Crepe Erase Advanced Review: A Detailed Look at How It Works, Ingredients, Cost, and More

By Lydia Noyes
HighYa Staff
Updated on: Apr 10, 2019

What Is Crepe Erase?

Crepe Erase, a treatment system for crepey skin, promises to keep you looking younger by targeting the thinning skin on your face, arms, and chest and re-plumping it to give you a more youthful glow.

Crepe Erase is endorsed by actresses Jane Seymour and Courtney Thorne Smith, and it claims to rely on a revolutionary two-step anti-aging system that works after the first treatment.

But will Crepe Erase really improve your appearance or are you better choosing a different approach to keep your skin looking its best? Our detailed review will help you decide.

Crepe Erase Products

At the time of writing, we found that Crepe Erase offered six products that are available in different combinations depending on what package deal you order. They are the following:

Body Smoothing Pre-Treatment

This gentle exfoliator is designed for daily use and preps your skin for the Advanced Body Repair Treatment. With consistent use, the company states that you will “uncover visibly smoother, softer skin from the neck down.”

To use, you’ll need to apply the cream to wettened crepey skin, and massage with gentle circular motions for several minutes before rinsing with warm water.

Top-five ingredients: Sodium C14-16 olefin sulfonate, hydrogenated castor oil, comaidopropyl betaine, glycerin, propanediol.

Advanced Body Repair Treatment

Containing Crepe Erase’s proprietary TruFirm® Complex and 9 Super Hydrators™, this fast-absorbing formula is designed to improve the tone, texture, and elasticity of your skin to give you a more youthful appearance on your arm, knees, chest, and neck. After exfoliating your skin, you can apply the treatment to the problem area in gentle circular motions until it is absorbed.

Top-five ingredients: Olea europaea (olive) fruit oil, stearic acid, hydroxystearic/linolenic/oleic polyglycerides, dimethicone, glycerin.

Anti-Aging Hand Repair Treatment

Specifically formulated for your hands because they tend to be one of the first places to show signs of aging, this cream is meant to be applied liberally and used as needed to keep your hands feeling healthy and hydrated.

Top-five ingredients: Caprylic/capric triglyceride, coco-caprylate/caprate, cetearyl alcohol, dimethicone, squalane.

Overnight Facial Plumping Treatment

Designed to boost your skin as you sleep, this plumping treatment will purportedly smooth wrinkles and restore elasticity to help you wake up with a fresher looking face. You’ll apply a thin layer to your face and neck each night for an effect that builds over time.

Top-five ingredients: Olea europaea (olive) fruit oil, hydroxystearic/linolenic/oleic polyglycerides, dimethicone, glycerin, palmitic acid.

Flaw Fix Eye Cream

If you can’t get a good night’s sleep, this eye cream is designed to fake it by absorbing into the skin around your eyes to soothe puffiness and reduce fine lines so that you look awake and refreshed. You can apply the cream mornings and evenings for the best results.

Top-five ingredients: adipic acid/neopentyl glycol crosspolymer, cyclopentasiloxane, dimethicone, pentaerythrityl tetracaprylate/tetracaprate, cetyl alcohol.

4-in-1 Eye Renewal Capsules

Offered as a free bonus purchase, this serum contains a concentrated formula meant to reduce the signs of fine lines from your face. The company states that you’ll get the best results from using one capsule a day. To use, twist a capsule open and gently apply the serum where your face needs the nourishment.

Top-five ingredients: isododecane, neopentyl glycol diheptanoate, dimethicone crosspolymer, phenylpropyldimethylsiloxysilicate.

Does Crepe Erase Work?

Aging is inevitable, and it can take a toll on your skin. Due to sun damage and diminishing amounts of elastin and collagen, it’s natural for your skin to start becoming thinner and lose its ability to retain moisture as you get older.

This creates the right conditions for developing a crepey appearance, and dry, scaly skin that doesn’t bounce back to shape like it used to.

