Could have been better. NewDay advertising says you don't need to check income and home value. For my loan you did both. I don't mind either, but it took time added to the process. Your agent kept asking for more and more info, much of which he admitted made no impact on the loan, such as sales info on a piece of property that I no longer owed. I bought 4 houses and did several refis. This is the longest it ever took and to close the most aggravating.
Also, I told the agent that the MAIN reason I was doing the refi was to get away from the crappy service that I got from my present agency - PHH. Guess how surprised and disappointed I was to get my first NewDay bill FROM PHH. Shouldn't your agent have told me that going to NewDay did not get me away from PHH?
Length of Use: Less than 3 months
Bottom Line: Yes, I would recommend this to a friend