DoFasting

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DoFasting

Overall Rating

2.2

82 Customer Reviews

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Summary

DoFasting sells personalized fasting plans that are designed to help you hit your goal weight based on the personal information you share.

Pros

  • Creates structure and accountability for those learning to fast for the first time
  • Includes recipes and support articles
  • Subscription model lets you pay for only the time you use

Cons

  • Some customers thought the program wasn’t personalized
  • Return policy might be difficult to use
  • More expensive than alternative IF apps

Customer Reviews

2.2 Stars out of 82 Reviews
5 Star:28% 4 Star:2% 3 Star:1% 2 Star:2% 1 Star:65%
30% Recommend This Service
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Posted on Dec 23, 2019

Update

By Renee H., Ontario, Canada, Verified Reviewer

They continue to be "gutted" by negative reviews! But do nothing about it. Refund our MONEY! You don't give customers what you claim. You are the bottom of the pit of slimy companies that don't have consequences for your actions. Please don't give them your money!

Bottom Line: No, I would not recommend this to a friend

Company Response from DoFasting

Dec 26, 2019

Dear Renée,

We apologize that our service did not satisfy your expectations.

A full refund can be issued if the product found faulty. Yet, we cannot provide a refund if you simply changed your mind or don't want the app.

Unfortunately, in this situation, we are not able to provide you with a refund.

Please see our refund's policy which is stated in our Terms & Conditions:

5.2.4. the Company follows a no refund policy, unless the product is proven to be not as described or faulty. In such cases, client must contact our customer support at hello@dofasting.com within 14 days upon purchase and provide detailed information proving Company's product fault (with visual proof attached). Once a refund is issued, Client no longer has the access to Company's product. All refunds are applied to the original method of payment. By purchasing from the Company's website, client agrees to this refund policy and relinquishes any rights to subject it to any questions, judgment or legal actions.

Our team strives to make our app as much innovative as possible and even more useful features are on the way. We truly hope you'll give our app another opportunity.

Helpful Review? 9 People Have Voted

Posted on Dec 18, 2019

This review is coming at you from my vacation in Europe!

By Pamela H., New York, Verified Reviewer

This review is coming at you from my vacation in Europe! I started using DoFasting two months prior to my trip. I tend to go on "before vacation" diets. They would usually be some one-product things or juice cleanses. They would not leave me feeling really healthy, but they would do the work. Intermittent fasting made me feel different. The reason I love it so much is that I see no problem sticking to it even when my vacation ends. BTW, it’s nice you can stop your fasting for some time (I stopped mine for a week till I’m back to the US) and then continue logging your progress, workouts, etc.

The app itself has a nice interface, is pleasant for the eye and simple to use. Happy customer over here!

Bottom Line: Yes, I would recommend this to a friend

Company Response from DoFasting

Dec 19, 2019

Dear Pamela, We are so grateful for your kind words. Thanks for sharing your review with us and the community.

We hope your vacation will be wonderful! It is so nice to hear that our app met your expectations and made a difference in your lifestyle! We will keep making you happy and we can promise you, that even more features are on the way! If you need our consultation or assistance - do not hesitate to get in touch with us at hello@dofasting.com.

Helpful Review? 1 Person Has Voted

Posted on Dec 16, 2019

Intermittent fasting is great

By Rebecca H., Lousiana, Verified Reviewer

Intermittent fasting is great and I recommend it to everyone. Well at least to try. Out of all the diets I tried so far, this is the only one that doesn’t make me constantly think I’m on a diet. Technically that’s not even a diet actually. Anyway, I considered a lot, whether I should get an app or not, because I thought I can just set up a timer and fast without spending any additional money, BUT I’m really glad I did it and here’s why. At first, I was fasting for 16 hours per day and then eating whatever I want. But since I started following meal recommendations they give I saw that I’m losing twice as much weight than I did without the plan. So if you want fast results - I recommend giving it a try.

Bottom Line: Yes, I would recommend this to a friend

Company Response from DoFasting

Dec 19, 2019

Dear Rebecca, Thank you for a lovely review. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We are so glad to hear that you gave our app an opportunity to guide you through the intermittent fasting journey and that you loved the meal recommendations too! We believe that you'll reach your goals in no time! If you need our help or consultation on intermittent fasting - just write to us at hello@dofasting.com, our team will gladly assist you.

