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City Lips

City Lips

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The City Lips plumping lip gloss by City Beauty promises to counter the signs of aging around your smile to give you a fuller pout. Customer reviews indicate this gloss is a success, but keep your expectations realistic for any plumping.


  • Ingredients should work to improve lip health and hydration
  • Generous return policy
  • Minimal risk of adverse side effects
  • Largely positive customer reviews


  • Any lip plumping effect is likely to be subtle
  • No clinical evidence to support plumping benefits
  • Results (if any) will be temporary unless you reapply repeatedly

City Lips Review: A Detailed Look

By Lydia Noyes

Updated on: May 20, 2020

City Lips is a plumping lip gloss from City Beauty that claims to add some life to your dry, thinning lips—no painful injections required. The company claims to use a blend of innovative ingredients to deliver deep hydration for an instant plumping effect that smooths out lip lines and wrinkles that tend to show up as we age.

City Beauty is an LA-based luxury beauty brand with a range of cosmetic products (including a Multi-Action Sculpting Cream) that are designed to counter the effects of aging with “functional beauty products.” It’s their goal to offer more than surface-level skincare benefits so that you can maintain your results for the long term.

Do these products deliver, or is City Lips just another disappointing lip gloss? HighYa’s analysis should help you decide.

How Does City Lips Work?

City Lips is a lip gloss that will purportedly provide both immediate and long-term plumping effects. The company claims it contains the necessary ingredients for deep hydration that gives you a fuller pout.

Though anyone can use City Lips, this product is primarily marketed towards people with dry, thinning lips or who are starting to show evidence of aging.

It’s considered suitable for all skin types and is free of potentially harmful ingredients like parabens, sulfates, phthalates, mineral oil, and common allergens like gluten and nuts.

Aging skin gets dry and wrinkled over time, and your lips are no exception. This is primarily due to decreasing collagen levels. This natural compound breaks down over time due to many factors, including sun and pollution exposure.

Unlike traditional lipgloss, which will only produce a temporary illusion of bigger lips, City Lips uses nourishing ingredients that improve how your lips look in the moment while supporting your body’s natural collagen production, so they improve over time.

The company claims this leads to results similar to lip injections but without the cost or potential side effects.

To use, apply a generous amount of your preferred shade to your lips. If you plan to apply another lip product overtop, make sure you wait at least 2-3 minutes before doing so that it can set. Though the gloss should deliver results within ten minutes, you can expect the effect to increase over time if you use it regularly.

Analysis of Ingredients

City Lips’ full ingredients list can be found on the company website. The majority of ingredients act as emollients, moisturizers, skin conditioning, and thickening agents, preservatives, penetration enhancers, dispersing agents, solvents, and fragrances.

Let’s take a closer look at some of the active ingredients.

Dipalmitoyl Hydroxyproline: Commonly used as an anti-aging ingredient, dipalmitoyl hydroxyproline is a plant-based component of collagen that works to improve its stability. When used in cosmetic products, it can enhance your body’s ability to synthesize collagen, which consequently results in a firmer, plumper appearance.

Sodium Hyaluronate: Also known as hyaluronic acid, sodium hyaluronate is a common ingredient in lip fillers because it smooths out the skin on contact and creates plumper, firmer appearance. However, there’s less evidence that this compound creates any lasting improvements when used topically besides adding some moisture to your skin.

Though City Beauty claims its hyaluronic acid is “precision-engineered to be absorbed through the skin,” the company doesn’t go into detail about what this means.

Oligopeptides: As a broad range of natural amino acids, oligopeptides support your body’s collagen production. City Beauty cites a study on oligopeptides that found that the compound decreased lip wrinkles by 29% and increased lip volume by 40% after four weeks of treatment. Again, we weren’t able to track down this specific study.

Overall, most City Lips ingredients are commonly used to plump up the skin, boost your natural collagen production, and ensure everything stays hydrated. Our biggest concern is that most of their purported benefits are related to their use in injections.

When applied topically through a lip gloss, these ingredients might provide some moisturizing benefits, but these will likely be temporary. There’s little chance that a product like this will have much, if any, impact on your collagen levels.


City Beauty claims that City Lips is safe for all skin types, even those with sensitive skin. Our research into its ingredients and customer reviews didn’t indicate any reason for concern, as we couldn’t find any examples of users who reacted badly to the gloss.

Even so, it’s a good idea to apply a small amount on your skin the first time you use it to test for a reaction- especially if you tend to have sensitive skin.

Pricing and Fine Print

At present, each 0.16-oz tube of City Lips costs $35, plus $4.95 for shipping. You can save at least 11% per order and qualify for free shipping if you sign up for the monthly auto-ship program and agree to receive a new delivery every 30 days.

