Anytime Fitness Review: Is It the Right Gym for You?

By J.R. Duren
HighYa Staff
Updated on: Dec 13, 2019

Anytime Fitness is a boutique-style gym with 24-hour access.

One of the things that makes the gym unique is that its locations are small and locally-owned. You won’t be overwhelmed walking into a cavernous space, which could eliminate some of the intimidation you feel if you’re joining a gym for the first time.

What makes a gym unique can be a big factor in your decision. However, you should consider other elements of your membership, too: price, cancellation policies and amenities are key.

We’ll analyze each of those facets of membership in our review so you can have a clear understanding of what Anytime Fitness offers and why it may or may not be a good choice for your fitness goals.

Pros: Cons:
  • Small, locally-owned gyms
  • 24-hour availability
  • Memberships include access to all clubs
  • Key fob entrance ensures only members get in after-hours
  • No month-to-month memberships
  • Cancellations require a 30-day notice
  • Hard to find membership prices without going to a club
  • Franchised locations mean quality varies from club to club

Membership Options, Cost, and Fees

Because Anytime Fitness locations are franchises, each gym owner decides on the prices and contracts you get.

Most gym owners do not list their prices online, which makes it nearly impossible for you to find a membership price listed somewhere. Unless you get a flyer in the mail promoting your local club, you’ll have to go to the club in-person and talk with a gym employee to get pricing information.

Anytime Fitness’ website says the average monthly fee across all their gyms is $36 per month.

Our research of local locations revealed the following prices for a 12-month contract membership:

  • One person, paid monthly: $38.99/mo
  • One person, prepaid for the entire 12-month contract: $31.99 to $33.99/mo
  • Two people, paid monthly: $59.99/mo

Twelve-month contracts are the standard but your local club may offer 6-month or 18-month contracts, too. All membership types give you access to any Anytime Fitness club after you’ve been a member for 30 days.

Additional fees include a sign-up fee of $49.99 per person and a key fob fee of $35.

The key fob fee covers the cost of the key you’ll use to get into your local gym. This is one of the things that makes Anytime Fitness unique. All locations are locked; you can access them only with a keycard. Non-members, therefore, cannot get into the gym outside of normal business hours.

Free Passes

Your local Anytime Fitness club offers a seven-day pass with which you can access the club during staffed hours. Use this pass to get a sense of what the gym community is like, what the staff is like and what condition the gym is in.

How to Cancel Your Membership

Each Anytime Fitness uses a company called ABC Financial Services to handle your billing. ABC requires you to notify them 30 days in advance of the day you want to quit. You’ll have to pay any membership fees that fall inside of those 30 days.

While all Anytime Fitness gyms use ABC to process their payments, each location sets its own rules for contract cancellation.

Therefore, you’ll need to take extra care when you read through your contract and talk with the gym rep selling you your membership. Ask the following questions:

  • How long is my contract?
  • How do I cancel if I need to?
  • How much does it cost to cancel?
  • Do I need to cancel a certain number of days before my next payment?
  • What do I do if I have a medical condition preventing me from exercise?

These questions will give you a clear understanding of the parameters of cancellation. Knowing this helps you make a better decision about committing to a contract.

Amenities

Most Anytime Fitness locations offer the following amenities, although the amenities may vary slightly from club to club:

  • Cardio equipment
  • Free weights
  • Weight machines
  • Rowing machines
  • Showers
  • TV’s
  • Hydromassage (some locations)
  • Tanning (some locations)

Classes and Personal Training

Most Anytime Fitness clubs will charge you for group classes and personal training. Each club has a schedule posted that details the time at which classes take place.

Mark Daly, a media relations representative from Anytime Fitness’ corporate office, told us this approach to group classes is meant to keep membership fees as low as possible.

“We believe that our members should only have to pay for the services and programming that they actually use,” Mark said. “When classes are free at big-box clubs, then the members of those clubs that are not taking classes are, in effect, subsidizing the cost of the classes for others.”

As for personal training, we did some research and found that how much you pay for training sessions varies significantly based on the club. Prices ranged from $25 per hour in Pearl, MS, to $125 per hour in Pasadena, CA.