In the words of esthetician Allison Tray from Tres Belle Spa, “most of us begin to see crepey skin as we age due to loss of collagen and elasticity. Dryness can also play a factor, as well as weight loss.”

While crepey skin can appear anywhere on the body, it tends to form in the places where the skin is naturally thinner and most exposed to the sun, like the hands, arms, chest, and face. This process can start as early as your mid-30s, but it’s usually most pronounced by around 45.

There’s not much you can do to prevent crepey skin altogether, but can skincare products like Crepe Erase restore your skin? Adina Mahalli from Maple Holistics thinks so.

» Recommended Reading: Crepey Skin: Causes, Prevention, and Treatment

“Any skincare products that increase your collagen production are likely to improve crepey skin. Skincare products that include vitamin A or E, as well as those rich in fats like omega-6 stimulate collagen production and regenerate skin,” she said. “Additionally, skincare products that promise to reduce crepey skin should also include antioxidants to fight free radicals and renew the skin.”

According to the product website, Crepe Erase promises to restore your aging skin through a product range that acts as gentle exfoliators and “super hydrators” filled with antioxidants from natural ingredients like apple, dill, and sage that drench the skin to boost its moisture content.

The company claims that their internal evaluation of 54 participants showed that 80% of women saw an immediate reduction in the look of their crepey skin after just one use. This matches what we learned from Dr. Tsippora Shainhouse, a board-certified dermatologist in Los Angeles.

“Topicals can help plump the appearance of the skin, strengthen the skin barrier and encourage new collagen growth. Use these regularly to notice improvement in about three months,” she told us. “Applying topical antioxidants in the morning can help prevent oxidative UV damage before it happens. Applying it at night can help undo it before it creates permanent collagen breakdown. This helps maintain skin firmness.”

Depending on the Crepe Erase package deal you order, the company offers a range of skincare products designed for both day and night use, which Shainhouse tells us can help stave off crepey skin in the long run.

Crepe Erase Side Effects

Because its standard practice to sort ingredients list by greatest concentration, we chose to look at just the Top-five ingredients in every Crepe Erase product to see whether they stood out to us. To aid the research process, we looked at each of these ingredients in the EWG (Environmental Working Group) Cosmetics Database. Here are the results that stood out to us.

Generally, these ingredients fall under the categories of skin conditioning agents, cleansing agents, solvents, binding agents, and fragrance ingredients.

This makes sense, as these kinds of ingredients are standard in many skincare products. But are there any you should be aware of? Two caught our attention—dimethicone and cyclopentasiloxane—for having potentially troubling side effects.

According to WebMD, dimethicone can typically be used topically without side effects, though some people experience burning, stinging and redness from using it.

Cyclopentasiloxane is also a substance to be aware of, Truth in Aging reports it can cause mild skin and eye irritation and potentially impact marine life when released into the water system.

Analysis of Crepe Erase Reviews and Complaints

Crepe Erase customers don’t always have a positive experience with the product line. After 140 reviews on our site, the company averaged 1.8 out of five stars.

The most common complaints we noticed were that the products didn’t work as advertised and that customers struggled to cancel their memberships and continued to be billed for and receive products that they didn’t want.

Many people reported that they didn’t like having to pay return shipping fees for products they didn’t know they were going to receive, and that customer service seemed to make the cancellation process as hard as possible.

We also looked through some reviews for the individual Crepe Erase products on Amazon, and these tended to be more positive. Many people still reported that they thought the Treatments were too expensive for the results they experienced, but some did state that they saw noticeable improvements in their skin’s texture and appearance.

Crepe Erase Cost

At the time of writing, Crepe Erase products were available for purchase from the company website in two bundles.

The first includes all the products listed above—the 4-in-1 Eye Renewal Capsules are considered a free bonus—for $59.95 and free shipping.

It’s also possible to get just the Body Smoothing Pre-Treatment and Advanced Body Repair Treatment (with the free Eye Renewal Capsules) for $39.95 and free shipping.