The auto-ship price will go down the more you purchase at once:

  • One: $31 each
  • Two: $29.50 each ($59 total)
  • Three: $26 each ($78 total)

You can choose to stop future shipments at any point by contacting customer service at (800) 347-1558 or at support@citybeauty.com.

Regardless of the way you purchase, all City Beauty products bought from the official website qualify for a 60-day money-back guarantee. This means that you can experiment with your purchase within that timeframe and return it for any reason to receive a full refund, minus any shipping expenses.

Analysis of Customer Reviews

We have more than 700 customers reviews of City Lips on our website, and they average 4.3 stars together. 86% of users say they would recommend the product to their friends; should you take this recommendation seriously? Here’s a summary of their comments.

Common Compliments:

  • Leaves lips fuller, better hydrated
  • Succeeds in producing a temporary plumping effect
  • Positive customer service experiences

Common Complaints:

  • Didn’t do anything for many users
  • Too expensive for its subtle benefits
  • Difficult to remove the color from lips
  • Many purchases were more expensive than users expected
  • No better than regular lip glosses

Popular Alternatives to City Lips

There is no shortage of products available that promise to expand your pout. Here are two popular alternatives to City Lips:

City Lips Dior Addict Lip Maximizer Buxom Full-On Plumping Lip Polish
Price $35 (0.16oz) $39 (0.2oz) $21 (0.15oz)
Color Range 16 7 100+
Key Ingredients Dipalmitoyl Hydroxyproline, Sodium Hyaluronate, Palmitoyls, Oligopeptides Dipalmitoyl Hydroxyproline, Sodium Hyaluronate, Atelocollagen Hydrogenated Polyisobutene, Tridecyl Trimellitate, Polyglyceryl-2 Diisostearate, Octyldodecyl Stearoyl Stearate, Menthone Glycerin Acetal
Average Reviews (Amazon) N/A (4.3 stars on HighYa) 4.3 4.6

To start, City Lips and the Dior Addict Lip Maximizer contain near-identical active ingredients. Both products promise to plump up your lips permanently using a similar formula to injections, and they claim to work better the longer you use the gloss.

Both of these brands cost approximately the same per tube, though you’ll save money with City Lips by purchasing more at once or signing up for the auto-ship program. Likewise, City Beauty seems to offer more color options.

One thing that makes the Buxom polish stand out is that it claims to create a tingling sensation that purportedly lets you know it’s working. However, this brand doesn’t contain the plumping agents in the other two, including collagen or sodium hyaluronate.

Even so, this brand has the most extensive range of color options, costs the least per tube, and also earns the highest reviews of the three. You might find you like how your lips look best with Buxom Full-On Lip Plumping Polish, even if the product offers less plumping benefits.

The Bottom Line: Should You Try City Lips?

City Beauty’s lip plumping product earns rave reviews that seem well deserved. This gloss contains a good selection of nourishing ingredients that also show some promise from an anti-aging perspective. Though you’re likely to get far better results from committing to lip injections, City Lips promises a more cost-effective (though temporary) alternative.

There’s nothing in the City Lips formula that makes us hesitate to recommend it. You’re unlikely to experience any adverse side effects, and if you do, there’s a good chance that most brands of lip gloss would do the same.

So long as you keep your expectations realistic about the plumping benefits it can actually provide, City Lips seems like a quality lip gloss to add to your routine.

Just remember that the best way to counter the effects of aging is to prevent them in the first place. Stay out of the sun, wear sunscreen when you don’t, and keep your face properly hydrated.

Customer Reviews

4.3 Stars out of 941 Reviews
5 Star:65% 4 Star:21% 3 Star:2% 2 Star:1% 1 Star:8%
87% Recommend This Company
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Posted on Aug 20, 2021

Don’t bother

By Lisa W., Ontario, Canada, Verified Reviewer

I had high hopes for this. I am disappointed. It does sting, but like they said that does go away after a few uses. The shine is amazing and it does plump...but it causes a very noticeable red line around the perimeter of your lips. And to say it doesn’t cause that stringy white gunk is a lie. Even with a small layer applied that stringy appearance is evident. And it makes your lips go white with thick gunk all over after being in for a few minutes. It’s so thick, which is nice, but the sticky, gooey appearance will make me think twice before I ever use it again. Very expensive lesson for me. Not worth it ladies!

Length of Use: Less than 3 months

Bottom Line: No, I would not recommend this to a friend

Pros and Cons

No “pros” were specified in this review

Product let down

Delivery times


Helpful Review? 1 Person Has Voted

Posted on May 12, 2021

A big con

By Simone J., London, England, Verified Reviewer

I purchased a product and it's not what they say it does. I was conned out of £42 for something that is just a thick lip gloss. I used it for 3 days, it's a joke. I could have bought a lip gloss from any makeup counter for a fraction of the price. I do not know where the company found their positive reviews, it's ridiculous. To all you lovely ladies out there, please don't buy these products from City Lips! You're throwing your money away!

