

Shruti went above and beyond in helping me with my cancellation request and refund.

Great people to work with and a GREAT item to have in your arsenal against viruses, Trojans, etc.

Bottom Line: Yes, I would recommend this to a friend

Posted on Sep 17, 2019

Great support

By Dan P., Windsor, Ontario, Canada, Verified Reviewer

I was attempting a regular scan with my FixMeStick. I got a message to do a Factory Update. Tried that 3 times with no success. It just kept hanging up. Contacted FMS support by email. Karen replied with instructions that were short, sweet and to the point. Very professional. She suggested I download a special file, which I did. It worked like a charm. Thank you very much, Karen.

Bottom Line: Yes, I would recommend this to a friend

Posted on Sep 16, 2019

So far no problems here

By Matthew D., Victoria, British Columbia, Canada, Verified Reviewer

It seems to be working great - so far I've had no problems here, my computer seems to be working better now and I'm virus-free here. I use the FixMeStick every second or third night before bed to do a check and it's working out great.

Bottom Line: Yes, I would recommend this to a friend

Posted on Sep 14, 2019

New FixMeStick - September 2019

By Tony T., Leeds, United Kingdom, Verified Reviewer

Does what it says on the tin. It took over 5 hours to scan fully but I have over 1 T of content. The lifetime cover and up to 3 PCs sold it to me.

Bottom Line: Yes, I would recommend this to a friend

Posted on Sep 13, 2019

Don't buy this unless you already think you have a virus

By Andy R., England, Verified Reviewer

Have used this on five-year-old desktop (running a bit slow) and it found absolutely nothing and made no difference to my PC. I would have expected to find something on PC this old. This would appear to just be yet another bit of software that makes many claims but doesn’t deliver, it does, however, have the usual option to buy more software adds.

Bottom Line: No, I would not recommend this to a friend

Company Response from FixMeStick Technologies Inc.

Sep 17, 2019

Hi Andy,

Sorry to hear the FixMeStick did not improve your computer. I replied to your earlier review asking you to email us. We'd be more than happy to take a look at your computer to see if the FixMeStick might have missed anything, or recommend next steps to speed up your computer!

Looking forward to hearing from you.

Best,

Claire

Posted on Sep 13, 2019

Early days...

By David W., Manchester, England, Verified Reviewer

Ok, here is my very early days' review of my recently purchased FixMeStick. I decided to do my first scan overnight as recommended, I run a Windows 10 Desktop PC. It's about 3 years old now, I do not visit any obviously dodgy websites, and use my computer daily but wisely. However, when I first installed the FixMeStick into a rear USB port as per instructions...it wouldn't run, I went through the three attempts and still it wouldn't run. I was worried I might have to go into the unknown territory of manual loading...but I thought I shall remove it and try again...hey, presto! When I tried again it loaded first time...maybe a glitch? But I was relieved. Then after doing all the screen told me to do, I duly left it overnight scanning. In the morning it had found five possibly threatening, bugs on my machine, quite good actually for a 3-year-old machine in this day and age! Anyhow, I clicked on clean the threats, and then they were gone, with no seeming adverse effects to my daily use. So early doors...it worked AFTER the initial three fails. I removed it and reinstalled it, it worked, fair enough I suppose, so not perfect. But satisfactory would be my first early days' report...I cannot tell whether the initial three fails were down to my Windows 10 machine or the FixMeStick not liking my machine? But it did work eventually and did the job. So I'm going to give it a 4 out of 5 rating, only due to the first failed attempts...if it works from this point on perfectly my rating will increase accordingly.

Bottom Line: Yes, I would recommend this to a friend

Posted on Sep 12, 2019

First time use of FixMeStick

By Joe B., San Antonio, TX, Verified Reviewer

I got the FixMeStick to try and fix another laptop that had crashed. The stick would not work on that laptop. However, when I set it up on my desktop, wow, was I in for a surprise. It took about 2 hours to scan my computer and found problems that I had suspected were on the PC. The stick fixed all of those issues and now I am a happy camper. I would recommend this stick to all the people that suspect problems are lurking on their computer.

Bottom Line: Yes, I would recommend this to a friend

Posted on Sep 12, 2019

Software

By Andy R., England, Verified Reviewer

Used this on an old four years plus desktop (running a bit slow at times!), made no difference to the machine, nor did it find anything during the scan. I would have expected to have found something on PC this old which is used every day. This appears to just be yet another bit of hyped-up software! With the usual ads to sell you other software.

Bottom Line: No, I would not recommend this to a friend

Company Response from FixMeStick Technologies Inc.

Sep 13, 2019

Hi Andy,

Sorry to hear the FixMeStick did not improve your computer. Sometimes, if your computer is slow or old, it's the software on the computer (as well as bloat from lots of documents/pictures, etc.) that is slowing it down, and not viruses. Please reach out to our support team at support@fixmestick.com and we'd be more than happy to take a look for you (to see if the FixMeStick may have missed anything, or whether it's just your software) and recommend next steps you can take to get your computer running smoothly again!

Looking forward to hearing from you.

Best,

Claire

Posted on Sep 12, 2019

Mac FixMeStick

By John C., Louisiana, Verified Reviewer

The support was fine but I'm not satisfied with the FixMeStick's use with a 2019 MacBook Pro...it won't work. You can find out about this with my call. I feel I did not get my money's worth. If you're a PC user it works fine.

Bottom Line: Yes, I would recommend this to a friend

Posted on Sep 11, 2019

Excellent product

By Kevin C., Warrington, England, Verified Reviewer

Found two problems, laptop running like new. I have Kaspersky and that didn't spot it. Highly recommended, peace of mind knowing everything is running well. Does what it says, took approximately 2 hours from setting up registering than scanning my laptop.

