Established in 2012, BioTrust is a nutritional supplements provider based in Aurora, Colorado that specializes in natural, high-quality ingredients that supply just the right dose. BioTrust founders Josh Bezoni and Joel Marion are best-selling authors, whose books and multiple television appearances have helped countless people around the world lose weight and stay healthy.
See Also: Your Complete Guide on How to Buy a Nutritional Supplement
The company’s mission is to help empower men and women through proper nutrition and decreased body fat, which will ultimately transform their health. BioTrust also helps contribute nutritious food, clean water, and proper medical services to families in need through their charitable mission, which donates a portion of every dollar received to these causes.
Co-founders Josh Bezoni and Joel Marion, who are avid users of nutritional supplements, discovered that many natural products in the marketplace do not contain nearly as much of an active ingredient as advertised on the label. Many consumers likely assume that all nutritional products are closely regulated and approved by the FDA, but which is not always the case. The BioTrust website uses the following as an example: “A product may claim 100 mg of an exotic fat-burning ingredient while containing only 20 mg, or in many cases, none at all.” The company believes that most other nutritional supplement companies operate under shady business practices, and are only out to make a quick buck by scamming unsuspecting customers.
In response to this, BioTrust was created to provide the highest quality, most genuine nutritional supplements available on the market. BioTrust claims all of their products are completely free of hormones, antibiotics, and other artificial ingredients, and work by providing just the right “scientific dose” for each essential ingredient. The company guarantees that all products contain the exact dose as listed on the packaging, and their “7-Stage Research and Testing Protocol” ensures this through:
- World class formulators
- Using only the scientific dose
- All-natural raw ingredients
- Raw ingredient testing
- FDA-registered manufacturing
- Third-party quality assurance testing
- Scientific Advisory Board review
Products Offered Through BioTrust
BioTrust offers a wide range of nutritional supplements depending on your needs, including products for weight loss, building muscle, and overall health, which can be delivered via pills, protein cookies, as well as protein bars. Their BioTrust Gear section also includes t-shirts, blender bottles, and vitamin chests.
A few of BioTrust's most popular items include:
- BCAA Matrix
- BioTrust Low Carb
- IC-5, an advanced insulin for carbohydrate management
- Leptiburn, an advanced fat-burning hormone support supplement
- Pro-X10, an advanced probiotic and GI health formula used to building muscle, lose fat, and for overall health
Supplement prices through BioTrust vary widely, depending on the product purchased. For instance, bottles range anywhere from $49 to $67, while cookies and protein boxes range between $30 and $40. In addition to supplement prices, customers will also be assessed shipping charges.
For all products purchased through BioTrust, customers have the option of buying two and getting the third at no charge, and/or purchasing four products and receiving two free. If you’re unsatisfied with your purchase for any reason, BioTrust offers a 1-Year Money Back Guarantee Program, which allows you to return the unused portion for a full refund.
- All-natural supplements that contain exact amounts of advertised ingredients
- Supplements are subjected to a “7-Stage Research and Testing Protocol”
- Wide selection depending on your needs
- Purchase any two products and receive the third free, and/or purchase four and receive two free.
- 1-Year Money Back Guarantee Program
- Some consumer complaints on customer service
- Too much upselling during the checkout process according to some
- Some consumers have complained that the product does not work as promised
Too much up-selling and total crap! I'm stuck with $200 of crap!
I just ordered 3 bottles of Leptiburn form Biotrust and they tagged on another 3 bottles worth $100 without my knowledge. Now I can't stop the order and can't get in contact with customer service. So far not impressed.
Trust in BioTrust for your Health
Sept 2013 is when I discovered how well BioTrust products work.
My Dr's weren't helping me except to cover up my symptoms with more toxic prescriptions that weren't working. I then had to listen to my body, and to those who have been where I've been: FAT and Unhappy. I came across BioTrust with all the research I was doing, and more natural products that could get rid of a lot of my problems.
Inflammation, High Blood Pressure, High Cholesterol, Obesity, and a lot of pain mentally & physically. I started my health regime with Low Carb, then went onto Lepti-burn, Pro X10, Protein Bars, Cookies, Omega Dessert, Omega Krill 5X, BCAA Matrix Belly Trim XP, IC5, & AbsorbMax.
I found I couldn't take Leptiburn because of my high BP, and inflammation, so BioTrust swapped it for the BellyTrim XP which I still take today. I live by BioTrust products, Today I use EVERYDAY... Bellytrim XP, Omega Krill 5X, BCAA Matrix, - every month. I get Pro X10, Protein Bars, & Cookies every so often. Pro X10 keeps my digestive tract healthy, and like to do a cleanse every couple of months with it.
