Kokoon Headphones Reviews

Horrible, frustrating experience. I bought my earphones in July, they were not great and didn't fit properly or help me sleep. I attempted to do the return/refund as it was within the 30 days. Took ages to get that all sorted, and now here I am nearly 10 weeks after they received them and zero refund. Only 1 response to my emails to follow up on what's happening with an email saying they had "issues with their payment system" which I can see in other reviews people saying the same thing. I'm guessing I won't see my refund ever. STAY AWAY from this company.

Length of Use: 3–6 months

Bottom Line: No, I would not recommend this to a friend

It took over three years to receive my Kokoon headphones after backing it on Kickstarter. I finally got them a couple of weeks ago and the audio quality is not very good. The finished product also looked like an advanced prototype. I'll be buying the Bose or Sony noise canceling headphones instead. Unless you are really going to use them to help you sleep, I'd suggest you pass.

Bottom Line: No, I would not recommend this to a friend

I have been patiently waiting and waiting for quite some time. Each time I inquire I receive a polite email letting me know my information has been updated. My information never changed. I never get an actual response to my question.

The unresponsive responses are more frustrating than the actual wait!

I don’t know if I will recommend Kokoon to a friend because I have haven’t received mine yet. I would recommend they look elsewhere if searching for an aid for better sleep. Waiting over a year will result in crankiness. I had to select yes or no to post my review.

Bottom Line: No, I would not recommend this to a friend

I have trouble settling for sleep and getting back to sleep.

Having read the overall positive reviews, I dug deep and purchased a pair. After all, if it works, it's worth it.

Noise cancelling:

I'm starting off with the bad news - Active Noise Cancelling is ineffective. It is truly disappointing when the sleep exercises in the Kokoon app has done its bit, and I'm distracted by a cawing crow or a passing ambulance in the distance. Any other headphone would be able to deal with these noises. By design, over-ear headphones are still better than other headphones at reducing noise, but ANC is simply not working.

Design:

Beautiful in grey, but the materials are flawed. Fabric earpieces are detachable and washable, but the band of the headset is also wrapped in fabric. This should either be made from a wipe-down material, or it should be washable. Despite great care, I have already marked this lightly.

Comfort:

Snug, and I can rest my head lightly on the side of the headphones. Kokoon are more comfortable than other headphones, but hurts my ears after prolonged wear. I end up waking up to take them off in the middle of the night.

App:

Quality and simple exercises. I bought the headphones to listen to Sleepcasts from Headspace (paid subscription), so I end up using both.

In the end, a pair of Apple Airpod Pros resolved all the above issues. However, over-ear headphones are debatably better for ear health than in-ear headphones.

Overall, the Kokoon can help me sleep - on occasion. I enjoy having a dedicated pair of headphones that I associate with sleep. However, taking the price into account, it's hard to justify when I bought it for its noise-canceling abilities.

Length of Use: 6–12 months

Bottom Line: No, I would not recommend this to a friend

Eight months on and I have just received an email "I know some of you have experienced a delay with receiving your Kokoon headphones. This has been caused by us discovering a small manufacturing defect in our latest batch."

OK...these things happen...thanks for letting me know. Looking at some other reviews though I am getting a bit nervous about delivery.

Rating of 3 stars reflects service to date - not the phones themselves, since I don't have them yet!

Bottom Line: No, I would not recommend this to a friend

I finally received my headphones after a long wait, and they are really cool. They fit well, the sound is really good, and so far the EEG sensors seem accurate. They are quite big and reasonably heavy, so not the most comfortable headphones to wear when running about town, but in bed they are great.

Bottom Line: Yes, I would recommend this to a friend

As others have said, this product was quite delayed, to say the least! I ordered from Kickstarter several years ago, and finally received my headphones in November.

I've used them for a while, and in fairness, they are great, easily the most comfortable headphones I've used. They also come with an app, I've seen the app updated a couple of times, and it has some good content in there. They've been helping me relax quite effectively.

I have to take one star off because no one should have to wait that long for a product.

Bottom Line: Yes, I would recommend this to a friend

I backed this product on Kickstarter. Took forever. But they did finally arrive just in time for Christmas and I've been enjoying them since. Very comfortable. Definitely worth a go.

Bottom Line: Yes, I would recommend this to a friend

After writing the review below, Kokoon responded very quickly and sent me an email clarifying the situation. At the moment, Kokoon doesn't have service centers in many countries including the USA and so, until they do, they are covering the shipping charges for headphones returned for repair. This makes me a much more satisfied customer, and so I've upped my star rating.

