BetterHelp Reviews - See What Customers Are Saying

The most objective assessment that I can provide is that BetterHelp makes counseling so much more accessible. I used to drive for hours to see my counselor or I would need to pay way above what I could afford. Counseling is still expensive but at least now I can have it work with my schedule and I do not need to worry about driving or commuting for so long.

Bottom Line: Yes, I would recommend this to a friend

BetterHelp has impressed me with the format in which the website is set up and the variety of help it provides. I'm able to have ongoing communication with a counselor in written form in addition to being able to set up calls or video calls if I wish. BetterHelp is a benefit provided through my employer and I'm grateful they offer this benefit to me.

Bottom Line: Yes, I would recommend this to a friend

Dr. Christine Waittaker is an amazing, clever, and very compassionate person. She positively changed every area in my life from my health and career to my very toxic relationship.

If you are suffering in any area of your life, talk with her and I guarantee and assure you 100% that your life will be improved in a way you cannot even imagine.

Bottom Line: Yes, I would recommend this to a friend

This is the first time I reached for help. My experience has been very fruitful. I'm learning how to overcome my obstacles day by day; piece by piece. It may be overwhelming at first, however, that could've been my own anxiety. I'm more motivated to make the change.

Bottom Line: Yes, I would recommend this to a friend

BetterHelp is the best thing I've found! I love my counselor and how helpful she is. I love that I can choose to use the video, phone, or live chat option. One of my favorite features is being able to chat with my counselor outside of the session and she can send me worksheets and chats as well. I would absolutely recommend this!

Bottom Line: Yes, I would recommend this to a friend

I love BetterHelp, it’s simply an outlet and counselor at your fingertips! I wish everyone could experience this! I am so happy I gave it a try. My counselor, Kristen, has been the biggest help with my issues and she’s so personable and friendly.

Bottom Line: Yes, I would recommend this to a friend

I feel much better by speaking to my counselor. I feel heard and am able to really express myself. It’s like I am talking to a friend. I can message my counselor at any time. Also, I have the option of talking to my counselor via telephone or video chat. I can journal my thoughts and feelings and schedule appointments. I can also attend group seminars. Worksheets are available too.

Bottom Line: Yes, I would recommend this to a friend

BetterHelp is a wonderful service. I have subscribed to this service for two weeks so far and it has been so helpful towards the problems I face. Along with having a private counselor, you also have the opportunity to join various sessions on different topics held by other counselors with other people.

I would recommend this service to anyone that do not have time to see a counselor face to face.

Bottom Line: Yes, I would recommend this to a friend

I was matched at first with someone that I did not hit it off with, I quickly asked to change and Kendall came into my life. She is absolutely wonderful. She answers my questions and concerns almost immediately.

She has great compassion and is never judgemental.

Bottom Line: Yes, I would recommend this to a friend

Dear reader,

Do you ever have that not funky fresh feeling?

Do you face current challenges in your life?

Tired of having no one to guide you?

Well, now there’s BetterHelp.

BetterHelp therapy team goes directly to the South Central nervous system, reducing cranky levels, regulate uptightness, and help channel love and compassion directly to your problem areas.

So ask your doctor if BetterHelp is right for you!

Bottom Line: Yes, I would recommend this to a friend

I had been considering counseling for some time but was reluctant to find a counselor in my area to see. I had heard of the online counseling services but was concerned that it was a scam and would not be helpful. I was very wrong. From the first day that I signed up, I was impressed. I sent my first response and was assigned a counselor quickly. I sent her a message and got a response within an hour or so. We wrote back and forth a few times a day initially and set up a phone conversation that went well. She is very responsive and answers in a timely manner. The advice has helped me and I am now a fan of online therapy if you're looking for help and don't know where to look. I am not writing her questions often because I'm feeling much better but it is good to know that she is there if I need to talk.