Crucially, either of these purchases will automatically enroll you in a subscription program. This means that after one month and then every three months after you will be sent the new product and auto-charged the full purchase price (either $59.95 or $39.95) plus $3.99 for shipping and handling. The only way to opt out of this program is to contact customer service at (888)708-2042.

We advise you to be cautious when signing up for your first order. In our professional experience, auto-ship programs are often more about roping you into recurring charges than they are about providing any kind of convenience, so we’d recommend proceeding with caution.

The company terms and conditions state all Crepe Erase products are covered by a 60-day, money-back guarantee (minus shipping and handling) so you can request a refund for any product you aren’t happy with.

The Bottom Line: Is Crepe Erase the Right Treatment for You?

Aging isn’t always an easy reality to accept, so it makes sense that you might be looking for ways to stave off the signs of crepey skin. Will Crepe Erase help restore the youth you’ve lost? To be honest, this line of skincare products will have to work hard to live up to its promises.

While the experts we spoke with told us that skincare products could make a significant short-term difference in your skin’s appearance, a moisturizing cream can’t do enough to restore the hydration that it loses over time.

Topicals like Crepe Erase and Crepe Erase Advanced can temporarily plump up the of the skin and even boost collagen production, but the customer reviews for Crepe Erase show us that the overall effect is often subtle or even unnoticeable.

We’ve written about this before – creams can help crepey skin, but they don’t match the effects of a medical procedure. If you choose to go that route instead, Shainhouse suggests microneedling (Dermapen), radiofrequency, ultrasound or laser treatments.

However, the best way to avoid crepey skin is to prevent it in the first place. Stay moisturized, keep out of the sun if you aren’t wearing SPF, and follow a healthy diet. These lifestyle choices can help you keep your skin at its best for as long as possible.

» Recommended Reading: How to Get Rid of Crepey Skin on Upper Arms: Comparison of Best Methods

Read 149 Crepe Erase Customer Reviews and Complaints

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Average Customer Rating: 1.8
Rating Snapshot:
5 star: 20 4 star: 5 3 star: 6 2 star: 11 1 star:  107
Bottom Line: 19% would recommend it to a friend
Showing 1-11 of 149
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  • 19 out 39 people found this review helpful

    Love Crepe Erase!

    • Los Angeles, CA,
    • Mar 17, 2015
    • Verified Reviewer

    Although I was also a paid guinea pig, I am also a customer who absolutely loves this product. Keep in mind, I spent over six months trying this product before it went to market and it truly works! Although it does take time and patience to see some benefits, overall many of mine were instant. I highly recommend it and am thrilled to be a user of crepe erase.

    Bottom Line: Yes, I would recommend this to a friend

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  • 33 out 48 people found this review helpful


    • New York,
    • Jul 17, 2015

    I have tried many products including Dr. Pericon's cold plasma. I Have only been using these products for a couple of days and I don't know what it has in it but the difference is incredible. Sometimes one thing works for one person and not for another. This one works for me. It's worth a try.

    Bottom Line: Yes, I would recommend this to a friend

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  • 14 out 25 people found this review helpful

    Awesome Product!

    • Sacramento, CA,
    • Apr 27, 2015

    I used the product this morning after my shower for the first time. I am shocked by how great the results are! Just yesterday I was wondering what I was going to do about my skin and then my package arrived and I got to try the product. I keep looking at my skin in disbelief, but the proof is in the seeing and for me it worked!

    Bottom Line: Yes, I would recommend this to a friend

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  • 13 out 27 people found this review helpful

    New to Crepe Erase

    • San Diego, CA ,
    • May 2, 2015

    I am 73 years old and when I saw the infomercial on Crepe Erase I was very interested. When you are 73 years of age, the skin has had a lot of time to get wrinkled and look like you stayed in the dryer too long. I received my Crepe Erase yesterday, on 04/28/15. This morning I used my Exfoliating lotion, Eye lotion, and the body cream. I love the fragrance, but most of all my skin feels alive. It has a glow, which OTC lotions do not give you. I will keep trying for the next 30 days hoping to see more results.