Helpful Review? 2 People Have Voted

Posted on Dec 14, 2019

Recommended

By Sherry J., Douglas, AZ, Verified Reviewer

Hi, I'm 60 years old and a bit overweight. I wanted to lose weight for a good while now, but I would feel too embarrassed to go to the gym. And all that diet cookbooks are also not for me. I guess I’m just lazy. Good for me I found DoFasting! The best thing about intermittent fasting is you can eat whatever you want when you have your eating windows, so I could still eat my favorite pie and cheesy dishes. However, I followed the meal recommendations, as they are quite simple. I only would eat my regular food on weekends, when the family comes together.

I’m losing weight slowly, but steady and I feel more energized to go take walks outside or to meet my friends.

Bottom Line: Yes, I would recommend this to a friend

Company Response from DoFasting

Dec 16, 2019

Dear Sherry, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience with our app. We are so thrilled to hear that you like our app and meal recommendations! We believe that you'll reach your goals in no time! If you need our assistance, useful tips or consultation on intermittent fasting - just write to us at hello@dofasting.com, our team will gladly assist you.

Helpful Review? 2 People Have Voted

Posted on Dec 12, 2019

Dissatisfied

By Deborah S., Phoenix, AZ, Verified Reviewer

Unfortunately, I was quite disappointed by their refund policy. There is a 14-day trial period. On day 3 I requested a refund due to the fact that the program did not suit my needs. Although I corresponded with the company several times they continued to refuse any refund. I found this not to be the normal business practice for a quality company.

Bottom Line: No, I would not recommend this to a friend

Company Response from DoFasting

Dec 16, 2019

Dear Deborah,

Thank you for posting a review and we’re sorry to hear that your experience was not of the quality you expected.A full refund can be issued if our app was found faulty. Yet, we cannot provide you with a refund if you simply changed your mind or do not want the app.

Please see our refund's policy which is stated in our Terms & Conditions:

5.2.4. the Company follows a no refund policy, unless the product is proven to be not as described or faulty. In such cases, client must contact our customer support at hello@dofasting.com within 14 days upon purchase and provide detailed information proving Company's product fault (with visual proof attached). Once a refund is issued, Client no longer has the access to Company's product. All refunds are applied to the original method of payment. By purchasing from the Company's website, client agrees to this refund policy and relinquishes any rights to subject it to any questions, judgment or legal actions.

Our app offers a personalized meal and workout plans, created by our professional nutritionists and trainers, based on your quiz answers, easy to use fasting tracker, which allows you to chose different fasting options and adjust your fasting hours easily. In your profile, you can easily track your progress. 'Tips' section in the app provides you with various articles on how to adopt a healthy lifestyle and intermittent fasting. Also, our specialists are ready for consultation 24/7. Meals database is being updated every week. Our team strives to make our app as much innovative as possible and even more useful features are on the way. We truly hope you'll give our app another chance. If you need our assistance or consultation - do not hesitate to drop us an email at hello@dofasting.com

Helpful Review? 5 People Have Voted

Posted on Dec 10, 2019

Super slimy bait and switch

By Debbie K., Montana, Verified Reviewer

I followed a link for Dr. Fung's fasting program. This is not it. I immediately realized it, contacted the company and was told that there are no refunds. What a bunch of shysters! BEWARE.

Bottom Line: No, I would not recommend this to a friend

Company Response from DoFasting

Dec 16, 2019

Dear Debbie,

Thank you for your review. We are gutted to hear that our app did not meet your expectations. A full refund can be issued if our app was found faulty. Yet, we cannot provide you with a refund if you simply changed your mind or do not want the app.

Please see our refund's policy which is stated in our Terms & Conditions:

5.2.4. the Company follows a no refund policy, unless the product is proven to be not as described or faulty. In such cases, client must contact our customer support at hello@dofasting.com within 14 days upon purchase and provide detailed information proving Company's product fault (with visual proof attached). Once a refund is issued, Client no longer has the access to Company's product. All refunds are applied to the original method of payment. By purchasing from the Company's website, client agrees to this refund policy and relinquishes any rights to subject it to any questions, judgment or legal actions.

