Crepe Erase Review: A Detailed Look at How It Works, Ingredients, Cost, and More

By Lydia Noyes
HighYa Staff
Updated on: Dec 27, 2019

Dull, aging skin is something most people want to avoid, and many skincare products promise to turn back the clock and restore your youthful appearance.

As the self-proclaimed “#1 body treatment system for dry, crepey skin”, Crepe Erase promises to keep you looking younger by targeting the thinning skin on your face, arms, and chest and re-plumping it to give it a more youthful glow.

Crepe Erase is endorsed by actresses Jane Seymour and Courtney Thorne Smith, and the brand claims to rely on a revolutionary two-step anti-aging system that works after the first treatment.

Our review will help you decide if Crepe Erase is the right product for you to keep your skin looking its best.

What Causes Crepey Skin?

No matter who you are, aging will take a toll on your skin. Due to sun damage and diminishing amounts of elastin and collagen, it’s natural for your skin to start becoming thinner and lose its ability to retain moisture as you get older.

This creates the right conditions for developing a crepey appearance, fine lines and wrinkles, and dry, scaly skin. Says esthetician Allison Tray from Tres Belle Spa, “most of us begin to see crepey skin as we age due to loss of collagen and elasticity. Dryness can also play a factor, as well as weight loss”.

While crepey skin can appear anywhere on the body, it tends to form in the places where the skin is naturally thinner and most exposed to the sun, like the hands, arms, chest, and face. This process can start as early as your mid-30s, but it’s usually most pronounced by around 45.

While there’s not much you can do to prevent crepey skin altogether, can skincare products like Crepe Erase restore your skin? Let’s look closer at what this product line promises.

How Does Crepe Erase Promise to Work?

According to the product website, Crepe Erase promises to restore your aging skin through a product range that acts as gentle exfoliators and “super hydrators” filled with antioxidants from natural ingredients like apple, dill, and sage that drench the skin to boost its moisture content.

The company claims that their internal evaluation of 54 participants showed that 80% of women saw an immediate reduction in the look of their crepey skin after just one use.

This matches what we learned from Dr. Tsippora Shainhouse, a board-certified dermatologist in Los Angeles. “Topicals can help plump the appearance of the skin, strengthen the skin barrier and encourage new collagen growth. Use these regularly to notice an improvement in about three months,” she told us.

“Applying topical antioxidants in the morning can help prevent oxidative UV damage before it happens. Applying it at night can help undo it before it creates a permanent collagen breakdown. This helps maintain skin firmness.”

The company offers a range of skincare products designed for both day and night use, which Shainhouse tells us can help stave off crepey skin in the long run.

Key Takeaway

The Crepe Erase product line promises that its moisturizing ingredients will plump up your skin, improve firmness, and reduce the appearance of fine lines and wrinkles.

What Products Are Available from Crepe Erase?

Crepe Erase offers six products that are available in different combinations depending on what package deal you order:

Body Smoothing Pre-Treatment

This gentle exfoliator is designed for daily use and preps your skin for the Advanced Body Repair Treatment. With consistent use, the company states that you will “uncover visibly smoother, softer skin from the neck down.”

To use, you’ll need to apply the cream to wettened crepey skin, and massage with gentle circular motions for several minutes before rinsing with warm water.

Top-five Ingredients: Sodium C14-16 olefin sulfonate, hydrogenated castor oil, comaidopropyl betaine, glycerin, propanediol.

Advanced Body Repair Treatment

Containing Crepe Erase’s proprietary TruFirm® Complex and 9 Super Hydrators™, this fast-absorbing formula is designed to improve the tone, texture, and elasticity of your skin to give you a more youthful appearance on your arm, knees, chest, and neck.

After exfoliating your skin, you can apply the treatment to the problem area in gentle circular motions until it is absorbed.

Top-five Ingredients: Olea europaea (olive) fruit oil, stearic acid, hydroxystearic/linolenic/oleic polyglycerides, dimethicone, glycerin.

Refining Facial Scrub

This facial scrub was designed to promote healthy cell turnover and visually repair and restore a dull, aging complexion. For best results, use it daily on your face and neck, gently massaging into place for one to two minutes.

