About Proactiv Plus

If you struggle with acne, you know that clogged pores, comedones, and cysts are only part of the problem. Proactiv Plus claims it can help—clearing up your skin four-times faster than the leading prescription solution while delivering exceptional skincare benefits that combat large pores, dry skin, uneven texture, and more.

Proactiv Plus was created by Dr. Katie Rodan and Dr. Kathy Fields, the same dermatologists who launched Proactiv in 1995. The original three-step system enjoyed heaps of success, thanks to endorsements from the brand’s charismatic founders, complemented by an abundance of testimonials from celebrities who claimed to use the Proactiv system.

Today, Proactiv is touted as one of America’s best-selling acne systems, and has been recognized with 28 awards and honors from the beauty and health industry.

Although they still appear in ads and literature for the brand, Drs. Rodan and Fields have branched out to create their own namesake line, Rodan + Fields. While not acne-centric like Proactiv, the line does include products for blemishes—a few of which are similar to but more expensive than their Proactiv counterparts.

With the addition of Proactiv Plus’ repairing and anti-aging benefits, benefits promised by the two brands appear to overlap.

This poses a difficult question for consumers: If Rodan and Fields really believed that the Proactiv brand is the best option for those struggling with acne, why did they create an alternate line of products?

We’ll take a closer look at Proactiv Plus to discover if this new set of products are the answer to aging and acne-troubled skin that their creators claim—or if they’re just another cash cow piggybacking on the original line’s popular name.

But First, What Exactly Is Acne?

Human skin, especially on the face, neck, back, and chest is covered in hundreds of thousands of microscopic hair follicles, often called pores.

For reasons no one completely understands, these follicles sometimes overproduce cells and become blocked. The blockage causes sebum (oil), which normally drains to the surface, to become trapped, creating the perfect environment for bacteria to grow.

The resulting inflammation is called a “microcomedone”—and it can do a few different things. Best scenario, microcomedones can spontaneously become unplugged and heal, meaning you never even knew that they were there. Or, they become non-inflamed skin blemishes called comedones—you know these better as whiteheads and blackheads.

This is where things get sticky—literally. See, a blackhead or whitehead can release its contents to the surface and heal or the follicle wall can rupture, causing inflammatory acne can ensue.

Rupturing can happen at random, but it’s more likely to occur if you touch or pick your skin. That’s why it’s so important not to pick at an acne-prone area.

What Causes Acne?

Like we mentioned above, no one really knows what causes acne. While we understand the process by which a pimple develops—a blocked follicle meets extra sebum—scientists are still at a loss for why this happens in some pores and not others, or why some people are plagued by pimples and others enjoy porcelain skin.

However, we do have some pretty good guesses—hormones, diet, vitamin deficiencies, genetics, and stress are front-runners when considering what’s causing your complexion to go south. Despite not having a solid understanding of the cause, one thing ties all acne together: inflammation.

Again, scientists aren’t sure whether the body’s inflammatory response is a main cause of the acne formation process from the start or if inflammation enters into the process more strongly once a pore is already clogged is the cause of debate.

But, because inflammation is a constant when struggling with comedones, most acne medications have specific anti-inflammatory properties—including benzoyl peroxide, isotretinoin, retinoids, dapsone, and zinc.

Again, remember that we’re still not sure exactly what makes some people prone to acne while others avoid it, so there’s no tried-and-tested cure that works for everyone. With those facts in mind, let’s take a closer look at the product at hand.

What’s In Proactive Plus?

According to the Proactiv website:

Proactiv+ is an advanced acne-treatment system with added medicine, built-in hydration and a new, smart way to treat acne. It is an all-new 3-Step System—completely reformulated from the ground up—for the dual purpose of delivering clear skin + a radiant complexion.

Basically, Proactiv Plus claims to build on the original Proactiv promise using the same core system of a cleanser with benzoyl peroxide and scrub particles, a toner with glycolic acid, and a lotion that contains a low (but still effective) amount of benzoyl peroxide.

