Kokoon Headphones Reviews

These headphones have been designed around user needs, they feel wonderful when wearing and are easy to fall asleep in. They have started to make a real difference in my sleep pattern. Well worth it.

Bottom Line: Yes, I would recommend this to a friend

I have real difficulty switching off and getting to sleep, and the Kokoons have worked a charm in helping me achieve this. They block out all outside noise (including snoring partner!), and the meditative soundtrack I used enabled me to disconnect from any distractions, helping me get to sleep more quickly and comfortably.

Bottom Line: Yes, I would recommend this to a friend

They are the best headphones I've had in my life. Super comfortable, the sound quality is top. But the best is for the app that has programs to help me fall asleep and also to do a nap. I am really waiting for the sleep analysis that's coming soon.

Bottom Line: Yes, I would recommend this to a friend

I received mine for Christmas. I love them, really very comfortable, and I’m enjoying working my way through the exercises. I would recommend them to anyone who struggles with sleep or just likes to relax to audio in bed.

Bottom Line: Yes, I would recommend this to a friend

I recently received my Kokoon Headphones. As others have mentioned, this took some time, but I'd prefer to wait and to have a good product.

I'm thrilled with them as I've been looking for some time for good quality headphones for regular airline travel, general relaxation, and meditation. They're great - good quality and come in a nice protective cover with the necessary connections and an eye mask.

I'm starting to use the app a lot. For now, I'm using the relaxing sounds while I'm working or in say a busy cafe. They haven't yet fully developed the sleep software and analysis as far as I can see, but Kokoon has said that this is coming. Personally, I don't suffer from sleep issues, but if you do, I'm pretty sure this area of the app will be a game changer for you.

Bottom Line: Yes, I would recommend this to a friend

They may have taken a long time to come, but man are they worth it. Amazing build quality and by far the most comfortable headphones ever. I actually do sleep in them. Very positively surprised.

Bottom Line: Yes, I would recommend this to a friend

Easily the best set of headphones I've ever owned. Very comfortable on long haul flights both for watching movies and using the sleep app. Good noise cancellation.

Like every smart tech startup, they've had some challenges with bugs and manufacturing, but the end result is great and likely only going to get better.

Bottom Line: Yes, I would recommend this to a friend

It took over three years to receive my Kokoon headphones after backing it on Kickstarter. I finally got them a couple of weeks ago and the audio quality is not very good. The finished product also looked like an advanced prototype. I'll be buying the Bose or Sony noise canceling headphones instead. Unless you are really going to use them to help you sleep, I'd suggest you pass.

Bottom Line: No, I would not recommend this to a friend

Just what I needed! Blocks out the other half’s snoring like a charm and I can listen to audiobooks before I sleep now. Probably the most comfortable headphones I’ve ever used, and I really like the fabric covering.

Bottom Line: Yes, I would recommend this to a friend

I mainly use it for listening podcasts in my bed (or when I am traveling by train), not music or "sounds" with the app, only podcasts. Listening people talking about an interesting subject is my thing. It helps me to relax and to find sleep. So the design is perfect for me because I sleep on my belly. It is more than comfortable to really forget it and fall asleep with it or to put it off just before. The quality of the sound is really good for podcasts and music. The battery time is also quite good. The hardware design and the materials are the strongest quality of Kokoon. It's an impressive industrial design. High quality. Best in class. The app does also the job. I am not a big fan of sleep tracking apps but it helps times to times to see the results of a good or bad night. I will pay more attention to the functionalities and evolutions.

Bottom Line: Yes, I would recommend this to a friend

After the long wait, the first headset I received had issues with the noise cancellation (the right earpiece made a strange cracking sound). Kokoon refused to do anything about it, they told me to wait for a software update. I continued using the headset without the NC, and then the battery life shortened. After testing and confirming this with their helpdesk, they allowed me to return the headset. Today I received a replacement headset. When I opened the box, the eyemask was missing, the USB charging cable was missing and the headest itself was BROKEN before I even touched it.

I still like the concept of the product, but this company is very unprofessional and not reliable.