Top-five Ingredients: Sodium Laureth Sulfate, Glycerin, Acrylates Copolymer, Cocamidopropyl Betaine, Cetyl Esters

Restorative Facial Treatment

This treatment is infused with the company’s TruFirm complex to visibly plump, firm and repair dry, dull skin to diminish the appearance of fine lines and wrinkles. You are meant to massage the treatment into your face and neck for one minute, or until completely absorbed.

Top-five Ingredients: Butyrospermum Parkii (Shea) Butter, Cocos Nucifera (Coconut) Oil, Olea Europaea (Olive) Fruit Oil, Theobroma Cacao (Cocoa) Seed Butter, Cetearyl Alcohol

4-in-1 Line Smoothing Capsules

This serum contains a concentrated formula meant to reduce the signs of fine lines from your face. The company states that you’ll get the best results from using one capsule a day. To use, twist a capsule open and gently apply the serum where your face needs the nourishment.

Top-five Ingredients: Isododecane, neopentyl glycol diheptanoate, dimethicone crosspolymer, phenylpropyldimethylsiloxysilicate.

Are Crepe Erase Ingredients Safe and Effective?

Because it is standard practice to sort ingredients list by greatest concentration, we chose to look at just the top five ingredients in every Crepe Erase product to see whether they stood out to us.

To aid the research process, we looked at each of these ingredients in the EWG (Environmental Working Group) Cosmetics Database. Here are our takeaways.

Generally, the ingredients within these products fall under the categories of skin conditioning agents, cleansing agents, solvents, binding agents, and fragrance ingredients. This makes sense, as these kinds of ingredients are standard in many skincare products.

One common compound in Crepe Erase products is glycerin. This moisturizing powerhouse is used to hydrate the skin and prevent dry, rough patches. It’s created during the soap-making process when glycerin splits away from fatty acids and blends with water, and the compound is often extracted for other cosmetic products.

Propanediol is another common ingredient in personal care products. Though it’s considered safer than propylene glycol, a compound it often replaces, studies’ results aren’t definitive yet.

Are there any ingredients that you should be aware of? Two caught our attention for having potentially troubling side effects.

First, cocamidopropyl betaine is a synthetic detergent that is often used to increase the foaming properties of skin and hair products. The EWG notes that there is a moderate risk of allergies and skin irritation from using products that contain it.

Second, dimethicone, a silicone-based organic polymer, can typically be used on your skin without a problem, though some people experience burning, stinging and redness from using it.

Key Takeaway

Crepe Erase product’s main ingredients include common skin conditioning agents. A few products contain compounds that may irritate the extra sensitive skin, but most people should be able to use these products without ill effect.

How Much Does Crepe Erase Cost?

You can purchase Crepe Erase products off the company website individually or in multi-product systems.

Individual product purchases are at the following price points:

  • Body Smoothing Pre-Treatment: $51
  • Advanced Body Repair Treatment: $79
  • Refining Facial Scrub: $44
  • Restorative Facial Treatment: $44
  • 4-in-1 Line Smoothing Capsules: $38

You can save 15% off any individual order by signing up for an auto-delivery subscription in which you receive a new shipment every three months. The subscription is optional if you buy products individually.

The Systems range in price from $39.99 to $69.99, and they each contain different combinations of the products mentioned above. All first purchases qualify for free shipping, and they automatically enroll you in an auto-ship subscription.

This means that after one month and then every three months after, you will be sent new products and auto-charged the full purchase price three times, plus $3.99 for shipping and handling. In other words, your first order of the Advanced 5-Piece Body + Face System will cost $59.99, but each delivery after that will cost $179.97.

The only way to opt-out of this program is to contact customer service at (888) 708-2042.

All Crepe Erase products are covered by a 60-day, money-back guarantee (minus shipping and handling) so you can request a refund for any product you aren’t happy with.

Our advice: be cautious when signing up for your first order. Auto-ship programs are sometimes more about roping you into recurring charges than they are about providing any kind of convenience, so proceed with caution.

What Do Customers Think of Crepe Erase?

Close to 150 customers have weighed in on Crepe Erase on our website, and the product averages 1.8 stars. Here are key takeaways from the reviews:

Improvements to Crepey Skin

Twenty reviewers left Crepe Erase a five-star review. These reviewers raved that the products worked as described and that their skin was looking better than ever after using them regularly.

Products Didn’t Work

A large portion of Crepe Erase customers thought that this product made little, if any, difference for their skin. A few noted that the products worked as well as standard moisturizers and did little to reduce the appearance of crepy skin.

