Bombas Socks Review: Are They Worth the Price?

By Derek Lakin
HighYa Staff
Published on: Nov 25, 2017

Derived from the Latin word for bumblebee, Bombas is women’s, men’s, and kid’s sock manufacturer that donates a pair to the homeless community for every one purchased.

On top of this, the company crafts their products from high-quality extra long staple cotton yarns with natural moisture-wicking and antimicrobial properties.

The website reports they also spent two years researching, developing, and implementing features like hand-linked toes seams, y-stitched heels, Stay-Up technology, and a honeycomb-structure mid-foot support, which the company claims will make their socks feel better than anything you’ve ever put on your feet.

Whether you’re participating in an athletic activity, going to work, or running errands, you want socks that are comfortable all throughout the day. And the fact that Bombas has donated more than five million pairs to the homeless community is compelling—and could certainly make you feel even better about your purchase.

But before handing over your money, take a couple of moments to read through what we learned during our research so you can make the most informed decision possible.

Which Types of Socks Does Bombas Offer?

Bombas sells a variety of socks for women, men, and kids as single pairs, as well as in different pre-arranged multipacks (in other words, you can’t create your own). When searching their site, results can be filtered by color, height, and occasion.

All versions feature extra padding on the footbed, although the company ensures us that they’re not thick enough to cause shoe discomfort.

Note: Bombas also emphasizes their socks “contain a small amount of latex” and “are made in factories that use latex.” If you’re allergic to latex, they consequently recommend choosing another brand. Other materials in their socks include (percentages vary by sock type):

  • 63-78% Extra Long Staple Cotton (Merino options contain 78% wool)
  • 13-34% Polyester
  • 3-6% Rubber
  • 1-7% Spandex
  • 1-12% Nylon

Bombas Women’s & Men’s Socks

Bombas Women's and Men's SocksBombas’ women’s and men’s socks are available in many popular heights, designs (as well as limited editions), and materials, including extra long staple cotton and Merino wool.

Women’s socks are available in five heights (no show, ankle, quarter, calf, and knee-high), while knee-high versions are not available in men’s. Both span four main categories:

  • Dress & Office – Lightweight Crew, Marls, Donegal, Dress Solids
  • Gym, Athletic, & Sport – Marled, Solids, University, Rugby, Solids, Running, Originals, Americanos
  • Casual – Merino Wool, Lightweight Crew, Cushioned, Marls, Originals
  • Ski – Performance ski and snowboard socks with strategic zone cushioning, airflow venting, and Invisitoe technology.

Bombas Kid’s Socks

Bombas Kid's SocksBombas’ kid’s socks promise to deliver all the comfort, support, and softness found in the adult versions, just in smaller sizes.

Comparatively, Bombas kid’s socks are only available in calf and ankle heights, as well as three main categories: Casual, Sport, and Grippers.

How Much Do Bombas’ Socks Cost?

Bombas socks are only available directly through the company, with adult women and men’s sizes running between 4 and 16, and kid’s sizes between 1.5-8.5 (toddler) and 9-3 (youth). Bigger adult sizes are available in select styles.

Women’s & Men’s

  • Single pairs: $12 - $28
  • 4 to 12-packs: $30 - $122.40

Kid’s Socks

  • 3 to 12-packs: $15 - $64.80

The company indicates their socks are true to size, although they'll slightly shrink (so little that you might not notice) the first time you wash them. Then, never again.

All Bombas orders come with a Happiness Guarantee that covers free exchanges and returns (including free shipping), with no time limit. In order to request one, customer support can be reached at 800-314-0980 or via their site’s contact form.

What Can We Learn from Bombas Customer Reviews?

Between TrustPilot and TheGrommet, we encountered more than 670 customer reviews for Bombas socks at the time of our research, with a combined average rating of about four stars.

There, most compliments appeared to reference comfort, durability, and fit (including their propensity to remain in place during the day). Complaints—what relatively few there were—frequently revolved around long shipping times, lower quality than expected, and slow support response. In each instance, a company representative replied with a resolution.

From a company perspective, Bombas’ co-founders David Heath and Randy Goldberg pitched their sock-charity idea on the season six premiere of the popular TV show Shark Tank back in 2014.