Our app offers a personalized meal and workout plans, created by our professional nutritionists and trainers, based on your quiz answers, easy to use fasting tracker, which allows you to chose different fasting options and adjust your fasting hours easily. In your profile, you can easily track your progress. 'Tips' section in the app provides you with various articles on how to adopt a healthy lifestyle and intermittent fasting. Also, our specialists are ready for consultation 24/7. Meals database is being updated every week. Our team strives to make our app as much innovative as possible and even more useful features are on the way. We truly hope you'll give our app another opportunity. If you need our assistance, useful tips or consultation on intermittent fasting - just write to us at hello@dofasting.com, our team will gladly assist you.

Helpful Review? 4 People Have Voted

Posted on Dec 9, 2019

No refund policy

By Celia S., Canada, Verified Reviewer

Buyer beware! I paid $90 Canadian for this app. Once I downloaded and opened it, I realized it was based on a high-fat Keto diet. I am vegan and don't eat animal products of any kind so I immediately asked the company, DoFasting Vilnius, to cancel my subscription. They did so immediately but would not refund my money because they have a no-refund policy, which is listed in their Terms & Conditions. My credit card company checked into them and found they are an overseas company with no known business practices. I am very disappointed and am now stuck with paying for something I can't use.

Bottom Line: No, I would not recommend this to a friend

Company Response from DoFasting

Dec 16, 2019

Dear Cella,

Thank you for your review. We always aim to deliver a great experience. We are gutted when we miss the mark! Thanks for taking the time to bring this to our attention. We will use the feedback to make us better. You can always choose vegan meal recommendations on our app, there is three options in the app 'Regular diet (I eat meat)', 'Vegetarian diet' and 'Vegan diet', in addition, you can select allergies.

A full refund can be issued if the product found faulty. Yet, we cannot provide a refund if you simply changed your mind or don't want the app.

Unfortunately, in this situation, we are not able to provide you with a refund.

Please see our refund's policy which is stated in our Terms & Conditions:

5.2.4. the Company follows a no refund policy, unless the product is proven to be not as described or faulty. In such cases, client must contact our customer support at hello@dofasting.com within 14 days upon purchase and provide detailed information proving Company's product fault (with visual proof attached). Once a refund is issued, Client no longer has the access to Company's product. All refunds are applied to the original method of payment. By purchasing from the Company's website, client agrees to this refund policy and relinquishes any rights to subject it to any questions, judgment or legal actions.

Our team strives to make our app as much innovative as possible and even more useful features are on the way, including food logging option. We truly hope you'll give us another chance to earn your trust.

If you need our assistance or consultation - do not hesitate to drop us an email at hello@dofasting.com.

Helpful Review? 6 People Have Voted

Posted on Dec 6, 2019

DoFasting is a great app.

By Ashley F., Louisiana, Verified Reviewer

I started using it a month ago. I'm really motivated! I follow the meal recommendation and do an exercise routine daily. I'm on 14-hour fast so far but will soon extend it to 16. I lost 5lbs so far and my goal is to lose 30. What I noticed about intermittent fasting is that it's actually really helping with my appetite control. Sometimes in the evening I feel really hungry and think about how hard it's gonna be to not eat in the morning (I open my eating window at 10) but to my surprise, I never wake up feeling super hungry. I can see where the weight loss is coming from. I no longer consume the calories I don't need at all.

Bottom Line: Yes, I would recommend this to a friend

Company Response from DoFasting

Dec 16, 2019

Dear Ashley, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience with our app and that it motivates you! Your results are amazing and we believe that you'll reach your goals in no time! If you have any questions or need our consultation - do not hesitate to get in touch with us at hello@dofasting.com, our team will gladly assist you.

Helpful Review? 2 People Have Voted

Posted on Dec 4, 2019

DoFasting is a good product.