Works Only with Consistent Use

Some users noted that they saw improvements in their skin after using Crepe Erase products, but that the results were only temporary. In a few cases, customers wrote that they occasionally skipped a treatment day and that their progress disappeared immediately when they did so.

Trouble with the AutoShip Program and Returns

By far, the biggest complaint we noticed about Crepe Erase was that shoppers ended up paying for than they expected. Some didn’t realize they were signing up for an auto-ship program while others continued to be billed even after they thought they had canceled their account.

Many reviewers reported frustrating experiences getting in touch with customer service and cancel their subscription, as they were often on hold for up to an hour before getting in touch with someone.

Key Takeaways

Though some customers are happy with Crepe Erase, most think the products are too expensive, don’t work as promised, and come with a questionable auto-shipment policy.

The Bottom Line: Should You Try Crepe Erase?

Crepe Erase products show some potential to keep your skin healthy and moisturized, but we believe that this line of skincare products will have to work hard to live up to its promises of significantly reducing your fine lines and wrinkles.

While the experts we spoke with told us that skincare products could make a significant short-term difference in your skin’s appearance, a moisturizing cream can’t do enough to restore the hydration that it loses over time.

Topicals like Crepe Erase can temporarily plump up the of the skin and even boost collagen production, but the customer reviews for Crepe Erase show us that the overall effect is often subtle or even unnoticeable.

Likewise, many customers have taken issue with the company’s return policy and auto-ship program.

Creams can help crepey skin, but they don’t match the effects of a medical procedure. If you choose to go that route instead, Shainhouse suggests micro-needling (Dermapen), radiofrequency, ultrasound or laser treatments.

However, the best way to avoid crepey skin is to prevent it in the first place. Stay moisturized, keep out of the sun if you aren’t wearing SPF, and follow a healthy diet. These lifestyle choices can help you keep your skin at its best for as long as possible.


Customer Reviews

Start your review of Crepe Erase:
  • 151 Customer Reviews
  • 19% Recommend This Company
1.8 out of 5
5 star: 13% 4 star: 3% 3 star: 4% 2 star: 7% 1 star: 71%

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To safeguard you and ensure helpfulness and relevance, our compliance team manually assess every customer review before it goes live.

We have a zero-tolerance policy for fake reviews, and companies cannot control or alter any reviews at any time.

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  • I wasted my money on Crepe Erase

    • By Anita,
    • Windsor, NC,
    • Apr 9, 2015
    Overall Experience:

    I have been using Crepe erase for a month and I have seen no results. I use it on my neck, knees and arms. NOTHING! I am so sad that it did nothing they said it would do. I truly wasted my money.

    Bottom Line: No, I would not recommend this to a friend


  • I'm using Crepe Erase and nothing's changed

    • By Freckles3333,
    • Huntsville, AL,
    • Apr 24, 2015
    • Verified Reviewer
    Overall Experience:

    I'm in my second week of using Crepe Erase and have noticed ZERO change on my neck, arms, and knees. I'm really sad because I really wanted it to work. It does make me itch, so I guess there's something I'm allergic to in it. I don't know how long you have to wait to see improvements, but I don't want to spend a ton of money either. Anyone know?

    Bottom Line: No, I would not recommend this to a friend


  • Read the Fine Print

    • By Kimi,
    • Virginia,
    • May 6, 2015
    Overall Experience:

    This product smells great and makes your skin feel silky smooth. It does not repair the crepe skin, it just exfoliates and moisturizes it, making the appearance like it's working at the time. I can exfoliate and moisturize with much cheaper products or even make at home products.

    The billing is my biggest problem. The payments they tell you on TV is not what ends up being the case. They charge you for three months and the original order is suppose to last 3 months. The amount of product is not a 3 month supply. I think this whole thing is a scam and now I know.

    If you want to do the 60 day money back, make sure you get in done within the first 30 days if you don't want to get charged.

    Bottom Line: No, I would not recommend this to a friend


  • Scam

    • By Lori Grimm,
    • May 16, 2015
    Overall Experience:

    In my opinion this product is a scam and didn't work for me.

