About Beachbody On Demand

By HighYa Research Team
Published on: Aug 22, 2015

Dubbing themselves as a “one-stop-shop for your online workouts,” Beachbody On Demand gives you full access to hundreds of workouts from many of the company’s popular fitness programs, which can help you burn calories, lose weight, and get ripped. Also, because Beachbody On Demand’s content can be streamed from your laptop, tablet, or mobile device, you’ll be able to work out anytime, anywhere.

According to the company, new workouts and programs are added every month, so you’ll always have fresh content to keep you motivated. In addition to workouts, Beachbody On Demand also features step-by-step fitness guides, workout calendars, nutrition and meal plans, discounts on future purchases, VIP access to live chats with your favorite trainers, and more.

In today’s digital age, you undoubtedly have a lot of streaming fitness options to choose from. But is Beachbody On Demand necessarily the best? To answer this, let’s first take a look at what it takes to reach your ideal level of fitness.

What Does It Take to Become Fit?

As we’ve discussed in many of our previous fitness and weight loss product reviews, achieving your goals largely depends on the 80/20 rule. In other words, 80% of your results will be based on diet and nutrition, while only 20% will be based on the exercises you do.

With this in mind, it’s positive that Beachbody On Demand provides not just exercise videos, but also a nutrition and meal plans. As such, it appears that they’re addressing both aspects of the equation. And if you get stuck at some point, the company also claims you’ll be able to chat with trainers.

However, there’s not much information provided about Beachbody On Demand’s nutrition and meal plans, and whether or not they’re customizable based on your goals (e.g. bulking up or trimming down), dietary needs (e.g. vegetarian/vegan, gluten-free, etc.), and more.

Considering this, what are other users saying about some of the programs you’ll find in Beachbody On Demand?

Customer Feedback for Beachbody’s Different Programs

Here at HighYa, we’ve written in-depth reviews and articles for many of Beachbody’s most popular programs, including 21 Day Fix, Focus T25, P90X3, and more, many of which you’ll gain access to with your On Demand membership.

Overall, Beachbody’s programs appear to have an average rating of 2.5 stars among HighYa’s readers, with common compliments citing effective workouts, real-world results, and useful nutrition guidelines. On the other hand, many readers appeared to have been unhappy with recurring billing (even though customers weren’t aware they signed up for anything other than the program), difficult customer service experiences, and problems obtaining refunds.

Although Beachbody’s programs seem to have a mixed online reputation with customers, what’s everyone saying about the competition?

Other Streaming Fitness Options

It seems that we’re increasingly busy as time goes by, but most of us understand the importance of maintaining good health and fitness. As such, dozens of companies have risen to meet the needs of modern life, including DailyBurn, BodyLab, and many more, all of which claim to offer different videos and nutrition programs to help you reach your goals.

As with any other fitness program (whether online or off), what works well for you may not work at all for someone else. After all, the enjoyment you receive is highly dependent on your personality, your current level of fitness, your specific health concerns, your overall objectives, and much more.

Considering this, it’s always a good idea to speak with your physician prior to beginning any new workout regimen, who can make recommendations based on your diagnosis and goals.

With all of this in mind, what’s everyone saying about the company behind Beachbody On Demand?

The Company Behind Beachbody On Demand

Beachbody On Demand is brought to you by Beachbody, LLC based out of Santa Monica, CA. Outside of what we already discussed above, the company had an A+ rating with the Better Business Bureau at the time of our research (8/19/15), despite having 441 closed complaints.

Most of the complaints appeared to revolve around orders placed without actually pressing the Order button, unwanted recurring monthly charges, and difficulty obtaining refunds.

Granted, this doesn’t mean you should expect to experience anything similar with Beachbody On Demand, although it’s certainly worth keeping in mind.

Beachbody On Demand Pricing & Refund Policy

Beachbody On Demand is available through a free 30-day trial. After your trial expires, you’ll pay $2.99 per week (which will be billed in quarterly installments of $38.87), and you can cancel any time without further obligation.

All Beachbody On Demand members will also receive a 10% discount on future purchases in the Team Beachbody store.

Like all of the company’s products, Beachbody On Demand comes with a 30-day money-back guarantee. However, once you’re billed for your quarterly membership, your account will remain active until the following cycle.

In order to cancel your trial or your membership, you’ll need to contact Beachbody customer service at (800) 470-7870.

Is Beachbody On Demand a Good Streaming Fitness Option?