    Bottom Line: Yes, I would recommend this to a friend

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  • 11 out 170 people found this review helpful

    It's a miracle.

    • Jun 10, 2015

    I love it! I bought fifteen packages and put it all over my body and now I look 19 again. What a miracle! I am going to order all they have and give it to all my friends so that they can look as smooth and amazing as I do. Thank you.

    Bottom Line: Yes, I would recommend this to a friend

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  • 10 out 30 people found this review helpful

    This stuff really works

    • Missouri,
    • Aug 4, 2015
    • Verified Reviewer

    Just received it today with little hope but put it on without a mirror and left. When I got home I looked in the mirror and saw obvious results. My face still looks young, but I have had neck lines since my mid 20s. Mine are pretty bad and I had given up but this stuff really helped.

    Bottom Line: Yes, I would recommend this to a friend

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  • 17 out 42 people found this review helpful


    • Illinois,
    • Aug 6, 2015
    • Verified Reviewer

    I am completely hooked on this line from Crepe Erase and yes, I've tried them all! My skin looks dewy and hydrated after use. I keep a jar in my desk at work and reapply during the day. It's a nice pick me up. Also, since I already have a face cream that I love, I use the facial treatment all over my body. It's not as heavy as the body treatment so it's nice on hotter days. Love the scent of the products too!

    Bottom Line: Yes, I would recommend this to a friend

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  • 35 out 60 people found this review helpful

    Not enough product

    • Albany, GA,
    • Aug 17, 2015

    I love this product but for $60.00 a month I don't feel there is enough for the full 90 days. And also my next shipment would not have included the free products that were included in my order, which makes sense I guess, those products were wonderful also. When I called to ask why the product only lasted 60 days instead of 90, I really got no where except she keep saying to use only a small amount. Again, that is all fine but the amount they say to use is not enough if you are doing more than one problem area, I feel the 90 days only last for 60 days. Maybe someone other than the girl I spoke with could help me with this please. The young lady was very sweet but could not help me. I did cancel my order on 6/1815 as I was out of product and would not receive another shipment until 7/30/15. Please help.

    Ruth Dodge, customer#: 255825.

    Bottom Line: Yes, I would recommend this to a friend

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  • 18 out 36 people found this review helpful

    Product works!

    Finally something that is not a scam! I am impressed with this product. I noticed results right away and so did my husband! The sample of eye serum is awesome as well. Try it.

    Bottom Line: Yes, I would recommend this to a friend

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  • 15 out 31 people found this review helpful

    Positive so far

    • Waco, Texas,
    • Sep 29, 2015

    I've been reading some negative reviews, some positive, I just want to say I've been using it for almost a month, I actually thought I saw results a couple of days after using. I told nobody what or that I had ordered this, but I saw some family members who I haven't seen since before I started using these products (I didn't want a fake response), they kept looking at me and I said what is it, and they NOTICED. They said I really looked so good, I could tell they were being honest, before they never said that, so I say it definitely is doing something for me, my face yes, my knees (I put on my crepey knees), and no matter how much I apply, my skin just soaks it up, like it's so thirsty and loves it. Like us getting dehydrated and drinking lot of water, that's how my skin reacts to Crepe Erase, it is being hydrated. Thanks, I will continue using, especially seeing the way others look at me, not my imagination, they are assuring me that it's working,.I will tell them in a couple months, thank y'all, normally I would never order anything like this, but Jane Seymour I trust.

    Bottom Line: Yes, I would recommend this to a friend

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  • 52 out 57 people found this review helpful

    Crepe Erase alternative

    • Massachusetts,
    • Oct 9, 2015

    My friend has this product and she gave me some to try. It works great. However I found that Gold Bond Ultimate healing skin therapy lotion with aloe is just as good and it's not expensive like Crepe Erase. I no longer have crepe arms, upper arms or legs.

    Thin lotions don't help with this problem. Thick lotions like Crepe Erase and Gold Bond do. Apply after showers to slightly damp skin.

    Bottom Line: Yes, I would recommend this to a friend

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