By Christine R., Mount Laurel Township, NJ, Verified Reviewer

I was confident I wanted to try intermittent fasting and I knew I don't want to do it on my own. If you do 14-hour fasts it's ok but I was interested in trying 20-hour fasts as well. Little by little I made my progress and next week I'm about to start 20-hour fasts. So since I tried different fasting methods, I can tell the app is adjusting meals to each of them so there is so much you can do with it. Also, the customer team is very helpful. I wasn't sure when to start extending my fasts so I consulted them via email and they answered all of my questions really well and in a polite manner. No reason to complain.

Bottom Line: Yes, I would recommend this to a friend

Company Response from DoFasting

Dec 16, 2019

Dear Christine, Thank you for taking the time to leave us such a pleasing review! We are so happy to hear that you like our app and that you are satisfied with our customer care team! If you need our assistance or more useful tips, consultation on intermittent fasting - just write to us at hello@dofasting.com, our team will gladly assist you.

Posted on Nov 28, 2019

Scam...horrible customer service

By Dale C., Ohio, Verified Reviewer

Please do not fall for this scam like I did! Just like you I was looking for a way to lose weight and fasting is a great way to do it. Please don’t use this app or company, start looking somewhere else.

The app itself is just ok. The recipes are great, but the app does not function as it should and is very frustrating to use. The fasting timer is very basic, honestly, you can use the clock on your phone and don’t have to pay someone to tell you when your time is up and that is all they do. Talking about paying, I chose the option to pay weekly for $1.25 to use the app and was charged for a year subscription. You don’t know this until the charges go through your accounts. When I reached out to the customer service, I truly found out how horrid this company is and that is a SCAM! I received an email back from Luke who had copied and pasted their "refund policy" and he basically said you are out of luck. He didn’t even ask why I was unhappy with the app, wouldn’t you want to know why someone is canceling a subscription? I advise that I was happy to pay for the time I used but had not authorized them to take a full year’s subscription and wanted the difference refunded. Again, he responded with copying and pasting their refund policy and didn’t offer any solution or answer to why they took one year’s subscription verse the weekly like I approved. I asked a 3rd time and have not received a response yet.

So basically, they withdrew money I didn’t authorize and said what you are going do about it. This app/company is a scam, please do not give them access to your bank account. The customer service is horrible!

Bottom Line: No, I would not recommend this to a friend

Company Response from DoFasting

Dec 16, 2019

Dear Dale,

We are so sorry to hear that. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. We offer three subscription types: 3-month subscription, which costs 33$; 6-month subscription for 46$; Yearly subscription, which costs 66$. Usually, the year has 52 (+-1/2 days) weeks and if you chose a yearly subscription 66 USD, the estimated weekly price of the app would be 1.25 USD. Yet, the whole amount is taken from the account for a whole year subscription. Every personalized plan in the app is created by our professional nutritionists and trainers, based on your initial answers, but you can adapt your plan to your convenience. You can choose several fasting types and change your fasting times easily. Also, the app gives you 24/7 support if you have any questions in regards to a new nutrition, workouts, and intermittent fasting. Our specialists are always ready for a consultation, to guide you through the intermittent fasting journey. Meal database is being updated every week and even more, features are on the way and we do hope you'll give us another chance to earn your trust. If you have any questions or need our consultation - do not hesitate to get in touch with us at hello@dofasting.com.

Helpful Review? 8 People Have Voted

Posted on Nov 26, 2019

No pants I own fit me anymore

By Franceska P., Latvia, Verified Reviewer

Oh wait, it’s a good thing! Because I managed to lose 26 lbs with the help of DoFasting. I’m doing it for 4 months and I don’t see myself stopping.

It's a lifesaver, really. Was pre-diabetic, now my mmol is normal and I stabilized. Don't know how much of this is due to following the methods from the app and how much from doing IF itself, but I actually feel great, so thanks I guess. At the very least, at least I know that I'm doing IF properly, not just following some random guide from the internet...

Bottom Line: Yes, I would recommend this to a friend

Company Response from DoFasting

Dec 16, 2019

Dear Franceska, Thank you for taking the time to leave us such an amazing review! We are so thrilled to hear that our app helped you to reach these incredible results! We are cheering for you! It is honey to our ears that our app improved your lifestyle! If you need our assistance, useful tips or consultation on intermittent fasting - just write to us at hello@dofasting.com, our team will gladly assist you.

Helpful Review? 1 Person Has Voted
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