I just started using them, and bought 2 subscriptions, one for me and one for my husband. Mine did not include the "gut check", but they included 5 of them. The following order included them again and they started charging me. I messaged them through their app, no response. I emailed them, no response. I tried calling them and they have hours 12-5, M-F (convenient?). I sent another email just before this review...maybe, just maybe they'll contact me back (but I doubt it).
Length of Use: Less than 3 months
Bottom Line: No, I would not recommend this to a friend