Analysis of Customer Reviews

We analyzed customer reviews from multiple websites and identified the most popular themes in both positive and negative reviews so you can have a good sense of where the gym’s strengths and weaknesses lie according to customers:

Common Compliments

  • Clean equipment: Customers from multiple locations enjoyed how clean and well-kept the equipment at their gym was. This is most likely due to Anytime Fitness locations’ small size. With less equipment, it’s easier for gym staff to keep things clean.

  • All-hour access: There are numerous reviews of customers who say they enjoy the 24-hour access they have. They like having a key fob that allows them to get into their gym after staffed hours.

  • Friendly staff: There is a lot of praise for the friendliness of Anytime Fitness gym owners and staff members. Words like “friendly” and “helpful” were common. Trainers received praise for being motivational and pushing members beyond what they thought was possible.

Common Complaints

  • High fees: This was the most common complaint. We saw people express displeasure over the cost of their monthly fees as well as the cost of canceling their contracts. Because of this, we advise you to look over your contract before you sign. Look for any possible fees you might incur and ask management about them if you have questions. This helps eliminate surprises.

  • Cancellation is difficult: Cancellation complaints are common for customers of most gym brands. Anytime Fitness customers lamented the 30-day rule for cancellations. Several customers said their local gym owner made it extremely difficult to cancel even when they had a valid medical excuse and doctor’s note.

How Anytime Fitness Compares to Other Popular Gyms

The following comparisons are based on 12-month contracts:

Anytime Fitness 24 Hour Fitness LA Fitness Planet Fitness
Cheapest single-gym membership $38.99 $31.99 $34.99 $10
Cheapest multi-gym membership $38.99 $31.99 $39.99 $22.99
Sign-up fee $49.99 Up to $29.99 Up to $99 Up to $29.00
Annual fee None* $49.99 $49.00 $39.99
Cancellation fee Remaining months on contract Remaining months on contract None $58.00
Free classes No Yes Yes No
Child care No Yes Yes No

*This may change depending on the contracts your local gym offers.

As you try to understand which gym will meet your wellness and financial needs, a method you can use to help you is to ask the following questions:

  • Do you want community or anonymity at your gym?
  • Do you want to spend the least amount possible on your membership?
  • How important are group fitness classes?
  • Do you need childcare?
  • Do you want a month-to-month membership?
  • Are extra amenities like a pool, sauna and basketball courts important?

These questions will help you weed out gyms that don’t meet your criteria. For example, Anytime Fitness gyms are small facilities with managers and staff who know their members. However, the gym in your area may not offer month-to-month contracts.

If you like knowing who your gym manager is more than you need a month-to-month contract, Anytime Fitness would be a great choice.

The Bottom Line

Anytime Fitness prioritizes a boutique, tight-knit gym experience that sets it apart from competing gyms. Its small facilities and key-fob entry give you a sense of exclusivity and community you won’t find at bigger gym chains.

And while a small-gym experience may be appealing to some, it’s not a good fit for everyone:

Who It’s Good For

  • Your schedule requires workouts at odd hours. Because your membership gives you access to all Anytime Fitness gyms, you have the flexibility to go to gyms by your work, school or home at any time of the day.

  • You want regulated entry into the gym. If you’re someone who values safety and security, you’ll enjoy Anytime Fitness’ key-fob entry system. It enables you to show up at the gym at midnight, for example, without worrying about random people in the gym.

  • You value relationships. Because these gyms are small and locally-owned, there’s a good chance you’ll befriend the gym’s manager and staff. This was my experience when I used a seven-day pass at my local Anytime Fitness. The manager was friendly and welcoming when I signed up for the pass. He also checked in on me when I came to work out with the pass.

Who It’s Not Good For

  • You want staff present at all hours. There are no employees present after staff hours are over. This means that you’ll be alone in the gym with other members late at night or early in the morning.

  • You want amenities included in your membership. Anytime Fitness is not a good value if you want group classes, a pool or basketball courts. Most big-name gyms include one, some or all of these amenities. Therefore, other gyms are better suited to your needs.

  • You want anonymity at the gym. Because each gym is small and you’ll most likely run into the owner and staff, you may feel uncomfortable with the personal interaction you get.

FAQ

Is Anytime Fitness 24 Hours?

Yes. Each location is open 24 hours but staff do not work 24 hours a day. You’ll need your key fob to access the club during unstaffed hours.