So, what’s the difference between Proactiv and Proactiv Plus? Here’s a look at the ingredients side by side:

Step One: Comparing Cleansers

  • Proactiv Plus: Skin Smoothing Exfoliator; Active Ingredient: Benzoyl Peroxide (2.5%)
  • Proactiv: Renewing Cleanser; Active Ingredient: Benzoyl Peroxide (2.5%)

Step Two: Toning & Targeting Pores

  • Proactiv Plus: Pore Targeting Treatment; Active Ingredient: Benzoyl Peroxide (2.5%)
  • Proactiv: Revitalizing Toner; Active Ingredient: None

Step Three: Toning & Targeting Pores

  • Proactiv Plus: Complexion Perfecting Hydrator; Active Ingredient: Salicylic Acid (0.5%)
  • Proactiv: Repairing Treatment; Active Ingredient: Benzoyl Peroxide (2.5%)

You’ll notice two differences between Proactiv Plus and Proactiv: the addition of an active ingredient, benzoyl peroxide, in the former’s toner, and swapping salicylic acid for benzoyl peroxide in the moisturizer.

The complete list of inactive ingredients for both Proactiv Plus and Proactiv are linked within the product names. But, before you go comparing them too closely, understand the difference between active and inactive ingredients:

  • Active Ingredients: They are the actual ingredients of the product or a main definition of the product. The reason to buy the product. For example, In makeup salicylic acid act as an active ingredient which helps in preventing the acne.
  • Inactive Ingredients: These are the ingredients which are used to bind active ingredients together, such as water. The inactive ingredients are the preservatives, colors, fragrances, and flavors of the product. They have nothing to do with the side effects; they contribute nothing to the main process of the product.

Notice that the only ingredients in Proactiv Plus (and Proactiv, for that matter) that are responsible for effecting change in the condition of your complexion are actually quite common in many drugstore products.

This was a common complaint regarding the original Proactiv line: while the kits might be effective, there are plenty of less expensive options available.

Additionally, the third inactive ingredient in Proactiv Plus’ Complexion Perfecting Hydrator is cetearyl alcohol. This ingredient ranks four out of five in comedogenic (pore-clogging) tests—since it’s only the third ingredient down, that’s not very promising for sensitive or acne-prone skin.

Taking a Clear Look at Proactiv Plus’ Promises

After examining the active ingredients in Proactiv Plus, let's take a closer look at their main claims:

Proactiv Plus Promise #1: Fights acne with exclusive Smart Target Technology, delivering 2x more medicine into the pores.

Where the original three-step Proactiv system promised to cleanse, treat, and repair, Proactiv Plus claims to be even more focused on fighting acne. It claims to deliver two-times more medicine into pores using exclusive Smart Target technology.

Whenever brands promise to outdo themselves with a comedically-generic-yet-copyrighted advancement, it’s really worth taking a closer look.

Unfortunately, the explainer video on Proactiv’s homepage that’s supposed to illustrate what Smart Target technology does is dead and/or broken—giving me as much confidence in the product’s ability to smartly target my pores as a North Korean missile launch.

Proactiv Plus Promise #2: Reduces the look of large pores, uneven texture and tone, visible dark marks and loss of radiance.

Consumers should watch out for this kind of tricky wording when purchasing a cosmetic product—something we’ve written about several times before.

Notice that Proactiv Plus doesn’t actually promise to fix anything? Instead, it only claims to “reduce the appearance of…” That’s because reducing is subjective. So is “radiance” for that matter. I mean, short of re-enacting that famous scene in When Harry Met Sally, how on earth is one supposed to measure radiance?

Before you buy, remember that cosmetics are just that. By the very nature of their classification, no cosmetic can change the way your skin looks permanently or they’d have to be classified as drugs—as well as receive FDA approval.

Proactiv Plus Promise #3: Fastest, gentlest, most effective Proactiv acne treatment ever.

Considering just how many consumers complained about agitated acne, irritated skin, stinging, tightness, and dryness from the original Proactiv system, that isn’t saying a whole lot.

At the end of the day, understand that Proactiv Plus is using plain old benzoyl peroxide to zap zits. This chemical works, but it’s certainly not gentle and it’s not for everyone—to claim otherwise is irresponsible.

Purchasing a Proactive Plus Kit

Proactiv Plus products are available in three different kits, depending on your needs:

  • Proactiv Plus 3-Step System ($29.95): The core Proactiv Plus 3-Step System features more medicine; a new, smarter way to target acne; plus an extraordinary range of added skincare benefits. Includes Skin Smoothing Exfoliator, Pore Targeting Treatment, Complexion Perfecting Hydrator.
  • Proactiv Plus Teen Kit ($39.95): Includes the core Proactiv Plus 3-Step System plus Emergency Blemish Relief for problem pimples and the Cleansing Body Bar for body acne.
  • Proactiv Plus Complete Kit ($39.95): This 5-piece kit claims to help diminish the appearance of dark marks and give your skin instant radiance. Includes Skin Smoothing Exfoliator, Pore Targeting Treatment, Complexion Perfecting Hydrator, Mark Fading Pads, Eye Brightening Serum.

