About Elite Singles

By HighYa Research Team
Published on: Jan 2, 2016

Billing themselves as “a professional dating site for busy American singles,” EliteSingles claims to help you find a like-minded match, regardless of race, religion, age, or sexual preference.

Compared to other dating sites, EliteSingles does this by requiring members to complete a detailed personality test (don’t worry, we’ll cover this in greater detail shortly).

Then, they’ll use these results to send you 3-7 potential matches per day, which allows you to interact with others while still living your busy life. Or, as EliteSingles calls it, “streamlining the process.”

In fact, EliteSingles claims that more than 2/3 of their members hold either a bachelor’s, master’s, or doctorate degree, which means that they’re probably just as busy as you are.

In addition, EliteSingles also claims that they gain 18,000 new members per week, with an average gender split of 43% male and 57% female, mostly between the ages of 30 and 55.

As a busy professional, there’s no doubt that finding true love can seem like a daunting task. I mean, where would you find the time in your hectic schedule?

But can EliteSingles help you find the right match? Do their prices provide a solid value? Are there any other considerations you should keep in mind? We’ll cover all the basics here, so you can decide if EliteSingles is worth your time and money.

Since EliteSingles’ personality test is arguably their main selling point, we’ll begin there.

EliteSingles’ Personality Test and Matching System

The 200 questions found in EliteSingles’ personality test are based on the Five Factor Model developed by Robert McCrae and Paul Costa, which measures “openness to experience, conscientiousness, extraversion, agreeableness, and neuroticism.”

Because of the test’s length, you can save your progress, log out, and return to finish at a later time, although it will need to be completed within 15 weeks of starting.

Once you’ve completed your test though, you won’t be able to go back and repeat it or change your answers at a later date. Which is why EliteSingles recommends answering as honestly as you can the first time around.

As long as you’re an EliteSingles member, you’ll be able to view the test results under your personal profile. For more information, be sure to read through EliteSingles’ Personality Test page.

An example of what your test results will look like after completing EliteSingles’ personality test.​An example of what your test results will look like after completing EliteSingles’ personality test.

From there, Elite Singles will use these results, along with their “scientific matching algorithm,” to “help introduce members with similar traits to one another, [in an effort] to give people the best chance at having a happy, long-term relationship.”

This is accomplished by sending you 3-7 matches per day, which uses 3 main criteria: your personality results from above, your relationship preferences (e.g. kids, distance, preferred age, etc.), and your location.

Another factor that can impact the number of matches EliteSingles sends to you is how often you’re active on the site. In other words, the more you log on, the more matches you’ll receive.

In fact, if you’re not active enough (the company doesn’t provide any clarification about this point), you might lose your recommendations—and stop being recommended to others—altogether.

Note: Because EliteSingles’ algorithm is proprietary, we’re not told exactly how their system decides which matches to send you. However, it doesn’t appear to be based solely on how closely someone matches your personality traits, since they claim: “We’re convinced that the best relationships are between people who are not 100% identical, but enjoy a mixture of common denominators and complementary characteristics.”

But once you find someone you’re interested in, what can you do from there? We’ll get to that in a second, but let’s wrap up this section with some concerns surrounding the Five Factor Model.

Is the Five Factor Model Legit?

Is the Five Factor Model a legitimate psychological theory? Yes. But like any other theory, it’s come under a great deal of scrutiny since first being released in 1992.

Unless you’re a psychologist, most of the critiques related to the Five Factor Model will probably bore you to tears. In layman’s terms though, there are 3 main concerns:

  1. Many have argued that the Five Factor Model can’t help explain or predict anything—included potential love interests. In other words, it might not be accurate for gauging how well your personality will match with others. Why? Because it doesn’t account for cultural differences.

  2. The model only accounts for 56% of known personality traits, which means that it might leave a lot of “gray area” between you and a potential match.

  3. Finally, there isn’t a theory that the model is grounded on (which goes back to the first critique above). Instead, it’s basically just a set of data points that are clustered together in a “less than optimal” manner.

Reaching Out to Your EliteSingles Matches

In a nutshell, EliteSingles provides 4 different ways to communicate with your matches:

  • Smiles – This is often the first step, which is basically like sending an emoticon to someone, letting them know you’re interested.

  • 5 Questions – Here, you’ll be able to select 5 different questions from a list of 50 and send them to your match. Then, they’ll be able to select their answers from a list, or type a custom answer. According to EliteSingles, this can act as a sort of ice breaker to help get the conversation started.

  • Likes & Dislikes – You can send a list of the characteristics and habits you’re looking for, and they can do the same. This can help you compare each other’s answers a figure out whether or not you want to continue communicating.

