Trim Down Club

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Trim Down Club

Overall Rating

2.9

94 Customer Reviews

Summary

Trim Down Club is an online-only weight loss program, created by nutritionists and dietitians, focused on proper nutrition to help you shed unwanted pounds. It may be right for you, but there are some downsides to this program.

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Customer Reviews

2.9 Stars out of 94 Reviews
5 Star:39% 4 Star:7% 3 Star:5% 2 Star:3% 1 Star:44%
44% Recommend This Company
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Posted on Apr 9, 2021

A bit confusing at first

By Hannes K., Miami, FL, Verified Reviewer

I thought I would receive my meal plans in my email, but it never came through. When I wrote them, they instructed me to log into my account and I found tons of useful materials as well as chatting with a very helpful lady who showed me around and helped me make my own menus. Now I love the program and log in frequently to look over recipes.

Length of Use: 3–6 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Recipes

Articles

Chat

Sign-up process

Email offers

Company Response from Trim Down Club

Jun 20, 2021

Hi Hannes,

Thanks so much for your review! We are happy that you are satisfied with the service and are enjoying the website!

If there is anything else we can do, feel free to email us at support@trimdownclub.com and we will help in any way we can!

All the best,

Adam Johnson

Trim Down Club

Helpful Review? 1 Person Has Voted

Posted on May 1, 2021

Awesome

By Marlo H., Laredo, TX, Verified Reviewer

I loved the recipes on this site, you can choose to view keto recipes or non-keto. There are tons of functions I haven't even explored, but making these recipes has helped me begin to lose weight - down 10lbs!

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Recipes

Keto recipes

Dessert recipes

No “cons” were specified in this review

Helpful Review? 1 Person Has Voted

Posted on Jun 3, 2021

Best IF diet

By Margarita R., Santa Cruz, Verified Reviewer

Looking for intermittent fasting I found this program and fell in love because it lets me choose which meal to skip and I never feel hungry during fasting.

Length of Use: 3–6 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Intermittent fasting

App

Food selection

No “cons” were specified in this review

Helpful Review? 1 Person Has Voted

Posted on Jun 10, 2021

Great keto program

By Jason B., Toronto, Ontario, Canada, Verified Reviewer

Really liking the keto diet! Easy-to-build weekly menu lets me personalize to my food tastes. No lengthy cooking, just easy to prepare options. And the best, I have already lost 20lbs, halfway to my goal!

Length of Use: 3–6 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Keto

Menus

No “cons” were specified in this review

Helpful Review? 1 Person Has Voted

Posted on Jun 17, 2021

Kept getting charged

By Suzan B., United Kingdom, Verified Reviewer

I didn't receive an email telling me how to log in when I took the trial period for $1.99. I tried to log in from their website but I would have had to go through the trial again for $1.99 and by then they were already taking the $11.88 from my PayPal account. I disputed the $11.88 and was told that it would be refunded but nothing as yet and that was in April. There was no way to cancel the automatic payment so they took the same amount in May and now June so I have paid nearly $40 for something that I haven't even used. I have now been able to stop future payments from my PayPal account but I'm really miffed that they have ripped me off and by the look of the reviews I'm not the only one. They use a 3rd party called Kendago B2C Media Ltd to collect payment.

Bottom Line: No, I would not recommend this to a friend

Company Response from Trim Down Club

Jun 19, 2021

Hi Suzan,

We are sorry for your dissatisfaction. We looked into your case and we are happy to explain what happened. We found two different accounts created from two different email addresses, one that was refunded and one that was not. Because you reached out through PayPal, our system did not register both accounts which is why only one was refunded. At this point, we have gone ahead and refunded the most recent purchases from the account you are referring to in the review, and the other account was already refunded and closed.

We apologize for this confusion and hope that this clarifies what happened.

If there is anything else we can do to help, please email us at support@trimdownclub.com and we would be happy to help.

All the best,

Adam Johnson

Trim Down Club

Helpful Review? 1 Person Has Voted

Posted on Jul 10, 2021

Totally recommend

By Michael Y., San Francisco, CA, Verified Reviewer

Absolutely love this plan. On my 3rd month and lost nearly 12 lbs already. I like it that I don't have to cook a lot and can easily adapt the weekly menu to my shopping or my agenda that week if I'm going to eat out.

Length of Use: 3–6 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Weekly menus

Easy recipes

Adaptable

No “cons” were specified in this review

Helpful Review? 1 Person Has Voted

Posted on Jul 22, 2021

Great Menopause Program

By Joy M., Vancouver, British Columbia, Canada, Verified Reviewer

I really like that these people took the time to write up a guide on the changes that our bodies go through when they enter menopause. And then they designed a weight loss program around it! I managed to steadily lose weight since joining 4 months ago and I feel so much better all around!