Each Proactiv Plus purchase includes the choice between one of the two following products as a free gift:

  • Skin Purifying Mask: A 10-minute facial that clears pores, heals blemishes, and helps prevent future breakouts.
  • ReTexturizing Toner: A deep cleaning toner that evens your skin’s tone and unclogs pores.

Proactiv Plus Pricing & Refund Policy

After choosing your kit, you’ll also need to choose your free gift, and whether you want a 30 or 90-day supply. Shipping is $5.99 for standard delivery or $12.99 for overnight.

Regardless of which kit you choose, you’ll automatically be signed up for Proactiv’s ActivMember (e.g. autoship) program. This means that starting 30 days from your order, you’ll receive a 90-day supply of the Complete Kit every three months, and your credit card on file will be charged $39.95 plus $3.99 shipping and handling. There is no commitment, and your autoship program can be canceled at any time.

At HighYa, we strongly advise you use caution before entering any autoship program. These programs are notorious for being difficult to cancel, often leaving consumers with an abundance of unneeded products and unwanted credit card charges.

Related Article: What is An Autoship Program, & Why Should You Avoid It?

All Proactiv Plus products come with a 60-day money back guarantee, less shipping and handling charges. To begin the return process, call 800-309-4796.

What Customers Are Saying About Proactiv Plus

The reviews on the Proactiv Plus system are surprisingly split. On sites such as Amazon.com, there were more negative reviews than positive, with the main complaints citing redness, severe dryness, itching, and complete ineffectiveness, along with price.

Others claim that the products will reduce or eliminate acne, but that the acne will sometimes recur later, though they have continued to use the products.

Proactiv Plus reviews on sites such as Acne.org are not as divided, with negative comments far outnumbering positive reviews by as much as 3 to 1. Complaints here cite not just the ineffectiveness or harsh results of the product, but also consumers feeling overcharged. There were also many reported problems in dealing with the customer service of the Proactiv company itself.

Should You Purchase Proactiv Plus?

Overall, it seems that Proactiv Plus has a very smart marketing department that puts together a great-looking product and website. Additionally, they’re working to broaden their appeal by making the products lean more toward skincare rather than just strictly acne treatment.

But, it’s worth saying again that other lines offer many less expensive versions of all the Proactiv Plus products, including Neutrogena or those available at Acne.org. However, for those who choose this system, the key is compliance, at least as long as you're seeing good results.

Anyone battling acne needs to know that, barring a successful experience with the prescription drug Accutane, it cannot be cured—only controlled. I’m sure many people have seen their acne respond positively to a daily routine of the core Proactiv Plus products, and for some it has been a life-changing experience—but, again, it's not the answer for acne for everyone.

So, while you may see results with the regimen, it seems more likely that Proactiv Plus might leave you disappointed due to harsh effects and a high price. Again, many users complain that their acne started to fade, only to come back with a vengeance—along with irritation, dryness, and inflamed comedones.

Finally, should you experience adult acne out of the blue, know that sometimes acne is a sign of an underlying medical condition. By all means, try a few over-the-counter solutions, but if nothing works? Book an appointment with a dermatologist. Effective acne treatments are available and, more often than not, covered by your health insurance as well.

More on Acne Treatment: Got Pimples? How to Treat Adult Acne

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29 Customer Reviews for Proactiv Plus

Average Customer Rating: 2.7
Rating Snapshot:
5 stars: 7 4 stars: 6 3 stars: 1 2 stars: 0 1 stars: 15
Bottom Line: 45% would recommend it to a friend
Showing 1-11 of 29
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  • 1 out 1 people found this review helpful

    Bad reaction to 'new' Proactiv+

    • Sheffield, England,
    • Jun 2, 2016

    I used the original Proactiv skincare system for a few years with good success. After years of spot related problems into my late 40's I was happy. No side effects. Then the new Proactiv+ replaced the original system and I had no alternative but to try, as the old system was to be made obsolete according to my enquiries on their helpline. This is when my problems started.

    I had no instant reaction to the new product. I did not like the texture of the new cleanser or the new moisturizer.

    A few months later problems started that I did not initially connect to Proactiv+. Dermatitis started under my eyes. Lips started to feel dry. My eyes started to feel sore & dry. As the months went by I visited the doctors 3 or 4 times as the situation got worse. My lips cracked and peeled. On occasions bled. Dermatitis was treated with steroid cream but came back as soon as I stopped using it. Eventually a second stronger cream was prescribed. And my eyes became gritty, uncomfortable & bloodshot, for which I had to have drops and gels to alleviate. I took vitamins thinking I had some deficiency and kept a food/drink diary trying to eliminate the cause.