Shark Daymond John invested $200K for 17.5 percent equity in the company, and CNBC reports that the “company did $1.2 million in sales and completely sold out of inventory” following their appearance. They’re “on track to do $50 million in sales for 2017.”

Bombas vs. Other Direct-to-Customer Sock Manufacturers

It’s no secret that Bombas is potentially up against hundreds—or even thousands—of sock manufacturers from all around the world, so competition is fierce. In the CNBC article above, even Daymond John admits that he has tons of FUBU socks in a warehouse that are next to impossible to sell, especially with so many companies now selling direct to consumers.

How to choose your best brand?

Perhaps the most important fact to point out is that we didn’t encounter any other sock manufacturer during our research that donates a pair to charity for every one sold. So, if this is among your top criteria, Bombas is currently the only game in town.

From there, and as emphasized on the company’s website, it’s largely going to come down to your needs and personal preferences (color, fit, style, materials, intended use, etc.), as well as your budget.

For example, REI notes that Merino wool can work great in cool and warm conditions, absorbs moisture, and cushions, but it’s also one of the more expensive options.

If budget is at the top of your list, cotton socks tend to rank toward the bottom. However, they’re not ideal for active wear. The durability of synthetic materials can make them ideal for sports, although they can be a less comfortable choice in hot weather and their insulation ability is reduced when wet (such as with sweat).

Eastern Mountain Sports adds that shorter socks are better suited for activities like for running and biking, while crew socks can be a better choice for hiking and backpacking.

Our Final Thoughts About Bombas Socks

The CNBC article earlier reported that, other than Daymond John, all of the other Sharks were worried that the company’s one-to-one retail/charity business model was too risky. Despite this, it seems Bombas has become a roaring success in the few years since, not only based on their sales numbers, but also on their mostly positive online customer feedback.

Will their socks meet all your needs and preferences? There’s simply no way to know without giving them a try.

With this in mind, Bombas stands behind their products with a no-time-limit refund and exchange policy—including shipping, which is a rarity—so it doesn’t seem you have much more to lose than a bit of your time if you’re dissatisfied.

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Read 52 Bombas Customer Reviews and Complaints

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Average Consumer Rating: 2.2
Rating Snapshot:
5 star: 9 4 star: 4 3 star: 4 2 star: 8 1 star:  27
Bottom Line: 27% would recommend it to a friend
Showing 1-11 of 52
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  • 60 out 73 people found this review helpful

    Chinese? Shame on you.

    • Goldfield, NV,
    • Mar 20, 2018
    • Verified Reviewer

    I just got them today, $93 for six pairs. That's $12 a pair, only to find out that they are made in CHINA. Shame on you. I don't know how good they are, but for that much, you can hire US workers. I'd have never bought them knowing that you succumb to the cheap overseas labor to make them.

    Bottom Line: No, I would not recommend this to a friend

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  • 29 out 32 people found this review helpful

    Disappointed

    • Lutherville, MD,
    • Apr 11, 2018
    • Verified Reviewer

    After we paid $120 for ten pairs of socks, delivery took 14 days! Five days of that time the order was sitting less than two hours from our house. The first day I got a hole in one pair and the second day another hole in another pair. The company didn’t seem to care. I also notice that any complaints on their Facebook page are promptly removed. Save your many and frustration and go to Target or Kohls.

    Bottom Line: No, I would not recommend this to a friend

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  • 18 out 24 people found this review helpful

    Stay away!

    • Oregon,
    • May 13, 2018
    • Verified Reviewer

    I ordered socks four days ago and got no confirmation or expected shipping date or anything.

    Now, I'm on my third customer service rep (I was told originally their "crack team" would have me satisfied in 12 hours) who says (with a lot of inappropriate exclamation points in his email) that he can't find my order, but he "looks forward to my reply!" and asks me for the info I already gave them twice.

    Well, my credit card company, sure enough, found it.

    This is the worst customer service this side of Hewlett Packard. Complete runaround/stall for time.