Bottom Line: Yes, I would recommend this to a friend

I know usually you need to fix the problem at the source and my partner is doing her best she can, but still I woke up and could not fall asleep anymore.

Therefore I decided to use my Bose noise-canceling headset with just noise canceling on as a remedy. Which worked, but...

- You do not sleep comfortably.

- The earpads were worn out after several months.

Therefore I was happy to discover Kokoon some time ago, and despite they were in startup mode, I liked the concept and waited eagerly for my headset to arrive.

Now I am using the Kokoon device for over 2 months and it offered me more than expected.

Noise-canceling was my first goal combined with comfortable sleeping - that worked for me.

Next, the additions through the app: The Beach Waves and the random white noise sound made me sleep even better. I love sleeping near the sea and got the same experience (stereo).

All the other features to relax and sleep better provided by the app are not (yet) necessary for me - so I did not experiment with them.

Conclusion: Kokoon makes me sleep comfortable and even better thanks to the app.

Bottom Line: Yes, I would recommend this to a friend

UPDATE: Company responded immediately. Got the headphones within a couple of weeks. The headphones are outstanding and interact smoothly with their Kokoon app. Would recommend the product - be sure to follow up with the company and be patient.

Bottom Line: Yes, I would recommend this to a friend

I am a pretty sound sleeper - but not when I travel. I obtained these mainly for the noise-canceling features, but also for access to the guided sleep programs (which, I must say, are excellent!). Noise-canceling seemed to be just so-so IMO as it didn't seem to help much on the airplane, however, it was VERY noticeable in the hotel. So much so that suddenly hearing my own heartbeat became a little distracting. And the guided sleep programs are completely amazing. The breathing and relaxation techniques put me at ease almost immediately and allowed me to settle into a deep sleep pretty quickly. According to the app, the headphones powered down within 15 minutes of me pressing play because they had detected that I had fallen asleep. I have not had any problems with my headphones and I have not had any issues sleeping in them. I know that some people have reported fabrication issues and sound quality issues, but I have not experienced these. I keep these headphones in their case when not in use and I don't use them for general audio playback as I have other, high-quality cans for that purpose. These are strictly for sleeping.

Bottom Line: Yes, I would recommend this to a friend

My partner is a very LOUD snorer and I live near an active railroad. I did have Bose sleepbuds but they were insufficient, both in battery quality and in options. I have found that Kokoon’s solution to be the answer to my prayers. I will admit that I was skeptical about comfort while sleeping. I am a side sleeper. I was blown away. The first night was an adjustment, but after that no issues. I love being able to listen to whatever I want to as I fall asleep and have the headphones sense when I fall asleep and switch me to white noise. As a former engineer, I am impressed by the quality, functionality, and flexibility of there headphones. I would buy again without hesitation.

Bottom Line: Yes, I would recommend this to a friend

The Kokoon Headphones are very comfortable and do a very good job of blocking out ambient noise. They take a few nights to get used to - but then they are very comfortable and help improve sleep quality when you are used to them. I am impressed with the durability, sound quality, and comfort. The app is somewhat basic but is a nice added extra. If you are buying the headphones as a sleep tracker, wrist-mounted trackers will do a better job - but as a pair of ultra-comfortable headphones that will last a lifetime - these are spot on.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

These are great - just remember to charge them each day, otherwise they don’t last a second night and you will be scrabbling about in the dark trying to find the audio cable. Using that the noise canceling doesn’t work.

My only complaint is that the sleep data won’t sync.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

Overall, it's been a big improvement. It has helped me sleep as long as I have YouTube sleep hypnosis videos playing on loop all night long. There are still times I don't sleep but overall a big improvement.

Length of Use: 6–12 months

Bottom Line: Yes, I would recommend this to a friend

These headphones are great! I purchased them because the neighbor had a loud, barking dog. The headphone noise cancellation in combination with relaxation sounds helped me immensely with falling asleep. Headphones are designed so that you barely feel them as you're falling asleep. Battery life did not meet the advertised time so I'm not able to use these through the entire night.

Length of Use: 3–6 months

Bottom Line: Yes, I would recommend this to a friend

My Kokoon Headphones arrived quickly and efficiently (bought in January 2020).

General appearance is good and they are of quality construction, even if just a touch on the heavy side for my liking. I love the protective case for travel and storage at my bedside.