  • Send a message – This is a “personalized text message” that can be sent at any time.

EliteSingles’ Membership Pricing

Signing up for an EliteSingles’ membership and taking their personality test can be done free of charge. However, if you want to begin receiving daily matches, you’ll have to purchase a paid membership. This will cost you:

  • 1 Month: $59.95
  • 3 Months: $34.95 per month (one charge of $104.85)
  • 6 Months: $24.95 per month (one charge of $149.70)
  • 12 Months: $17.95 per month (one charge of $215.40)

EliteSingles also offers a Premium Plus program, which will give you “the added benefit of receiving up to 20 additional matches per day via the “Have you met” feature.” This will cost:

  • 1 Month: $69.95
  • 3 Months: $39.95 per month (one charge of $119.85)
  • 6 Months: $29.95 per month (one charge of $179.70)
  • 12 Months: $19.95 per month (one charge of $239.40)

Regardless of which option you choose, remember that your EliteSingles membership will automatically renew at the end of the term.

Pro tip: We’ve reviewed several other popular dating sites here at HighYa (more about this next), and we often find that in addition to your membership price, you’ll have to pay to communicate with other users.

Some charge for this directly, while others use a credit-based system (e.g. sending a smile will cost you 1 credit, sending a message 10 credits, etc.), which can quickly add up.

With limited pricing information available, this might not be the case with EliteSingles, although it’s definitely something worth keeping in mind.

To help answer some of your questions, EliteSingles does feature a fairly extensive FAQ section, although we didn’t uncover anything additional regarding pricing. And if you have any direct questions, customer support can be reached at support@elitesingles.com.

EliteSingles’ Competition and Customer Feedback

The truth is that it’s difficult to compete with giants like OKCupid, Match.com, and eHarmony, so most recent additions to the online dating industry focus on specific niches.

This includes FarmersOnly (those looking to meet rural individuals), TripTogether (those who like to travel), ChristianMingle.com (Christians looking for other Christians), OurTime (those over 50), and more.

So what’s EliteSingles’ unique angle? Although the Five Factor Model they use might be unique, personality tests in general certainly are not.

In fact, all of the top 3 sites noted above use in-depth personality tests to help match you with other singles, so it doesn’t appear there’s any advantage there.

Is it the fact that most of EliteSingles’ users are high-level professionals with college degrees? Here’s where things get interesting. Why?

Because it doesn’t appear that you have to meet minimum educational or career requirements in order to join. So, while EliteSingles claims that 2/3 of their users have college-level or advanced degrees, this doesn’t appear to be a deciding factor.

Despite the site’s somewhat fuzzy advantage over the competition, are love-seekers happy with their experience?

One DatingSitesReviews, a couple dozen EliteSingles customers had nothing positive to say about the company. Common complaints cited:

  • Matching: The same 8 matches sent as soon as you join (several users from different parts of the world all said the same thing).

  • Proximity: You can’t view how close your matches are. In many instances, matches were several states away, even though they indicated that they were only interested in matches within a 50 mile radius.

  • High Price: In addition to your monthly membership, you have to pay even more for all communication.

  • Poor Customer Service: This included boilerplate responses to detailed questions, as well as difficulty cancelling memberships.

Outside of this, we only found affiliate sites and biased reviews relating to EliteSingles.

» See Also: Best Online Dating Sites of 2019: An Expert Guide for All Ages

Is EliteSingles an Ideal Dating Site for You?

Looking for love isn’t easy. If you’re a busy professional, it takes a lot of guts to put yourself out there and be open to communicating with complete strangers. Add to this long tests and high prices, and it makes it even more important that you start your online dating experience on the right foot.

To this end, we think there are a lot of other solid choices compared to EliteSingles. Their pricing model seems in line with many of the other dating sites we’ve reviewed that customers are calling a “scam,” and their online feedback—while limited—certainly doesn’t seem positive.

On top of this, there doesn’t seem to be anything especially unique about EliteSingles that meaningfully differentiates it from the competition.

Our recommendation? First, to help you stay scam-free during the process, be sure to read 6 Red Flags When Dating Online. Then, we’d suggest exploring more mainstream online dating options before signing up for an EliteSingles membership.