Bottom Line: Yes, I would recommend this to a friend

I was reluctant to try a counseling service. I didn’t really know if it would help me work through some things. To my surprise, it has been an amazing experience. The service is great and my counselor has been awesome. I’m so pleased with the structure of the app and how user-friendly it is. If anyone is on the fence about counseling, I definitely think BetterHelp is worth a try. It has definitely been a benefit to me.

Bottom Line: Yes, I would recommend this to a friend

I started BetterHelp so that I can grow in self-differentiation while going through some very difficult things. I was wanting to shift my focus from how overwhelmed I can feel at times and learn to honor my feelings, accept them, and shift into learning how to become stronger inwardly. I want to be able to navigate through problems with stronger confidence and inward resolve.

BetterHelp worked with me to find the right counselor to help me go deep, be thorough, and do the mental and emotional work I need to do while feeling safe, respected encouraged and supported. It can be incredibly difficult to find the right fit in counsel when you go to an office, that task can be daunting and at times especially when in a vulnerable state. The last thing you want is the wrong counsel. What I LOVE about BetterHelp is they really help you find the right fit for you and your situation so you can get the help you need all while being in the sanctuary of your own space. It's not just "counseling" it's tailored to you and your needs. They do an amazing job to pair you with the right professional to work with you.

My counselor is a really good listener and gives very helpful feedback, responses, encouragement, and homework so that I am actually doing the work to change not just gaining knowledge.

I am really thankful for this resource.

Bottom Line: Yes, I would recommend this to a friend

I have been meeting with my counselor for four months. She has been supportive, curious, and very proactively helpful. I had a couple of other counselors who were not matches for me. With BetterHelp they helped me find the fit that worked.

Bottom Line: Yes, I would recommend this to a friend

I have extreme anxiety and reaching out to BetterHelp a few weeks ago saved me from destroying my life. I’m really good at making things way bigger than they are thanks to the tools and counseling I’m getting I’m in a much better place and I didn’t ruin my life. Thank you for your, I recommend anyone to reach out, this is amazing!

Bottom Line: Yes, I would recommend this to a friend

As someone with a busy, random schedule, I find it hard to make it to an actual counselor. Also, my anxiety can be triggered at any given time. Having the resource at my fingertips to reach out when I start to downward spiral is amazing. It helps me stop in my tracks and get the help I need when I need it. I'm very grateful for my counselor's expertise and compassion.

Bottom Line: Yes, I would recommend this to a friend

BetterHelp is one of the best apps out there to help someone straight from your phone. It offers therapy through text, audio call, or video chat. I highly recommend as it’s affordable and convenient.

Bottom Line: Yes, I would recommend this to a friend

I think my social worker is a top-notch professional and has a heart of gold. I also feel that better health has the best setup.

Being able to communicate via text, voice, and video means much to me as not always is a person in the mood to use any particular opinion so this helps a lot.

Bottom Line: Yes, I would recommend this to a friend

I saw BetterHelp on an Instagram post and I decided to look into it which is a bit out of character for me. I don't normally use advertisement referrals. They were offering a free week of therapy and since I don't have insurance at the moment I decided to try it out. I was able to complete one therapy session today and schedule another one during my free week. I most likely will not be able to continue my subscription due to financial issues at this time, however, if I were able to do so I most definitely would and may return in the future when I am able. It is very convenient to be able to talk with a therapist from home and not have to travel. The therapist I spoke with I would highly recommend, she was very encouraging and everything you would want a therapist to be. I think this is a great and fairly affordable service for people who struggle to maintain Mental Health in our current medical climate. I think BetterHelp is reaching toward what mental health care should be.

Bottom Line: Yes, I would recommend this to a friend

BetterHelp was very helpful in the setup, startup phase. Cry’s help was indispensable to the process of getting me on board. I would highly recommend this service to others. In fact, I provided BetterHelp as a resource to my general practice doctor, as he’s the one who recommended I seek counseling, but knew price would be an issue. I found BetterHelp, which made getting the additional counseling I needed possible. I appreciate that BetterHelp provides a necessary service for an affordable price. I highly recommend as I’ve been very happy to date with their service in general and the quality therapists I’ve found on their roster of service providers.