Length of Use: Less than 3 months

Bottom Line: No, I would not recommend this to a friend

Pros and Cons

No “pros” were specified in this review

Big con

Helpful Review? 6 People Have Voted

Posted on Apr 16, 2021

City Cosmetics Lip Plumper gloss

By Dana P., Florida, Verified Reviewer

I actually loved this lip plumper until...it leaked on my leather car seat and peeled the leather! If it does that to a leather seat what is it doing to my health?

Length of Use: 6–12 months

Bottom Line: No, I would not recommend this to a friend

Pros and Cons

No “pros” were specified in this review

Appears to be toxic

Ruined my car seat

Helpful Review? 8 People Have Voted

Posted on Mar 6, 2021

Appalling service

By Verna H., Perth, Western Australia, Australia, Verified Reviewer

I purchased double products by mistake due to the purchasing process and found the lip product reacts to my skin. I persevered (with NO results) until I could no longer use it.

Save your money!

Length of Use: Less than 3 months

Bottom Line: No, I would not recommend this to a friend

Pros and Cons

No “pros” were specified in this review

No reply to process the returning of product

Helpful Review? 11 People Have Voted

Posted on Feb 17, 2021

No change whatsoever!

By Jeannette M., Los Gatos, CA, Verified Reviewer

Another con by the ailing and so competitive beauty industry! Fell for the hype, have been applying morning and night as per instructions for 3 weeks. No change at all! If you’re desperate save up for Botox. This does not work at all! Thank you.

Length of Use: Less than 3 months

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 12 People Have Voted

Posted on Jan 1, 2021

False advertisement

By Debra R., Sayville, NY, Verified Reviewer

The product is nothing like they described it to be. It made my lips shiny and that’s about it. It does not fill in any kind of lines around your mouth whatsoever. Total disappointment.

Length of Use: 6–12 months

Bottom Line: No, I would not recommend this to a friend

Pros and Cons

Quick delivery

Product not accurate

Helpful Review? 13 People Have Voted

Posted on Dec 4, 2020

Love City Lips!

By Joan P., South Milwaukee, WI, Verified Reviewer

I absolutely love City Lips! The gloss is the perfect consistency and makes my lips feel amazing! My lips have never looked or felt so good. I have thinner lips, but as soon as I put City Lips on my lips look fuller! I highly recommend City Lips!

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Great lips product

Great customer service

Received products fairly quick

No “cons” were specified in this review

Helpful Review? 3 People Have Voted

Posted on Dec 3, 2020

City Lips gave me lips I love!

By Natasha M., Reno, NV, Verified Reviewer

I was considering lip injections because with age (I’m 38) my lips have gotten thinner and more wrinkly. I hated the way they looked with lipstick because it just highlighted how many wrinkles were on and around my lips. I decided to try City Lips first, skeptically, but this product has exceeded my expectations. My lips feel and look fuller, smoother and I am so happy. I like to have a gloss in my bathroom, car, and purse.

Length of Use: 3–6 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Product quality


Delivers on the promises

Ease of managing auto-ship

Helpful Review? 2 People Have Voted

Posted on Dec 3, 2020

Amazing products that work!

By Julie L., Belmont, Australia, Verified Reviewer

Love love love this product, have recommended City Lips to so many friends. I can't live without this product. It truly delivers what it says it will do.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Prompt service

Easy to track order

Awesome products

No “cons” were specified in this review

Helpful Review? 1 Person Has Voted

Posted on Dec 3, 2020

Best lips

By Charlyne W., Manitoba, Canada, Verified Reviewer

I am absolutely hooked on City Lips.

I am 52 and with daily use, it completely diminishes the lines in my lips.

I smoked cigarettes when I was young and the fine lines were noticeable. City Lips has been a game-changer for me.

My twin sister can’t believe the change.

Length of Use: 2+ years

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons


Time it takes for shipping

Posted on Dec 3, 2020

City Lips - Lip Plumper

By Kuldeep P., Toronto, Canada, Verified Reviewer

Ever since menopause, my lips have been paper dry and to the point that my daughter would grab whatever lip balm and hand it to me. I have no idea how much money I have spent on lip conditioners/balms and some made my condition worse. My lips were so dry that lipstick made my lips look witchy.

Hands down this is the best treatment I have found and I no longer have cracked painful lips. So happy I found this product.

Length of Use: 1–2 years

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Excellent product

Great customer service


Pricing, but the product works and I look for promotions

Helpful Review? 1 Person Has Voted
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