Read 138 Elite Singles Customer Reviews and Complaints

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Average Customer Rating: 1.2
Rating Snapshot:
5 star: 2 4 star: 3 3 star: 0 2 star: 6 1 star:  127
Bottom Line: 6% would recommend it to a friend
Showing 1-11 of 138
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  • 19 out 19 people found this review helpful

    Waste of money

    • Tampa, FL,
    • Mar 30, 2016
    • Verified Reviewer

    Current customer, but have already canceled. Everything is literally canned. If your occupation isn't on their very limited list, you simply have to choose one they have, too bad for you. They send you a small handful of matches pretty infrequently I might add, mostly without pictures and with limited information. I agree with other reviews that if they do send you one that seems almost too good to be true, you will receive a 'smile' from said match. And it is funny how this perfect match's profile is so similar to your own; which likely is a fake profile only sent to you to lead you on. Try sending more than two messages to this fake profile and you'll find that your message never gets sent, it stops at two, another red flag stating that it was a non-person you were a fake profile that you were responding to. Paying for 3 months up front is really a waste of money. I would put the site in the category of a major rip-off and surely will not be recommending it to anyone now nor in the future.

    Bottom Line: No, I would not recommend this to a friend

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  • 15 out 16 people found this review helpful

    No Solution for Being Alone

    • Lakeview, OR,
    • Jun 11, 2016
    • Verified Reviewer

    While having been on another dating site for a month with very minimal success, the Elite Singles ad appeared on Facebook and I thought to give it a try. I was concerned that many of the approaches of Elite appeared to be the same as the miserable service of which I was already a member, but the tedious profile questions presented by Elite I thought might lead to a better success. My unequaled contempt came about an hour after joining when I found half of my answers to my profile questions had been rejected for “security” concerns, and may be for spelling.

    Both my career and my hobby is writing. Largely, mine is often emotional writing to influence public opinion in select controversial subjects. And all spell checked. I had given the same amount of thought and craft to my answers for Elite as I do when writing for my avocation. Answers that were designed to highlight me in a competitive marketing environment. All failing to meet Elite’s “hand reviewed” standards. It is now early morning. I am annoyed. I have sent Elite Singles my complaint, asked for the contract to be canceled, and asked for my money back. Elite Singles quickly demonstrated to me that it is nothing more than another predatory hand in the pocket of people like me looking for a solution to a period of loneliness.

    Bottom Line: No, I would not recommend this to a friend

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  • 14 out 14 people found this review helpful

    Elite Singles – Sham Operation

    • Chicago, IL,
    • Aug 30, 2016
    • Verified Reviewer

    Elite Singles is a sham operation, falsely advertising the number of matches provided and allowing NO free searches of members profiles even with a premium membership.

    For example, they promise up to 20 matches a day—I got less than 20 in two weeks. This is false advertising. Match.com, by comparison promises and delivers about 10 or so every day or two.

    You are not free to search members profiles, even with premium membership. If you want to date either older or younger partners, forget it. You better put your preferred partner age as your own, or you won't get matched.

    Finally, they have virtually no way to contact them in an efficient manner. Apparently, they are run out of Germany with no staff to handle anyone's complain in a timely manner. They just take your money and run.

    You are at the whim of their matching program, which is crude and will not select members according to something as simple as an age preference. Their profile if far less useful and detailed than Match.com, for example, where you can search through 1000's of profiles, find the newest, find age or even a particular search word. Nothing like this in Elite Singles, which tries to say they have more degree bearing profiles. Nonsense. There are more in Match.com, because Elite Singles is filled with retirees in their 50's and 60's.

    All in all, I lasted about a week before figuring it out. Of course, by then, I had lost all of my investment, because they force you to sign up for months of service paid up front.

    Bottom Line: No, I would not recommend this to a friend

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  • 17 out 17 people found this review helpful


    • Minneapolis, MN,
    • Sep 5, 2016
    • Verified Reviewer

    I regret not reading about Elite Singles before I paid $89.00 to join! I do believe this is a scam site. I'm concerned they will continue using my credit card after I cancel. I'm sure someone is laying on the beach after taking all of our money. Please don't let this happen to you too.

    Bottom Line: No, I would not recommend this to a friend

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  • 24 out 24 people found this review helpful

    Horrible Rip Off

    • USA,
    • Sep 25, 2016
    • Verified Reviewer

    They charged me three full days before the 90 day auto renew period was up. When I notified them of my desire to cancel at day 87, they did not let me cancel but charged my credit card anyway. I did a chargeback with my credit card company and now Elite Singles has taken me to a COLLECTIONS AGENCY. They are attempting to ruin my credit when they are violating their own terms and conditions.

    Bottom Line: No, I would not recommend this to a friend

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  • 9 out 9 people found this review helpful

    Non-existent customer service team

    • Florida,
    • Jan 13, 2017
    • Verified Reviewer

    This may make you chuckle, but when I signed up for this site I did not see where it said to check "I'm a man" or "I am seeking a man". The default is a man looking for a man. Nothing against that, but if one overlooks something this simple one would think you could change this without Congressional approval. No chance.