BioTrust is ALWAYS there for you. If you ever have a question I depend on my personal coach to help me, or even anyone whose in this with me at the Forum. I'm not someone who has 15 lbs to lose. I'm one who has a significant amount of weight to lose, and the experts from BioTrust have helped me get healthy enough to workout Mon-Fri and on the road to success some day. I have a long way to go, but between my Trust in BioTrust & the results I've seen in the last year & from my health screening ** Perfect Cholesterol ** weight is down from last years screening 40 lbs to date, and still working on the inflammation & BP, but with Omega Krill 5X the inflammation is a lot better than it ever was. BellyTrim XP has worked on my belly fat & my weight along with the continued help & advise from my health coach my goal for next year will be a reality I know it can be yours too when you Trust in BioTrust Millions of us can't be wrong.
I've read through many of these reviews and notice that a recurring theme is dissatisfaction over the upselling, the lengthy videos, and the volume of emails you get. --I'm not going to lie, I don't like to sit through the videos, and sometimes it can be annoying to receive so many emails. I am usually not susceptible to upselling, and it's fairly easy to simply click the "no thanks" link.
The important questions are: Does BioTrust provide a quality product? Do their products work as intended? When an issue arises, does the BioTrust team respond timely and do their best to correct any perceived wrongdoings?
Based on my personal experience, the answers to all of the above are YES. I researched the company for a long time before I ordered anything because I am super paranoid about being scammed; and yeah, I did find that they had a few BBB complaints and I was able to find a few negative reviews. But when I actually read the complaints, they were about things like shipping or trying to return their product and somehow thinking they were told they couldn't. The complaints had nothing to do with the products themselves or their safety or effectiveness.
In every single complaint I found on the BBB, and in most of the negative reviews I have been able to find, BioTrust has gone out of their way to honor their promises, try to make customers happy, answer questions, respond to concerns, and correct any misinformation. It isn't BioTrust's fault if some people simply can't be pleased - goodness knows they are doing everything they possibly can.
Specific to the product I have tried - LeptiBurn - I really like it a lot. It doesn't make me feel jittery or tweaked- out, in fact it doesn't really make me "feel" anything. What it DOES do is help signal to me when I have eaten enough - that feeling of satiety that is supposed to keep us from stuffing our faces until we can't move. Without good nutrition and regular physical activity, you probably aren't going to lose any weight. But if you are restricting calories and don't want your body going into "starvation mode," where it hoards calories and causes your weight loss to plateau, this is an excellent supplement in my opinion. My portion sizes are much smaller now - not because I am restricting myself, but because I am simply more aware that I'm not hungry anymore.
Not only that, but anytime I've had a question (of which I have had many!), I get an answer usually the same day from someone who is friendly and seems to care that I am giving them my business.
I really like this company a lot - thank goodness and I also really like their products!
I got some Pro 10X from a friend. It seemed to work, probably due to the placebo effect. My big mistake was ordering some.
I began receiving voluminous emails including multiple last-chance emails. Ok stupid, you might think, just hit the unsubscribe button. Well as it turns out I'm not stupid. I have unsubscribed three times following the link in Bioterror excuse me Biotrust emails and waited the requisite amount of time. The emails keep flooding in.
Any marginal benefit from PRO 10X has been undone by the stress of dealing with "Joel and Josh'" violation of anti- spamming policies
I find the entire opus operands of the company insulting to the public intelligence. I'm sure there are many desperate & unhappy souls out thee so needy they will try anything. However, when one subscribes to this, you will receive a constant barrage of several sales pitches daily from different " experts " all purporting that THEIR supplement fix is the only answer and that all others are useless and don't work at all. The irony is that the pitch "Today" refutes and contradicts the one from their own Company "experts" you received the day before. Each Expensive product is trumpeted as the only one you'll ever need. If you purchased all of the pills pitched at you, the final total cost would be enormous.
To insist that "they" are not interested in sales and profits and only in your personal health & welfare is insulting to the intelligence. After spending extra money for a couple of their initial "only thing ever needed" products, I wrote BioTRUST to complain & to ask where were the physical exercise routines they had "hinted" at were to be sent, as this was my initial reason for joining. They apologized at what they felt was MY misconception of what they were all about & said they were only Nutrition based.