    Bottom Line: No, I would not recommend this to a friend


  • So much for not getting sucked in

    Overall Experience:

    It is a scam. I was hoping it wasn't, but I got sucked in once again especially since Jane Seymour is one of my favorite actresses. Shame, shame! I guess if you are young and already have descent skin, it is great for moisturizing. It smells great also, but it hasn't done anything for the slight crepiness in my neck area. And if you compare the ingredients of the Introductory Exfoliating Body Polish to the Maximum Refining Facial Scrub, you will realize they are the same. The same goes for the Introductory Intensive Body Repair Treatment and the Maximum Ultra Hydrating Body Lotion. They just switched up the reading of the ingredients and thought we wouldn't notice. Hey, isn't that false advertising? I'm going to give them hell right now when I call and ask for a full refund.

    Bottom Line: No, I would not recommend this to a friend


  • My order by phone

    • By Agustina (Tina) Dearmas,
    • Miami, FL,
    • Jun 2, 2015
    Overall Experience:

    Today, after watching your product on TV I tried to place an order. I could not understand the lady that took my call. I had to repeat to her several times that I only wanted to try the offer on TV, and she (I think) kept talking and talking. When I told her, lady I just want to try the offer on TV and I do not understand what you are saying, she said, then we have to cancel your order. She had taken all my information credit card number etc and I have no idea if she canceled or not. My order that was for Agustina Dearmas. Please let me know the status or results of that. I understood that the special offer was for $39.95 plus delivery. I we'll be waiting for your response.

    Bottom Line: No, I would not recommend this to a friend


  • Auto Pay

    • By Cecila Lewis,
    • Saint Augustine, FF,
    • Jun 12, 2015
    Overall Experience:

    I just received my kit only to discover that it is for 30 days instead 60 day supply as advertised. Then I find out that I am going to charged another $49.99 again in 30 days for the same product. What a scam. Why not tell us that the 60 day "trial" period was going to cost $91.98 from the start? I feel sorry for those who go with the $59.99 offer because it is going to cost $179.97 when it is all said and done.

    Just go to you favorite local store and see the sales clerk in the make up department. Stay away.

    Bottom Line: No, I would not recommend this to a friend


  • SCAM

    • By Sonia Caban,
    • Newport MN,
    • Jun 14, 2015
    Overall Experience:

    Big mistake, I ordered, they were very convincing and used trigger words to get you to order. It said it was for 59.95, turns out they are deducting 59.95 for 3 months because they claim I ordered the Deluxe package. I never did such I thing. I was surprise when I received it because it had more products than I anticipated. Little did I know I was being ripped off big time.

    Bottom Line: No, I would not recommend this to a friend


  • Far too little product for the money.

    • By M. Wellborn,
    • Los Angeles, CA,
    • Jun 22, 2015
    Overall Experience:

    The product is very effective but the amount that you get for the money is absurd!

    The initial shipment of 3.3 oz is supposed to last for 30 days. Really? Maybe if you want to do only a small body part. However, if you're looking to moisturize, say your arms and legs, it will last about a week, and that's using it sparingly.

    Then of course you get hooked into the automatic payments while this company is making money hand over fist on something that probably cost less than $5 to manufacture.

    I say skip it. Not worth the money!

    Bottom Line: No, I would not recommend this to a friend


  • Product not for me.

    • By Laurie Syme,
    • Winter Park, FL,
    • Jun 22, 2015
    Overall Experience:

    I ordered this cream wanting to give it a try. However, it is as usual a scam. Once this company gets your info, they put you on an automatic system where they send you a new box of everything in 30 days and that's way too soon for me. When I called to cancel my now obvious subscription, I first of all get someone who is from another country and can't speak enough good English for me to understand. Then I'm told I owe $80.00. What? For a body cream? I've already paid $80.00, which is way too much money, then to find out I still owe them money. I'm never going to buy a product from this company.

    Bottom Line: No, I would not recommend this to a friend


  • Terrible Scam

    • By Martha Dancy,
    • NC,
    • Jun 26, 2015
    Overall Experience:

    I wish I had never, ever placed an order. I have email verification of only the original order. Yet within 3 days of this order 3 holds have been on my account - all for different amounts, all saying I have various orders. I spoke with supervisor Sunday, she said she would cancel and release holds, but today a new hold appeared. This is ridiculous, and they just give you the run around. Please don't get suckered in like I did. I am reporting this and if holds aren't released I will go through my bank with this.

    Bottom Line: No, I would not recommend this to a friend


Showing 1-11 of 151

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