Bottom Line: Yes, I would recommend this to a friend

I suffer from severe agoraphobia and I hate to leave my home. This service is top-notch. I’m so glad our mental health can finally be done in my own home. They are very courteous and respond quickly. I love this form of therapy. Please try it and see if it works for you. I love it.

Bottom Line: Yes, I would recommend this to a friend

My counselor definitely listens to what I say, reads my journal, and works with me through many channels (phone, online, worksheets, etc.) to provide me with perspective and guidance. He has been a very valuable help in my recovery process.

Bottom Line: Yes, I would recommend this to a friend

BetterHelp was a suggestion from a friend who had watched the struggles I and my wife have together. For a long time we both had been looking for help, and BetterHelp has proven to be a great resource.

The connection online provides a flexibility to talk anywhere in the world, so travel and changing diaries is not a problem. You don't need to sit face to face.

The registration process is simple and BetterHelp connects you with a counselor.

Payments are so reasonable you may be forgiven to look for a catch; there is none. The administration is responsive and sympathetic to individual needs.

This is a real place where you can find professional and skilled help.

Bottom Line: Yes, I would recommend this to a friend

BetterHelp is a helpful platform and resource for those who do not necessarily enjoy traditional face-to-face therapy. Recommended to anyone who wants to meet their mental health goals with the help of a supportive counselor. Additionally, if you don’t feel like your initial counselor is the right fit, you can just request a new counselor. Going into therapy with the right mindset (attitude) is just what you need for successful outcomes and this platform tries to ensure you get what you really need. Customer service is pretty responsive too, so it helps. If you feel called to meet all of your own mental health needs from home/work, give BetterHelp a chance. It’s convenient and most counselors have flexibility when necessary.

Bottom Line: Yes, I would recommend this to a friend

At one of my lowest points, I came across this app. I didn’t know what to do or where to turn.

I find face-to-face counseling far too vulnerable. This method accesses me the support and strength I need, without any feelings of humiliation.

I’ve found a fantastic lady, who is an absolute joy and professional. Sanity and life-preserving stuff!

Bottom Line: Yes, I would recommend this to a friend

They provide you with counselors suitable for your needs. They also offer a variety of communication options like text, video calls, and phone calls. The counselor is responding in a timely manner as well. She is very professional and helped with my issues.

Bottom Line: Yes, I would recommend this to a friend

At the beginning of 2019, I had finally taken my brother's advice and started looking around for a counselor. Searching through my local community, I couldn't find anyone who had the appropriate credentials and also whom I could trust, so I started exploring online. Of course, I was essentially flying blind, with no way of knowing what I would find or how I could assess the quality of the assistance that they could provide.

I ran across the BetterHelp website, and it looked appealing, with thousands of counselors who have been vetted to the highest standards. I dug a little deeper, and sought reviews from disinterested third parties, and learned that lots of people were not only happy with BetterHelp, but were enthusiastic about the quality of service offered. I decided to give it a shot, and I am SO glad I did!

I completed a brief survey of my objectives and assessment of my needs, and within 24 hours a counselor had been assigned to me. Oh, and what a counselor she is! We started almost immediately, but since I live a third of the way around the world, scheduling was initially difficult. Even that was not a problem, though, because my counselor was willing and able to align her schedule with mine. And so it began.

One hour of live contact once per week at a monthly charge of $260 would be inexpensive at twice price. Throw in regular contact (sometimes daily) via secure email, so that some events and incidents can be discussed between live sessions adds an enormous amount of value to the service.

I would readily and enthusiastically recommend BetterHelp to anyone who needs this kind of service.

Bottom Line: Yes, I would recommend this to a friend