My follow up letters were ignored (after redirecting me to a different Email "support group") and I get "undeliverable" notices instead. I feel that I was misled
Biotrust-Excellent in a variety of WAYS
I was fortunate enough to stumble upon the Biotrust community and protein back in April and it has ultimately changed my view on how health and fitness should be approached.
Let me first start by stating the health and wellness industry has been part of my lifestyle and career for the last 15 years. I've owned an independent pharmacy that wanted to improve the outcomes of all of our patients and a main component is proper nutrition and supplementation. So I have done extensive research in vitamin manufacturing processes and companies to make sure the efficacy is up to a standard that I thought would provide my customers with REAL results. I understand the protein and sport supplement industry and all companies are not created equal. I have tried, studied, and researched proteins as well. Enough about my past.
So, of course I was interested in the Biotrust Protein. i want THE very best supplements going into my body. I work my butt off in the gym and i want to feed my body with the best, so it can grow and maintain optimum health. This is what drew me to Biotrust's protein. They use absolutely the highest grade proteins without GMO's and the taste is truly off the charts. I make ice cream at night out of it and it's ridiculous. Not only do they use the highest grade, they use the perfect combination of the most scientifically bio- available protein. The cost is more than the standard protein, but that's what happens when you use the best ingredients and don't cut corners.
What sets Biotrust apart is the community forum. There you have access to the absolute best nutrition coaches as well as active, positive members that are striving to be the best they can be. The wealth of information you get from this forum is well worth paying a little extra for the BEST protein available.
I would suggest anybody that is interested from novice to expert take a look at the forum and try the supplements, it will change the way you look at an industry that is dogmatic in it's approaches as they all want to sell you the newest and greatest thing. Biotrust approaches each member as an individual and sets programs and nutritional advice to the person and their goals.
My sister has been doing the One Day Diet and she has lost 30 lbs in 3 months. She is more positive, more productive at work, and happier. She has accomplished it on her own, but the ground work guidance, and support came from BT.
Today is September 1st, 2014. Yesterday I ordered six bottles of one of their products and 1 bottle of one of the others. Why? I guess because I'm dumb and stupid believing all this crap and acting impulsively. I have to confess though that they are really good at making you buy all kinds of stuff you really don't want. Long story short, I called today (a federal holiday,) less than 24 hour after my purchase to cancel the order and was told it had been shipped, but they could not provide a FedEx tracking number. I waited on the phone for 40 minutes while a rep kept going back and forth between a supposed supervisor and myself because she could not explain why they don't have a tracking number for an order they supposedly shipped. It was obviously a lie. They gave an RMA and told me I had to ship it back to them for my refund, at my own expense. After negotiating for another 30 minutes the rep promised to return half of my money today and the rest when they get the package of products that were never shipped back to their warehouse, God only knows when.
I will file a complaint with Visa, my bank, FedEx, the FTC and whoever else is out there to protect the public from abusive business practices such as those exhibited by Biotrust.
Terrible Experience, Horrible Ordering Process
I was interested in learning about BioTrust's fish oil product. I sat through a 30 minute video that tested my patience. I ordered 6 bottles of their fish oil product. Then, I was taken through multiple screens trying to sell me products I didn't want. I placed my order. I get an email receipt showing they were going send me a product I never ordered and no fish oil. I called and cancelled the order. Biotrust, thanks for wasting an hour of my time. I'll never do business with you.
GREAT products! GREAT Customer Service!!
I just happened upon the site doing internet searches and found BioTrust. Awesome products - I love the vanilla protein powder and PurBiotics and Krill.
The customer service is outstanding, I have returned products, no questions asked - they told me to keep the bottle and sent me something else. I will be a forever customer, as long as I can keep affording them - pricing is a bit expensive but the quality is unsurpassed and I totally trust BioTrust.
Once my thyroid issues are handled I am going to do the one day diet plan - my son keeps wanting me to do smoothies with him and work out with him!
Thank you BioTrust for giving me quality products and outstanding customer service when I need it!
As a health professional,Physiotherapist and Pilates Instructor , I am so pleased to highly recommend Bio- Trust as a company.
From my own experience the supplements are of superior quality and value in addition with the expert backing from a highly qualified and knowledgeable Team to assist in every step of the way.
The One Day Diet has been a personal breakthrough in overcoming a longstanding weight loss plateau while still being able to train in a fasted state without losing energy.
The results have been amazing with a goal to return to teaching Pilates after an extended break from work after injury.
For anyone wanting to also turn around a negative into a positive I would say trust Bio-Trust.