I never heard of Vroom until after I started the online car buying process with another site. I was happy with the easy process of selecting my car and applying for financing. The majority of the process was online. My car arrived within 3 weeks of my initial contact. Very quick. Vroom kept in contact the entire time. My car runs smoothly. Although not detailed to my satisfaction, I was sent a check to pay for detailing in my state. The only thing I have to do is get a safety inspection for my state which is the biggest hiccup for me. I thought Vroom would take care of everything, but not this one thing. Still, I am happy with the process and the accuracy of my car details.
Length of Use: Less than 3 months
Bottom Line: Yes, I would recommend this to a friend