I purchased the 8 in 1 sports bra in a size 5 as suggested by the company sizing chart. The product shipped super quick and got here within 2-3 business days. I had to add an adjuster on the band, not a big deal, but the cup was small. I filled in to exchange it for a size up (6), and a message popped up to say there was no need to return the last one and to donate it or give to a friend.
Again I got it in a couple of days, this time the cups fit but the band did not. I contacted Knix and the woman who responded to me explained the sizes are not sequential, therefore a 6 is smaller than a 5 in the band. She said a 7 had larger cups but had a band 1.5” shorter than the 5 and an 8 had the same size cups as the 7, but a larger band. So again, I put in an exchange request, this time for an 8 as suggested to me, and I was told to donate the size 6.
I received the new one in 3 business days. The band is perfect, but the cup is just a smidge too big. Other than a 7, I have no other size option...so I will keep the 8.
All in all, pretty disappointed in their size range. The chart is very inaccurate, and for ease of order, the sizes SHOULD be sequential. The bra itself is soft and supportive, but the band rolls up. Before ordering I would highly suggest you do ACTUAL measurements before ordering and not just go by your current bra size as the chart doesn’t seem to match up. I received it quick, good customer service. I would say it would be a good experience for someone with a smaller build so the band won’t roll, but overall I would not recommend given the inconvenience of back and forth sizing and inaccurate size charting.
Bottom Line: No, I would not recommend this to a friend