Does Anytime Fitness have Wi-Fi?

Many clubs do but it’s up to the owner of each club as to whether or not they want to offer Wi-Fi.

Does Anytime Fitness Have Daycare?

No.

Does Anytime Fitness Have Pools?

No.

Does Anytime Fitness Have Showers?

Yes

Does Anytime Fitness Have a Sauna?

No.

Does Anytime Fitness Have Training?

Yes. The fees depend on the individual club.

Does Anytime Fitness Have Classes?

Yes. The fees depend on the club.

Does Anytime Fitness Have Free Weights?

Yes.

Does Anytime Fitness Have Tanning?

Yes, but only some locations have tanning. You can check if the gyms in your area have tanning by searching your zip code on the Anytime Fitness website.

How Do You Join Anytime Fitness?

You have to go to a club in-person to sign up. You cannot sign-up online.


Read 7 Anytime Fitness Customer Reviews and Complaints

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Average Customer Rating: 1.0
Rating Snapshot:
5 star: 0 4 star: 0 3 star: 0 2 star: 0 1 star:  7
Bottom Line: 0% would recommend it to a friend
Showing 1-7 of 7
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  • Scam! Red light!

    • London, England,
    • Sep 13, 2019
    • Verified Reviewer

    RED LIGHT! We are being held to a contract made by an associate no longer with the company who had ensured us and reiterated time and time and time again he had canceled our 1-month membership. Only to discover a year later that they have been taking money every month from us for over a year. To add insult to injury, as a sign of "goodwill" the regional manager Ashley Helsby is going to stop our membership at the end of this month...yeah, no crap so more unauthorized payments will be taken.

    No thanks to Anytime Fitness in Knutsford or the manager there who is unsympathetic and patronizing and only concerned from a business point of view of stealing from "valued customers". Also, don’t block people from leaving feedback and real-life experiences on your Knutsford page! Absolute joke. Come here to be stolen from, not to work out.

    Bottom Line: No, I would not recommend this to a friend

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  • 0 out 1 people found this review helpful

    Billing complaint

    • South Sioux City, NE,
    • May 30, 2019
    • Verified Reviewer

    Signed up for a 12-month membership which was paid in full. During the 11th month, we gave the on-site manager written termination of our membership. We were not told at that time nor did we see it in the small print stating it must be sent registered mail to headquarters they automatically renew your membership and keep charging you unless you have canceled via registered mail. Horrible place to do business with.

    Bottom Line: No, I would not recommend this to a friend

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  • 2 out 4 people found this review helpful

    Lady weight lifters BEWARE!

    • Melbourne, FL,
    • Apr 16, 2019
    • Verified Reviewer

    Horrible male-dominated place. I could never work out with weights as a 51-year-old woman. They pretend they are against noise, crashing, heavy weights left on equipment and male dominance, but they aren’t.

    They charge gym enhancement x2 a year so watch out for that!

    They banned me AND charged a gym enhancement on the same day as a "ha, ha!" They say they support military, but as a military mom they banned me via my phone voicemail when I got so sick of young men intimidating me I made a gesture of pushing barbell with my toe in a "ohhh just take it then!" gesture.

    Only 3 toilets men DON’T flush in! Only 2 bad showers. It cost me $90 to enroll, $45 a month and $27 gym enhancement fee the day they banned and humiliated me.

    Ladies that don’t just want to do cardio BEWARE, they are very sexist and do not support women or military mothers. I hate Anytime Fitness. It’s that bad. I actually hate it and regret ever joining. They talk the talk but will always side with the males that bring more memberships. They also play music AND have 3 TVs with the sports volume up! Noise chaos and add the guys crashing weights by the no crashing weights signs.

    Bottom Line: No, I would not recommend this to a friend

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  • 2 out 3 people found this review helpful

    Rude, legal thieves

    • Fort Smith, AR,
    • Feb 25, 2019
    • Verified Reviewer

    First of all, they are e-mailing my 16-year-old daughter. My name is not Abigail.

    I am extremely disappointed because there was some apparent confusion when I signed up for this membership.

    First of all, I made many attempts to contact them by telephone to cancel my membership, no one ever answered. So I began e-mailing. When I did get someone to respond, The man just said, "well, I have been here all day and you never called." Not very professional at all. I called several times.