Considering that some of Beachbody’s programs can cost upwards of $150, the $2.99 weekly price of Beachbody On Demand seems to offer decent value, since you’ll gain access to much of this content at a fraction of the price.

On top of this, you can give Beachbody On Demand a risk-free try by signing up for their 30-day trial, which means you can see if you enjoy their streaming content before handing over any of your hard-earned money. Just be sure to set a reminder to cancel your trial, or you might end up paying for a 3-month membership that you didn’t want in the first place!

Finally, from an effectiveness standpoint, Beachbody On Demand appears to address not just fitness, but also nutrition, which is often the most important aspect of attaining your goals.

» Recommended Reading: The Beginner’s Guide to At-Home Workout Programs

Read 5 Beachbody On Demand Customer Reviews and Complaints

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Average Customer Rating: 2.0
Rating Snapshot:
5 star: 1 4 star: 0 3 star: 0 2 star: 1 1 star:  3
Bottom Line: 40% would recommend it to a friend
Showing 1-5 of 5
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  • 7 out 10 people found this review helpful

    Cannot get access to account

    • By Anna L.,
    • Australia,
    • Jun 4, 2018
    • Verified Reviewer

    After signing up, giving the website my details and bank account, I receive no registration email to activate the Beachbody On Demand account.

    Did I just get scammed? Horrible.

    Bottom Line: No, I would not recommend this to a friend

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  • 5 out 8 people found this review helpful

    The website fails miserably - the account area has no information.

    So far I'm fine with the actual fitness programs. However, their customer service is entirely lacking. There is nothing online in the member area that you can access to see billing or account information. I had to suffer through 10 minutes on the telephone just to find out where I was in the cycle and to upgrade to annual. Sorry, but that's bull.

    Bottom Line: Yes, I would recommend this to a friend

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  • 5 out 6 people found this review helpful


    • By Delilah H.,
    • Alabama,
    • Jan 30, 2019
    • Verified Reviewer

    You will not be able to use the app on MOST TV equipment, and the website regularly goes down rendering your $120 useless when you want to use it. A huge waste due to the fact it is completely unreliable after you pay a big sum of money and they lie to you. No response from customer service for days now. Waste of MONEY AND TIME. Buy the DVDs but do not rely on their website with your money.

    Bottom Line: No, I would not recommend this to a friend

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  • 3 out 3 people found this review helpful

    Beachbody On Demand not worth money

    • By Barbara S.,
    • Connecticut,
    • Jun 10, 2019
    • Verified Reviewer

    I paid $100 for 12 months of Beachbody On Demand. After less than a month I could no longer access it on my iPad due to my iPad being an older model so I had to start watching it on my phone. Several times it would lose the connection and I'd have to restart the exercise and try to find my place. Plus trying to watch it on my phone is pretty lame.

    Bottom Line: No, I would not recommend this to a friend

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  • Love it, went from sedentary to active in 6 weeks

    • By Tiffany G.,
    • Ohio,
    • Oct 15, 2019
    • Verified Reviewer

    I love BOD! Years ago, I bought P90X DVDs and loved the program but it was too long (90 days) for my attention span. Can't tell you how many times over the years I have tried to restart the program and couldn't do it out of boredom by week 3. Fast forward a few years and lots of medical problems due to my two sit down jobs, I needed to make drastic lifestyle changes. Over the last 10 months, I have repeatedly tried workout programs to lose weight and get in better shape. I have gotten bored with all of them after 2 weeks. Four months ago, I was in so much pain from sitting so much, I could only work for short periods of time. I was heading towards ending up in a wheelchair.

    About 2 months ago, I signed up for the 14-day free trial, thinking I would try different routines and at the end of the trial, just buy my favorite. Instead, I discovered I loved doing something different every day and enrolled for 6 months. That is a huge commitment for me. But now I love waking up to work out. I have actually increased my daily workouts to add 30 minutes per day every week and now I work out 5 times a day. (This may seem extreme, but one of those workouts is yoga and one is Tai Cheng and keep in mind I sit for my jobs 8-12 hours a day.) My daily step count went from 1-3K to over 10K every day. I feel great and have so much more energy. I thought I was going to end up in a wheelchair in a year and now I think I will be signing up for a marathon. My 9-year-old was upset mommy couldn't play with her and her 16-month-old sister...now I can.

    I think the programs are worth it. Also, the timed nutrition plan from 80 day obsession prevented me from giving up due to fatigue. I have finally started seeing that scale go down too.

    Bottom Line: Yes, I would recommend this to a friend

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