Bottom Line: No, I would not recommend this to a friend

This was the worst decision of my life. After many YEARS of waiting, LITERAL YEARS, they finally said my shipment would be next. This was SIX MONTHS ago. Being a Kickstarter backer means you get first access and it's been available to the general public for quite some time now. The customer service is at times unresponsive and other times complete liars. Such a waste of money that could have been invested in anything else and been better.

Bottom Line: No, I would not recommend this to a friend

Headphones are good for sleep. Comfortable and not too hot even after a long time. The mobile app is good but sleep tracking not ready yet. I recommend Kokoon if you have problems with sleep!

Bottom Line: Yes, I would recommend this to a friend

These are the most comfortable headphones I have ever worn and I would highly recommend them to anyone, for either helping to sleep or just some comfortable headphones to wear day to day.

Bottom Line: Yes, I would recommend this to a friend

The headphones are great to use and the app is more than relaxing - I had issues falling asleep (needed a lot of time) and using the sleep training really helped. However, in order to get the most of them in terms of sleeping, you should choose your pillow carefully - you can’t use them (or at least for me it wasn’t comfortable) with all kinds of pillows (especially thick foam pillows) - it’s written in the user manual I think.

In terms of entertainment - they provide very good sound and you can use them wherever you go. They are not just for sleeping or for people with sleep problems.

Overall - thumbs up! I think you can get two things for one price - better sleep and top quality sound, so it’s a deal.

Bottom Line: Yes, I would recommend this to a friend

Eight months on and I have just received an email "I know some of you have experienced a delay with receiving your Kokoon headphones. This has been caused by us discovering a small manufacturing defect in our latest batch."

OK...these things happen...thanks for letting me know. Looking at some other reviews though I am getting a bit nervous about delivery.

Rating of 3 stars reflects service to date - not the phones themselves, since I don't have them yet!

Bottom Line: No, I would not recommend this to a friend

A friend gifted me these headphones as he knew I had trouble sleeping. I unpacked the headphones to find the plastic cover over the USB port was broken with 2 tiny screws sticking out. I contacted support who wanted to know the original order number which I don't have. I don't want to bother my friend as he was so kind to get them for me and I feel ungrateful asking him for the details...so it looks like I'll have to put up with the fault.

Bottom Line: No, I would not recommend this to a friend

Ordering & Shipping: I was excited enough to try the new Kokoon Headphones. So much so that I placed my pre-order on February 17th, 2016 for $239. At the time they estimated the ship date to be fall of 2016. Over the past 2.5 years I've exchanged countless emails with Kokoon because there's no number to call. Empty promises over and over of them shipping soon but it would never happen. Finally my headphones arrived May 31, 2016. Three years, three months and 13 days after my order date.

The headphones: They seem to be of good quality. Very nice packaging and presentation. The on and pairing buttons are really small as are the indicator lights. It's difficult to determine if they are actually turned on or off. But I was excited to try them nonetheless. I put them on in bed, selected music and tried to nap. Although they seem slim it wasn't the easiest to lay on my side. After an hour my ear started really bugging me. They have some sensors inside the headphones that rest in the inside of your ear that really irritated mine. My ear is of a normal size. Not super small at all. Uncomfortable enough to return.

Attempted return: On June 19th I emailed Kokoon requesting a refund on the basis that they hurt my ear. Support declined my request stating that I wasn't within the 14-day return window. I pushed back requesting an exception because they failed to deliver the product 2.5+ years longer than they told me they would. Yet they still declined and are unwilling to give me 5 days of grace with their return policy. 2.5+ years grace vs. 5 days of grace. I'm dumbfounded that they won't acknowledge or take responsibility for their shortcomings. I've had 6 email exchanges with Kokoon and it's super disappointing they have no intention of doing the right thing. There's also no number to call and speak with a live person.

My warning: Try before you buy. And decide if you want them or not quickly because they will not work with you to return them.

Bottom Line: No, I would not recommend this to a friend

I cannot give a proper review of these headphones because they never arrived. I have been waiting for over a year, I have been promised delivery several times, but nothing. I have been in contact with customer service on many occasions and they keep saying that they will come soon, but they never do. Save your money - go to a store and buy good headphones. The people at Kokoon cannot tell you anything about delivery times and so far all they have done is blow smoke up my skirt and delay and distract. I have requested my money back, let's see how competent they are when it comes to that request.