    I thought I could cancel my membership at any given time. The man that explained things to me, did so via a phone call while I was in his office. He was not there. Another worker got him on the phone to speak with me because apparently, the staff did not know how to sign up new members.

    He spoke so often and quickly, I could barely get a word in. He never once mentioned that the plan I chose (said to be the cheaper of the two) was a contract that I could not cancel. If he had, I would have stopped it right there.

    He told me I would have to get a doctor's note before they could cancel if my reason for canceling was a health problem, otherwise, I owe for a full 18 months whether I use the service or not.

    This is absolutely ridiculous. This is not how a reputable company does business. They should not have done it over the telephone and speak in such a way that the client can't get a word in or remember the questions they had by the time they do get to speak. That should have been my cue to walk away right then, but I did not think much of it at the time. If I were ever told that I would not be able to cancel my membership, I would not have agreed.

    Now they charge my bank account each month and take money for a service I do not even use, have never used and do not want. How is this right?

    I tried to cancel maybe two weeks after I signed up. I paid cash when I signed up and told them I would be paying cash. They still required my bank information. Now I see why. This way, they can just keep taking a person's money regardless of the circumstances. I am pretty certain this is stealing. Especially considering I was railroaded into a "Contract," with no knowledge of these consequences. So now, I have been an unwilling member going halfway into the second month and still have not stepped foot inside the building since the day I signed up. They charge my bank account taking money that should not have been touched and still will not cancel my account.

    The man tells me on the phone, "I am the one that spoke with you. I told you about the contract." But no, he never once told me anything about not being able to cancel my membership. If anyone ever said to me (this is a contract, if you chose to cancel your membership, you will still be required to pay for the full term), I would have not chosen that plan. This is absolutely wrong on so many levels.

    Bottom Line: No, I would not recommend this to a friend

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  • 1 out 2 people found this review helpful

    Greedy liars

    • Galveston, TX,
    • Feb 17, 2019
    • Verified Reviewer

    The biggest scam of a gym, worst customer service, everything you gonna hear from them is just lies. Read the contract before you sign anything. They told me that I can transfer the rest of the contract to someone else if I find someone that is willing to take over, now, when I'm moving, and I have someone to take over the contract, they are saying that they have to resign for 24 months (I have 4 months left on my second contract). What kind of transfer requires a new 24-month contract? They are just super greedy, run away from them! Not worth it! We have been with them for over 3 years, and I will not recommend it to anyone!

    Bottom Line: No, I would not recommend this to a friend

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  • 3 out 5 people found this review helpful

    Stay away - do not provide what they advertise

    • Jan 4, 2019
    • Verified Reviewer

    They call me to join the facility; we were told that there would be a location opening near us in the spring of 2017. That location never opened. We were also told that we could bring a guest for $7 a person. That fee has gone up to $10 a person without any notifications. The contract is extremely difficult and designed to confuse the average person who does not read every fine detail. Be very careful. The fees are extremely high for what they provide. Training sessions are the most expensive of all gyms in my area. Trainers are not available on weekends or in the late evenings.

    Bottom Line: No, I would not recommend this to a friend

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  • 9 out 10 people found this review helpful

    Anytime Fitness: scam, false advertising

    • Golden, CO,
    • Oct 18, 2018
    • Verified Reviewer

    I feel like I was conned into signing up for Anytime Fitness without correct information. The perk that made me want to sign up was that the Golden location has Zumba and Yoga classes. I "HAD" to sign up that day to get a really good deal to have a few months free. I even asked if it was easy to cancel the membership and the employee said to me "Oh, totally! You can even freeze your membership."

    Soon after I signed up my location cancels the Zumba classes and I can't make the yoga classes due to my schedule at work. I tried and canceled my membership but was told I had to pay out the rest of the year of when my membership would have ended. When I brought up that I'd like to at least freeze my account I got laughed at and told that I can't freeze the account without a doctor's note.

    I feel like this was false advertising and really left a bad taste in my mouth, and now I'm stuck with a gym that I'm not even excited about going. Do not sign up with Anytime Fitness before trying the intro first, but in my opinion, I don't think you should sign up at all.

    Bottom Line: No, I would not recommend this to a friend

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