Like most other cat owners who heard about PrettyLitter, I was SO excited to try a new litter that promised less scooping and most importantly, no smell! I purchased my bag on 3/12 (arrived 3/14), and it's now 3/28.
It seems that I have the same issues the other 1-star reviewers had; week one was great, but the urine odor was noticeable at the end of the week. This week the whole downstairs smells HORRID and it's just unbearable. I really wanted this to work out, but it's back to the old litter I go.
Now I have to contact customer service and get my subscription canceled before they send me another bag of this junk. I just hope customer service isn't as terrible as other people are saying.
Some extra details for the review team:
- I purchased a new litter box prior to adding my PrettyLitter to ensure proper depth. I purchased a box size that was recommended on the PrettyLitter website.
- I used the card to measure the depth, and it was correct.
- I have one cat.
- The box was not placed in a humid area.
- I scooped the box and sifted all the litter around daily.
Bottom Line: No, I would not recommend this to a friend