Bottom Line: No, I would not recommend this to a friend

I ordered my Kokoon Headphones in January of 2018 with great excitement. My order was to part of the "second production batch" with shipping beginning in March 2019.

In May, I received an email stating that there was a small manufacturing defect, but that it was resolved, with manufacturing and shipping to be completed in May.

I received an email on May 22, 2019 stating that my product was ready to ship and requesting an address confirmation. I confirmed my address on June 7th and received a response email confirming my confirming and stating I'd receive a notification upon shipping.

On July 1st, I received another email stating that there was another DELAY IN MANUFACTURING and promising THIS batch would be completed by the end of this month.

Do not trust this company unless you have $300 to toss into the wind and who knows how long to wait for the ocean to drift it back to you.

Bottom Line: No, I would not recommend this to a friend

I was an early backer of the project and I haven't received my headphone yet after 4 years of waiting. The only answer I receive from Kokoon is: "Sorry, wait more time, until when? No idea".

If anybody comes here to inquire about trust on Kokoon company? Forget it. Go buy elsewhere.

Bottom Line: No, I would not recommend this to a friend

I am an awful sleeper and my friend recommended these headphones. At first, I thought it was just another tech fad type product, but I have to say different. The comfort is remarkable, and the complementary app is superb for looking at your sleeping data.

Bottom Line: Yes, I would recommend this to a friend

I have been patiently waiting and waiting for quite some time. Each time I inquire I receive a polite email letting me know my information has been updated. My information never changed. I never get an actual response to my question.

The unresponsive responses are more frustrating than the actual wait!

I don’t know if I will recommend Kokoon to a friend because I have haven’t received mine yet. I would recommend they look elsewhere if searching for an aid for better sleep. Waiting over a year will result in crankiness. I had to select yes or no to post my review.

Bottom Line: No, I would not recommend this to a friend

After writing the review below, Kokoon responded very quickly and sent me an email clarifying the situation. At the moment, Kokoon doesn't have service centers in many countries including the USA and so, until they do, they are covering the shipping charges for headphones returned for repair. This makes me a much more satisfied customer, and so I've upped my star rating.

Bottom Line: Yes, I would recommend this to a friend

A sturdy well-made set of headphones that are surprisingly comfortable. I was a little skeptical but thought I'd leave a review as I've been really impressed. I travel a lot and used to use Bose but think these are a lot nicer to wear for long periods.

Bottom Line: Yes, I would recommend this to a friend

Really like these headphones. Very comfortable and I use them each night to sleep. I found the information about my sleep very interesting and loved trying out different things to drift off each night (I think my favorite are the rain sounds). I'd recommend to anyone who sometimes has challenges getting to sleep.

Bottom Line: Yes, I would recommend this to a friend

I am very happy to have had delivered my Kokoon Headphones finally some weeks ago. It took some time to iron out all these problems in manufacturing you could expect when you aim for a high-quality innovative product like this. Communication of backsets and delays always was very good so you can expect a high standard of costumer support.

But finally, it's here, all well done, extraordinary quality, very comfortable to wear and to sleep with. And I know what I'm talking about. In my 50ies now I have suffered from sleeping disorders as long I can remember.

That's also the main motivation to back this project on Kickstarter.

So I just use it from the first day to go to sleep, no major problems, listen to music, soundscapes, audiobooks, podcasts, guided meditations or even pure white noise or my favorite mind-machine program. By the way, being a lover of classical music the drivers are very good with a very balanced detailed sound.

Can't say much about the performance of shutting out noisy environments as I only can sleep in a very calm room. I haven't used it during travel yet.

I see high potential when it comes to further development of the Kokoon app. I wish we could have more detailed sleep data with more focus of brain waves (alpha-theta) to unlock all advantages of having EEG onboard.

Also, a must-have would be sleep-tracking no matter what you are listening to from your playing device.

So I stay tuned and I am excited to try out new features. Thank you for bringing this great product to life.

Bottom Line: Yes, I would recommend this to a friend