    Once I spent the hour or so filling out the forms (which I think is a good thing) and they got my credit card info, Customer Service rode off into the sunset. I have written those people three times. In the meantime, I have men from all over the planet looking to secure a date with me. Okay, you should be laughing by now. Imagine how flattered I am.

    But seriously, these guys will not return an email or an online contact form. Their robot tells me they are on my case but nothing but crickets. If they would flip one little setting from "man" to "woman" I would have given them a chance. But if their Customer Service is this lousy then I cannot maintain confidence in their search and delivery capability.

    Okay, I am still chuckling, but have requested they cancel my membership and refund my money.

    Bottom Line: No, I would not recommend this to a friend

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  • 13 out 13 people found this review helpful

    Scam, lots of fake profiles, F from the BBB.

    • Vancouver, WA,
    • Jan 20, 2017
    • Verified Reviewer

    Many profiles are exactly the same, and I mean word for word! The only thing that's different is the name and occupation. Scam.

    Bottom Line: No, I would not recommend this to a friend

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  • 11 out 12 people found this review helpful

    Elite Singles only cares about your money

    • California,
    • Jan 26, 2017
    • Verified Reviewer

    I wish I had checked this page earlier.

    I decided to try a three-month premium trial without noticing the auto-renewal condition listed in the Terms and Conditions. So they auto-renewed my account without even a notice or confirmation. This is funny because they can spam one's inbox with hundreds of unimportant emails and notices, but when it came to the important consent on this, they failed to do so. It's fine if it was me who did not read the terms and conditions when signing and paying for the very first time.

    So on the second day into the auto-renewed three months package, I noticed the pending charge from my bank account and canceled the membership. I received a confirmation email from them saying that my membership will be canceled after the three months, so basically sit tight, relax, and enjoy the ride from now until the next three months.

    It came to me as a shock to see how a professional company chooses to deal with these issues in that manner. I contacted them and refused to use the service for the next three months (again, this was on the second day of an auto-renewed three-month package cycle). They replied saying "sorry," yet there was nothing they could do, except ask if I have a family member or someone that I could pass the rest of the time (practically three whole months) on to.

    What kind of professionals would do that? Really, they would rather get one member's money (approximately $90) than avoiding a huge dent in their reputation and reliability. If there was a negative star, I would have come with that. Please be aware that their incentives are just one; the customer's money.

    Bottom Line: No, I would not recommend this to a friend

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  • 16 out 16 people found this review helpful

    Terrible experience

    • Ohio,
    • Feb 3, 2017
    • Verified Reviewer

    After bumping into this EliteSingles.com on Facebook, I decided to give it a try. I ended paying for a subscription which forced me to sign up for three months as a minimum. After three months I end up with nothing. "Matches" were never within my area. I actually question the legitimacy of the profiles since I never received a single reply. Completely disappointed!

    To make matters worse, after four months of canceling my subscription I received a letter from a collecting agency for $135.99. What the heck?

    The best advice I can give you is, stay away!

    Bottom Line: No, I would not recommend this to a friend

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  • 19 out 19 people found this review helpful

    Decent site, excellent money scam

    • Burnaby, British Columbia, Canada,
    • Feb 3, 2017
    • Verified Reviewer

    Consumer beware. This is not a bad site per se, but their business practices are borderline scams. Here’s the gig:

    I signed up for three months, and it was kind of fun. I really don’t take these sites too seriously, but you do meet some "interesting" people (I'm being polite here). Anyways, what they do is NOT tell you about the automatic membership renewal after your initial term expires. Oh, it’s there, buried in between the lines of the legal document you agree to initially, but who really goes through all that on a meeting site?

    So, my three months comes around and then suddenly a charge appears on my statement for another three months. You cannot contact these slippery people by phone as they are in Germany, so preprogrammed email messages are all you receive.

    Their policy is that you have to inform them within 24 hours of the charge being posted to your card in order to cancel, something that never happens given the timing of the charge and your receipt of the statement. These are shoddy and slippery business practices that will soon be governed by international laws, but for the time being, I must applaud them for finding this loophole.

    Be careful people.

    Bottom Line: No, I would not recommend this to a friend

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  • 12 out 12 people found this review helpful

    Horrible site, predatory in nature and may be a total scam

    • Austin, TX,
    • Feb 24, 2017
    • Verified Reviewer

    Watch out for the articles and sites that claim this site is one of the best! I think they are all paid ads disguised as legitimate reviews and comparisons of online dating sites.

    I've been on other online dating sites, and I have found that most are better than Elite Singles.

    Bottom Line: No, I would not recommend this to a friend

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