Bottom Line: Yes, I would recommend this to a friend

Posted on Sep 10, 2019

Had given up in July!

By John M., Ontario, Canada, Verified Reviewer

Had trouble loading Updates. Both of your agents were very patient. I am not all that computer competent but they both came up with options. The last guide to download worked! Went through the full scan, took over an hour to do so. Happy to see that there were no issues.

Please thank both agents.

Bottom Line: Yes, I would recommend this to a friend

Posted on Sep 10, 2019

Not had it long.

By Janet C., Rockford, IL, Verified Reviewer

I have not had been on my computer since we used the stick, until now. But so far it seemed to have done its job. It just kind of stinks that I now have to reload everything. Will give more feedback when I have used my computer more.

Bottom Line: Yes, I would recommend this to a friend

Company Response from FixMeStick Technologies Inc.

Sep 11, 2019

Hi Janet,

Thanks for reaching out. If you're having trouble with your computer after running a FixMeStick scan, please email us at support@fixmestick.com and we'd be happy to help you with anything!

Best,

Claire

Posted on Sep 10, 2019

External scan is the way to go!

By Andre V., British Columbia, Canada, Verified Reviewer

Was experiencing spontaneous shutdowns while running Kaspersky and Malwarebytes full scans.

Wondered if this was caused by infection with Trojan or Worm - which would've surprised me since I'm knowledgeable and very careful about security issues.

So ran FixMeStick, which came up clean. FixMeStick ran in Cool Mode, so was able to complete scan. Confirmed that my security procedures are working, which was valuable.

Now I know the problem is due to overheating, not virus, which is a big help. So now I'll be doing a major internal cleanup, with possible fan replacement.

FixMeStick has been a valuable troubleshooting tool for me. Thank you.

Bottom Line: Yes, I would recommend this to a friend

Posted on Sep 9, 2019

Had horrible pop-ups that wouldn't stop - FixMeStick solved it

By Mark W., Quebec, Canada, Verified Reviewer

This was a tough virus. Pop-ups wouldn't stop and I couldn't even run FixMeStick. The support team (Linda, who's amazing) walked me through getting fixmestick to run, and when we discovered the problem was browser based, she did a remote fix. As a small business owner, FixMeStick is like my own IT dept for viruses. It's a peace of mind having the FixMeStick to run monthly to know my computer is clean and the support is there when I have a problem. Much cheaper than bringing in an outside person. I'd recommend to anybody, especially a small business owner. Thank you FixMeStick!

Bottom Line: Yes, I would recommend this to a friend

Posted on Sep 9, 2019

Dependable

By Nina F., Arizona, Verified Reviewer

I had purchased the FixMeStick back in 2017 and used it on a previous computer which I still have but purchased a newer computer (open box) which seemed to be giving me problems when I found my Stick, and requested assistance and was immediately contacted and assisted.

The customer service is efficient and prompt as is the follow-through of your issue(s).

To date, I am extremely happy and glad I decided to purchase the FixMeStick as a way to rid my computers of malware and other infections.

Thanks, FixMeStick, you have me for life.

Bottom Line: Yes, I would recommend this to a friend

Posted on Sep 9, 2019

It's NO GOOD stuff. My computer has not seen any change.

By Richie P., Calgary, Alberta, Canada, Verified Reviewer

NO GOOD. There is it. The product has not helped my computer. It took it's sweet 4 hours to scan but after starting it, the slowdown was the same. Should not listen to people who spread fake reviews.

Bottom Line: No, I would not recommend this to a friend

Company Response from FixMeStick Technologies Inc.

Sep 9, 2019

Hi Richie,

Sorry to hear you're not satisfied with the FixMeStick. Sometimes a computer's slowdown is not caused by a virus. In these cases, the FixMeStick will not improve the speed or functionality. Please send our support team an email at support@fixmestick.com and we'd be more than happy to recommend and help you with some next steps to take to get your computer running quickly again!

Best,

Claire

Posted on Sep 8, 2019

FixMeStick improved laptop performance

By Fred C., Denver, CO, Verified Reviewer

Ran my FixMeStick for the first time yesterday on a 6-year-old laptop, now the laptop is performing faster and without freeze-ups, which I have been having for a couple of years. It did not find any virus, which was a relief for me. I can now use my laptop without fear of any virus I am glad I bought this from MSN, the virus protection I already have would freeze up after scanning about half of my files, FixMeStick scanned all of my files.

Bottom Line: Yes, I would recommend this to a friend

Posted on Sep 8, 2019

Would not even load properly in 2 diff computers

By Howard G., California, Verified Reviewer

Not sure why, but I have a desktop and a laptop and neither one of them could load this program. The laptop appeared to start loading, but to no avail...nothing! Am sending back to HSN.

Bottom Line: No, I would not recommend this to a friend

Company Response from FixMeStick Technologies Inc.

Sep 9, 2019

Hi Howard,

Thanks for reaching out! Sorry to hear you're having trouble getting it working on your computers. Please email us at support@fixmestick.com with your question and we'd be more than happy to help you get it working on both your computers!

Looking forward to hearing from you.

Best,

Claire

Posted on Sep 6, 2019

Totally satisfied

By Robert P., Gore, OK, Verified Reviewer

I have been wanting to try the FixMeStick for some time and though I did not have any issues with Malware it did improve the performance of my older computer. I would recommend to my friends to try it if they are experiencing issues.

Bottom Line: Yes, I would recommend this to a friend

Showing 109-135 of 697

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