    Bottom Line: No, I would not recommend this to a friend

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  • 22 out 25 people found this review helpful

    Don't buy

    • Seattle, WA,
    • Nov 12, 2018
    • Verified Reviewer

    My whole experience was awful. The socks are fine. I mean they are expensive cotton socks. Nothing special. They have their name written in huge letters on every pair, so you don't forget it, too. Looks like crap, but whatever.

    What is really crappy is their customer service. They make it sound like returns are easy, but it's like pulling teeth. I've emailed at least 5 times, it's been a week, and still have no way of returning them. If I hadn't already worn some of them, I'd return them all.

    I am NEVER buying from this company again.

    Bottom Line: No, I would not recommend this to a friend

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  • 11 out 14 people found this review helpful

    Don't Purchase

    • New York,
    • Nov 24, 2018
    • Verified Reviewer

    Sending the product back if it ever arrives. I ordered twice from Amazon after placing an order with BOMBAS and received both of them and still almost two weeks later still no order from BOMBAS. Reached out to customer service and no reply either. Will have to call credit card company and waste time disputing the charge because it must be a scam.

    Bottom Line: No, I would not recommend this to a friend

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  • 6 out 7 people found this review helpful

    Terribly customer service, shorted order

    • New Jersey,
    • Dec 7, 2018
    • Verified Reviewer

    I wanted to like this company, but their customer service is terrible. My order was received with missing items. I tried calling, but their message says they are "too busy" to answer. I've emailed several times and no response. I understand someone can make a mistake - but there should be some sort of customer service either by phone or email.

    Bottom Line: No, I would not recommend this to a friend

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  • 4 out 4 people found this review helpful

    Did not receive what I paid for

    • Swansea, SC,
    • Dec 10, 2018
    • Verified Reviewer

    I ordered eight pairs of these very expensive socks for Christmas and only received seven pairs. I tried to call them and remained on hold for over 15 minutes and never had anyone pick up. I would not recommend them unless you have nothing better to do with your money.

    Bottom Line: No, I would not recommend this to a friend

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  • 6 out 6 people found this review helpful

    Poor customer service

    • Taunton, MA,
    • Dec 11, 2018
    • Verified Reviewer

    They immediately charge your credit card. I have never received the socks, customer service sends an automated reply, and you are unable to speak with anyone should you be lucky enough to find a phone number. I would give this company no stars, they just steal your money.

    Bottom Line: No, I would not recommend this to a friend

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  • 4 out 4 people found this review helpful

    Don't waste your time or money

    • Florida,
    • Dec 11, 2018
    • Verified Reviewer

    The socks are not high quality. I wore them for 18 holes and wished I had brought a backup because they were so thin and they actually bothered my feet. Very, very slow shipping. We will see how their return policy works. I bought four pairs and would not even consider giving them away.

    Bottom Line: No, I would not recommend this to a friend

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  • 14 out 14 people found this review helpful

    Missing items, wrong items

    • Pensacola, FL,
    • Dec 13, 2018
    • Verified Reviewer

    I used to love Bombas socks because they really are nice socks. But this holiday season I’ve had nothing but problems with multiple orders. They accept orders for out of stock items and don’t even let you know. You think your order is going to arrive and then 9 or 10 days later you realize they haven’t even been shipped.

    I contacted customer service and they apologized and said they had warehouse problems and that my items were out of stock. They offered a gift certificate to use on a future order as an apology, which I foolishly decided to use. Once again, I found myself waiting for an order that never arrived. They continue to advertise and accept orders for items that aren’t available. I think that is dishonest. They obviously have grown too fast for management to be able to keep up. I for one will never order from them again.

    Bottom Line: No, I would not recommend this to a friend

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  • 14 out 15 people found this review helpful

    Problems with customer - unresponsive

    • Great Neck, NY,
    • Dec 14, 2018
    • Verified Reviewer

    I ordered two pairs of socks from Bombas. One was correctly shipped the other pair was replaced with a cheaper item. I emailed the company. The response was a generic email - we are very busy and it will take a while for us to respond. I have waited almost a week. No response, but lots of promotions. No phone number available. They do not take calls. Seems like a scam operation to me.

    Bottom Line: No, I would not recommend this to a friend

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