    Eventually my doctor suggested stopping use of makeup and skincare products for a month even though all these products I'd been using for some time. The first thing I stopped was my Proactiv+ skin care. Almost instantly it was obvious Proactiv+ was the cause of my problems.

    After a few weeks of not using Proactiv+ I no longer have dermatitis. My lips instantly felt better. Although there are lines inside my lips where damage is still showing, I no longer have any dryness. My eyes feel alleviated but not 'normal' so not sure if Proactiv+ is the cause of my eye problem yet, but it is obvious it was an irritant to them. So I will have to wait a little longer.

    After e-mailing Proactiv, who needed constant prompting to reply, I am still awaiting a refund for all the 'new' Proactiv+ I have used. They offered a part refund to wrong card details and have ignored my correspondence since then. Customer service is very, very poor unless you are buying, then it us very, very good.

    Bottom Line: No, I would not recommend this to a friend

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  • Love it!

    • May 16, 2016

    I used regular Proactiv with no results and have had incredible results with the Plus version. My skin is smooth, firm, radiant, pores are almost non existent and acne is gone. I'm always complimented on my skin. I also drink a lot of water too which works with it. Everyone's skin is different but for me this is the best I've ever had and I believe it works. I do buy at the kiosk. I had autoship but found I wasn't using all the product so I canceled it with no problems.

    Bottom Line: Yes, I would recommend this to a friend

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  • 3 out 5 people found this review helpful

    Would buy again

    • Sep 1, 2015

    I wish I had started to use this many years ago. So I use Proactiv Plus for 3 weeks and my skin never looked better while using just cosmetics (only with pills it looked better). I use them 6 days a week and on 7th day I use hydrating masks and other treatment. I saw some peeling of skin after first 3 days, but then I started to use smaller amounts. Now it's all gone. Got several bumps, but pores are smaller, no redness or oily cheeks. My skin is mixed to oily and dehydrated. I can see older spots are drying. Recommending to friends.

    Bottom Line: Yes, I would recommend this to a friend

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  • 4 out 5 people found this review helpful

    It really works

    • Modesto, CA,
    • Aug 13, 2015

    I never tried Proactiv because when my sister tried it, it was too strong for them and they broke out a lot. I been having this ugly post acne mark for almost three months and tried almost every product you can name. Neutrogena, clean and clear, Clearasil​, Jojoba oil, tea tree oil, Olay. It doesn't want to work. So I order the Proactiv Plus to give it a try. been using it for only just three days and my post acne is starting to fade and my texture is coming back in. You will break out a little when you first use it, but do not give up on it too fast, it really works.

    Bottom Line: Yes, I would recommend this to a friend

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  • 4 out 4 people found this review helpful

    Not what I expected

    • Philadelpiha, PA,
    • Aug 12, 2015

    I'll start with some background. I'm a teenage girl (don't want to give my age) who suffered with really bad acne during my transition to puberty. Acne doesn't run in my family, my older brother suffered with mild acne during his transition into puberty and it cleared up within a year. As I got older my acne got a better bit by bit with time. My skin after that was never perfect. I started out with normal whitehead pimples on my forehead black heads on my cheeks and acne scars. By the time I was thinking about ordering Proactiv Plus I had a bunch of noticeable black heads acne scarring, and pimples that only came around my period, not as bad as when I hit puberty. My mom never trusted all those acne products she saw on TV because I'm an African-American, she believed that those products didn't work for all skin types. But, after hearing about Proactiv​ Plus from a few of her friends and co-workers she gave in and ordered it.

    After using the 30-day supply I didn't see much of a difference other then the fact that those period pimples began to go away, but I wasn't amazed because they always eventually do. My mom decided she'd order the 3-month supply next. To make this part short I developed cystic acne, it seemed like my black heads spread down my cheeks and my pimples were actually bright red. Mind you I'm dark skinned, not dark, just dark enough that I if I blushed you wouldn't notice, that part really shocked me. My acne had drastically worsened. After reading a few reviews I found that people were saying that they had noticed that their skin was terrible for a few days but it cleared up and that's when they saw there results. Seeing that gave me some type of hope so I kept using it.