I bought these headphones essentially as a sleep aid, to blot out external noises and aid relaxation from the in-built meditation and soundscapes on the app. Initially, as I am traditionally a side sleeper, I was unable to sleep comfortably with the headphones on, so I was disappointed that I was unlikely to achieve my goal. However, I changed my pillow to a softer one, and now have trained myself to sleep on my back with head tilted with ear and phones nestled into the pillow on one side. Now positioned comfortably with the headphones on, I drift off to sleep much quicker and stay asleep for longer than I did before I had them. Good result for me.

I worried that wearing and playing Bluetooth headphones all night in bed was bad for my hearing and harmful to general health, but as the sound fades over time as you fall asleep and then the headphones automatically switch off when you are actually asleep, I now believe the sleep benefits out way any risks.

I occasionally use my headphones for playing my streamed music during the day, and although I am not an expert, the sound quality is definitely very good for my needs.

Length of Use: 3–6 months

Bottom Line: Yes, I would recommend this to a friend

Bought these as a gift for someone going through a tough time and struggling with sleep. They have worked well, offering a chance for peaceful sleep. Great design. Very pricey, which is why I'm dropping one star off.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

Thought I'd add my two cents as mine have (after a long wait) arrived.

Pros:

Initially, I was a little skeptical as they are quite big, but upon wearing them, I found them really very comfortable. I've had a quite few nights sleeping in them, and they've been great. I listened to some of the Kokoon content (which is pretty good) and used to listen to an audiobook I've been listening too.

Cons:

I don't quite think the ANC is as good as my Bose, but they certainly did a decent enough job for me of blocking out other noises

Conclusion:

Well worth the wait. I'm really happy I stuck it out in the end as these are much better than I was expecting. Really useful addition for any frequent listener to audio before bed or to relax.

Bottom Line: Yes, I would recommend this to a friend

Yaaaaaaaaaay. Mine finally arrived! I am loving it; it’s really comfortable.

The app design could be a bit better, but the content and narrator’s voice are amazing. Does anyone know who the narrator is?

Bottom Line: Yes, I would recommend this to a friend

I backed Kokoon on Kickstarter many years ago and they finally arrived. The headphones seem high quality and very comfy. I've used them in bed a few times and they've been great. The app looks like it still needs more work, but I've been using some of the tracks with a voiceover and they are very relaxing.

Thank you, Kokoon, for finally delivering.

Bottom Line: Yes, I would recommend this to a friend

Nice looking product and well made. Very functional and really helped me sleep. I thought they would be itchy after a while, but actually, you hardly know you're wearing them. The app is not hard to work out, even for me! Recommended.

Bottom Line: Yes, I would recommend this to a friend

I was literally just about to cancel and ask for a refund when I got my email to tell me it was being delivered!

I have been waiting for a loooong time, but it’s worth it. They are the most comfortable headphones I’ve ever had, and the sound is amazing.

I love having them on the tube and just feel in my own little world (even on the Bakerloo line).

I will update on sleep and the app soon!

Bottom Line: Yes, I would recommend this to a friend

Probably my longest wait for a product ever, but now it’s here and all sins are forgiven for me. I brought the product as I travel a lot (often economy for me) and really wanted something that could help ease the pain of all those flights a bit.

My first impression was positive. It comes in a nice green box with a little note from the team. You get an eye mask, audio cables, charger, and a decent case. The headphone itself is really impressive and feels quality. The first use you have a little animation, which was handy, then you get directed into a kind of onboarding audio coaching. My first home test went well and I managed to pair fine, then had a little explore around the audio tracks finding some good stuff within.

What really prompted my review was when I used them to travel where they are superb! So much more comfortable with my Beats, and I slept for the first time on a flight in what feels like forever. I would highly recommend these for a frequent traveler; really comfortable and some good audio, which certainly put me out.

Bottom Line: Yes, I would recommend this to a friend

I’m loving the quality of the product. I’ve been using them a week and finally wore them all night.

Steve’s voice is very hypnotic as he takes you through relaxation techniques.

The product works!

I can’t wait to see how it develops to give me a personalized sleep experience.

Bottom Line: Yes, I would recommend this to a friend

These headphones have been designed around user needs, they feel wonderful when wearing and are easy to fall asleep in. They have started to make a real difference in my sleep pattern. Well worth it.

Bottom Line: Yes, I would recommend this to a friend