Slim Cycle Reviews

They claim this bike is for people up to 6'4" in height but this isn't true. I'm 6'1" and I could barely get on this bike. I had no space to pedal and my knees were practically in my chest. Plus, this bike is NOT easy to transform from foldable to upright or recumbent and the seat is terribly uncomfortable. The backrest was digging into my back, very painful. Everything is a lie. I got this bike three days ago and am returning it tomorrow. I didn't like anything about this bike and am so excited to return this junk. Buyer beware. If you are over 5'5" and expect an easy bike to use, don't bother with this mess.

Length of Use: Less than 3 months

Bottom Line: No, I would not recommend this to a friend

I ordered my Slim Cycle on 5/2/20. Paid the first payment. Once payment went through I received the success your payment went through notice. To this date, I have not received any confirmation from BulbHead or SlimCycle.com. I have called the number twice for BulbHead and both times the person that answered barely gave me any information. I was told the first time it would take 3-6 weeks. Second time I called that it had been back-ordered. Only because I called! Why does BulbHead or Slim Cycle not contact customers like other companies to advise item's tracking? I understand since we are going through a pandemic there are delays but shouldn't the company acknowledge the order received and approximate delivery date, and also if any delays?

I will never order from BulbHead again. They advertise on national TV and should not. Rating would be zero! But I had to give at least one star!

Bottom Line: No, I would not recommend this to a friend

I ordered my bike at the end of April. My credit card shows that they took the money from my credit card on 5/1/2020. I have tried to reach them on the phone listed. I get put on hold stating it will be an 8-minute wait. After 5 minutes, the phone hangs up. I have tried to reach them via email and no response. I guess I will have to complain to my credit card company. Bad service and company.

Bottom Line: No, I would not recommend this to a friend

No exaggeration, I’m getting a refund through my credit card. Ordered on Apr 21st and still have not received. Can’t get anyone on the phone. No response to emails I’ve sent. However, you can get someone on the phone if you want to purchase. A joke and a bad business! Do your research! Do not order from BulbHead!

Bottom Line: No, I would not recommend this to a friend

THIS COMPANY HAS THE WORSE CUSTOMER SERVICE AND PHONE SYSTEM THAN ANY OTHER COMPANY I HAVE EVER ORDERED FROM.

I ordered the Slim Cycle from their website. I ordered it on 5/3/2020, they charged my card on 5/4/2020. They claimed they won't charge you until it's shipped. Three weeks later no bike, so I called. The person I spoke to said it should be here within a week. Two more weeks pass, no bike. I called, held for 11 minutes, the call dropped. Called right back, held for 10 minutes and call dropped again. I then emailed them...4 different times. They state they would respond with 48 hours. Did not respond.

I contacted my financial to dispute the charge in late June. They researched and refunded the charge on 7/14. Now today, 7/30, they finally reply with "We are sorry for the delay. We canceled your order."

Bottom Line: No, I would not recommend this to a friend

I ordered the Slim Cycle on 5/13/20. They said they would not charge my card until the product is ready to ship. On 8/20/20, I had to cancel my order due to still not receiving it and my patience has run out. They charged my card and told me as of today, it would be 2 to 3 weeks for expected delivery. They would not issue me a full refund as per my request. They want me to wait for the delivery then refuse the package. No deal, just don't deliver it. These people are crazy and have no idea what they are doing. They have about 4 Customer Service #'s to call them and all of the reps are difficult to understand. If I could give them a half of star, I would. Save yourself the stress and your money and go buy one somewhere else. The absolute worst experience ever, and they still have my $212.21.

Bottom Line: No, I would not recommend this to a friend

I have tried unsuccessfully to order the Deluxe model of Slim Cycle. I have to have a bike that allows a recumbent position because of a fractured knee cap. I have called back several days in a row and received different information from a call associate. I have been told the order will ship anywhere from 3-5 days to 4-6 weeks. My initial payment has been quoted as $50+ to $142.00 for the Deluxe model. A 30% off coupon popped up and now they deny it ever showed on their BulbHead website.

I don't have hundreds of dollars to spend on a stationary bike so this seemed ideal. I am 70 years old now and have opted not to return to the gym I used to go to - where recumbent bikes were available.

So this is my review for the bike I almost received!

Any responses?

Bottom Line: No, I would not recommend this to a friend

I bought this bike in March of 2020 and in October 2020, my left pedal fell off and I screwed it on, but then I noticed the pedal was still loose even though I put the pedal back on and the same thing happened 2 more times. I called Slim Cycle and BulbHead in November 2020 and was advised due to the pandemic there is a delay with delivery drivers. In January 2021, still no replacement pedal nor pedal holder. I called back and they told me they are on backorder. I got a postcard in February 2021 saying they are on backorder. I called in March and the guy assured me the pedal is on backorder and that he will send me another postcard about that. Here it is April 15, 2021 and I still don't have a functioning pedal nor pedal holder that holds the pedal. I even bought a pedal of the same size as the Slim Cycle pedal, from Walmart, and the pedal holder won't even hold that pedal. I wasted a little over $200 for this and I only bought Slim Cycle because I knew I wasn't going to work out at the gym anymore during this pandemic.

I don't like to leave bad reviews, but every time I look at my Slim Cycle bike, I feel liked I've been ripped off and I just feel like I wasted my money. What makes it even worse is all this time has gone by and my warranty is probably no longer active and at this point, I wish I could just get a refund, because I still don't have a secure pedal holder nor a secure bike pedal.

Length of Use: 3–6 months

Bottom Line: No, I would not recommend this to a friend

I purchased the bike in December 2018. The bike is great and the body toner is good. But the free videos are not free like the ad said.

It is only free for a length of time, after that you must purchase a subscription from the service, which was not mentioned in their ad.

Bottom Line: No, I would not recommend this to a friend

Purchased via the internet at end of April. No confirmation email and no info as to when I would get the bike - so I was a little afraid I got "scammed". My card was charged for the first payment. A week later the bike arrives. Only received a packing slip - to show it was multipay and the balance. Cycle works great - one month later, my card is not charged. No bill in the mail, or email. Another month passes - no bill in the mail, no email.

Today, now three months later, I get a message that I have a balance due? It's after hours so I have to wait to talk to the "billing office". Called the customer service number on my packing slip to hear that because I paid via the "internet" there were some internet process problems. I ask for a mailing address to send the payment - and there is confusion regarding what I mean. "We have no address?" When I read the address on the packing slip I am told that is just a "warehouse" and I have to call the billing office. Not gonna lie, I feel a little skeptical now - wondering what I have gotten myself into.

Length of Use: 3–6 months

Bottom Line: No, I would not recommend this to a friend

Put together pretty fast. It’s an ok bike, the backrest is not very comfortable and wish the screen and pulse handled bars came up higher because you have to come way forward to get your hands on it.

Bottom Line: No, I would not recommend this to a friend