    My acne would not ease up. I got pimples on my chin, cheeks and nose when I usually only get them on my forehead. My mom called the company, they gave her some crap that it takes six weeks to pull out impurities and then clear them up (note: this was a month and 2 1/2 weeks of using Proactiv). By the second month these pimples became like a see-saw, if one went away another one had to pop back up. My mom called again, they gave her the same pulling out impurities nonsense. That day she canceled our membership. I noticed that simply washing my face with a Neutrogena cleanser got rid of the mess Proactiv left me with. All in all, this product messed me up big time. With this product my skin was at it's worse, I'd never seen my face the way it had been. Also, they were very misleading with prices. I don't know if it's because of my race or if it just simply didn't work , but the product gave me no justice.

    Bottom Line: No, I would not recommend this to a friend

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  • 4 out 6 people found this review helpful

    Thank God.

    • Mount Vernon, NY,
    • Jul 20, 2015

    I had to write a review, and I never write reviews! Thank God for the doctors who made Proactiv Plus. This stuff worked immediately on my face, in a week I noticed a difference. Better yet, my acne, (I'm talking about cystic acne, black heads, acne scars, and acne marks) went away in a week. The Proactiv Plus system works together in harmony as my texture changed and my pores got smaller. I've tried everything. I've suffered from acne since I was 19 and now I'm 40. God bless the doctors who invented this product. I'm thankful and appreciative.

    Bottom Line: Yes, I would recommend this to a friend

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  • 5 out 7 people found this review helpful

    Angry and disappointed

    • Jul 19, 2015

    I have never had acne issues, my main problem was discoloration and I saw the ad for this product. So my mom signed up for it and I got the product which is suppose to be a miracle treatment. On the contrary, after few days after using it, I noticed a cluster of acne on my face and other reactions. However, I still decided to continue using it with the hope that it will stop and do as it's meant to. I was disappointed that I still didn't see any good results. Instead, my face was getting worse with acne and breakouts so I had to go back to my former face treatment.

    Long story short, this product has ruined my face by leaving painful acne marks which I have never had and it's getting worse because it's not clearing even after returning to my old cream. I wish I would have not started this cream. I would choose my old smooth face with discoloration than this sore face.

    Bottom Line: No, I would not recommend this to a friend

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  • 8 out 10 people found this review helpful

    Proactiv Plus Review

    • Texas,
    • Jul 11, 2015

    Started using Proactiv Plus in September 2014. I've been having breakouts. This stuff really helped my skin. I hardly have anymore breakouts. Love, love, love, this stuff.

    Bottom Line: Yes, I would recommend this to a friend

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  • 6 out 8 people found this review helpful

    Caused cystic acne for me too.

    • Antioch, CA,
    • Jul 9, 2015

    I found this review page in hopes of finding tips on how to make a successful return of the unopened 90 day supply. I knew about the automatic ordering, just forgot to cancel. I've been really stressed and busy so I figured my breakouts were from that. Then I realized after reading other people had cystic acne after starting Proactiv Plus, that's when I connected the dots. I'm so pissed, I can't wait to call to cancel.

    Bottom Line: No, I would not recommend this to a friend

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  • 6 out 8 people found this review helpful

    Amazing product

    • New Jersey,
    • Jul 7, 2015

    This is a miracle product. I saw results within one week of use twice a day. I have seen some complaints about getting sores, dry skin, and it just not working. Honestly, it is a product that only works for certain skin types. If you have sensitive skin, then you should definitely not be using an acne treatment system because it will irritate your skin and leave sores. If you have very dry skin, then this will make your skin even more dry. You should be mindful of your own skin type before purchasing an expensive skin care product. I highly suggest visiting a doctor and asking if proactive is a good choice for your specific skin, and how often he/she thinks you should use it. Proactive has been an absolutely fantastic breakthrough in my life, and I hope it does the same for you.

    Bottom Line: Yes, I would recommend this to a friend

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    • Oct 30, 2014

      Dee

      I agree, I started using this product about 10 months ago. I am in my 50's with mild adult breakouts. My face is remarkably improved with the plus system. Glad I decided to try it. It works for me!

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  • 3 out 4 people found this review helpful

    Proactiv Plus Scam

    • Long Beach, CA,
    • Jul 7, 2015

    Product did not work and when you try to get your refund it's horrible customer service. They send out the 2nd shipment early so they can get you on the shipping costs for that one too. Takes 4-6 weeks to get your refund and credit the account balance of a 3 month supply even though you declined it when you initially ordered the product.

    Bottom Line: No, I would not recommend this to a friend

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