Length of Use: 3–6 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Menopause resources

Customizable menus

Customer service

Website needs update

Helpful Review? 1 Person Has Voted

Posted on Feb 3, 2022

Total sham company

By Deborah K., Vineland, NJ, Verified Reviewer

I never joined this group. I want to cancel and they won’t get back to me. Impossible to get a call through…I’m sick of these bogus companies!

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Apr 4, 2022

Don’t do it!

By Rachael S., Tennessee, Verified Reviewer

I thought the free trial would be ok to start and I would cancel it if it didn’t work for me. A few days went by and I remembered I had joined the free trial but hadn’t even given it a second thought so I figured I might as well cancel because I’m not gonna do it.

They have NO customer service! You have to send a “message” that’s really an email and then it’s 2–3 days before they get back to you and when they do this is what they say:

I’m sorry to hear you want to cancel your subscription! I truly believe in our program and how much it has helped thousands of people to reach their weight loss goals. Before officially terminating your account, I’d like to give you a special offer:

Switch you to a FREE lifetime membership, starting on: March 18th. This means that you will only be billed one more time and then you'll have full access to the Trim Down Club for life!

Introduce you to one of our registered dietitians, who will diagnose your dietary needs tailored to your health background and provide you with proven, personal recommendations for free! This exclusive offer, usually worth $180, is free for you to use over the next month!

What do you think? Ready to give the Trim Down Club one more try?

Let me know if you would like to accept this offer so we can make the necessary changes to your account.

For the time being, your account will remain active until we receive a reply to this email. If there is anything else we can do to help, please let us know.

Sincerely,

XX (rep's name removed from review)

Director of Customer Affairs,

Trim Down Club

It was 2 days after my email requesting to cancel, they do this on purpose so you will forget again and they keep charging you. If you say CANCEL that means CANCEL! Otherwise, give me a phone number with a human if you want to negotiate!

Length of Use: Less than 3 months

Bottom Line: No, I would not recommend this to a friend

Pros and Cons

No “pros” were specified in this review

No customer service or human to talk to over the phone

They did not cancel when I said and took too long to get back

It’s a scam

Helpful Review? 1 Person Has Voted

Posted on Jun 4, 2020

Can't get back into account and haven't received anything to my email

By Erika B., Griffin, GA, Verified Reviewer

I joined approximately 3 days ago and haven't been able to get back into my account. The password does not work and when I click "forgot password" it tells me that a link will be sent to reset. I have not gotten that link nor have I received the infamous welcome letter that I was supposed to get. I am starting to think this was a scam and will be contacting my credit card company to block the charges.

Length of Use: Less than 3 months

Bottom Line: No, I would not recommend this to a friend

Pros and Cons

I thought I would like the meal planning option

After 1 day, I cannot get back on the site despite multiple attempts

Company Response from Trim Down Club

Jun 7, 2020

Hi Erika, I have just seen your review and I wanted to get back to you as quickly as possible. I am sorry that you are having an issue accessing your account. Sometimes the reset password email and welcome email get lost in the spam section of your email.

If you haven’t received your access yet, you can email me your details and I’ll personally send you your login information as soon as possible. You can email me for direct assistance at adam.feldman@trimdownclub.com.

If you are still not satisfied after giving our program a fair chance, just email me and I will refund your account.

To your health and safety,

Adam Feldman

Director of Client Relations

Trim Down Club

Posted on Jun 15, 2020

Fraudulent!

By Tracey R., California, Verified Reviewer

After canceling this membership, I got an email saying they were sorry to see me go and that they were switching me "to a FREE lifetime membership, starting on: June 10. This means that you will only be billed one more time and then you'll have full access to the Trim Down Club for life!"

So, despite canceling, they CHARGED me again anyway! Bogus!

Length of Use: Less than 3 months

Bottom Line: No, I would not recommend this to a friend

Pros and Cons

No “pros” were specified in this review

Impossible to cancel

Company Response from Trim Down Club

Jun 16, 2020

Hi Tracey,

I was just notified about your review and wanted to get back to you as soon as possible. First, I am sorry for the dissatisfaction you feel over the interaction. I would be happy to clarify that the service team offered Free Lifetime Membership after one more payment, but if the offer does not interest you, of course we will cancel your account. I am sorry that was not clear. I would be happy to refund that last payment as well.

If you haven’t received your cancellation yet, you can personally email me your details and I’ll take care of your account's cancellation and refund as soon as possible. You can email me for direct assistance at adam.feldman@trimdownclub.com

All the best,

Adam Feldman

Director of Client Relations

Trim Down Club

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